Mark Paul's experience...
Highly recommend. Kept up to date all through process. The app is really good to use.
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Conveyancer at Bell Lamb & Joynson
Sam Austin
Conveyancer
Sam is a senior conveyancing fee earner based in our Liverpool branch. Sam has spent her entire working career working in conveyancing, initially as a secretary in London. Sam moved back to Liverpool in 2001 and since that date has been working as a conveyancing fee earner in the local area save for a brief period when she worked for a firm in Derbyshire. Sam has previously worked at Goodmans for 14 years and more recently Maxwell Hodge and DC Law in Southport. Sam is a welcome addition to our award-winning conveyancing department.
39 Walton Vale, Liverpool, Merseyside, L9 4ST
Licensed for 5 years
Practice Areas
Housing & Property
- Housing & Property 100%
165 Client Reviews
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Review sources
Reviews collected on
Frances Sebastine's experience...
Sam, Ellie & Rachael were all fabulous! Super responsive and proactive in getting this purchase through for me. Explained everything clearly and I felt in good supportive hands the whole way through. Would highly recommend them and Bell Lamb & Joynson to anyone looking for a good and friendly service. Thank you very much! :)
A representative from Bell Lamb & Joynson responded to this review on 01 July, 2025
Dear Frances , Thank you for your wonderful feedback. We're so glad Sam, Ellie, and Rachael provided clear, responsive, and supportive service throughout your purchase. Your recommendation means a lot to us. Best regards, Bell Lamb & Joynson
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Carole Ann's experience...
Ellie is an absolute star, by far the best legal person I’ve ever dealt with
A representative from Bell Lamb & Joynson responded to this review on 09 June, 2025
Hi Carole. Thank you for the wonderful feedback! We're thrilled to hear that Ellie made such a positive impression—being called the best legal person you’ve ever dealt with is high praise indeed! We'll be sure to pass on your kind words to her.
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Joel Shutt's experience...
Our process what quite long, convoluted and had numerous hiccoughs (none due to BL&J), and at every step we felt informed and supported by Sam & Ellie. Their professionalism and support reduced the stress in the process to the minimum it could be. Thank you!
A representative from Bell Lamb & Joynson responded to this review on 23 April, 2025
Thank you for your wonderful review, Joel. We're so glad to hear that Sam and Ellie provided you with the support and professionalism you needed throughout a challenging process. It's great to know they helped minimize your stress and kept you informed every step of the way through your housing and property matter. If you need any further assistance, we're here to help.
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Alan George's experience...
An absolute joy to deal with from start to finish. Sam and Ellie kept us informed throughout the whole process of the house sale. All the staff we came in to contact with in Walton Vale were fantastic. Harry and Amy were extremely helpful when we called in. Harry as always was so friendly. You all have a lot to be proud of. Well done to all.
A representative from Bell Lamb & Joynson responded to this review on 08 April, 2025
Thank you for your kind words, Alan. We're thrilled to hear that Sam, Ellie, Harry, and Amy provided such great service throughout your house sale. We truly appreciate your feedback and will pass it on to the team!
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About Sam Austin
Sam is a senior conveyancing fee earner based in our Liverpool branch. Sam has spent her entire working career working in conveyancing, initially as a secretary in London. Sam moved back to Liverpool in 2001 and since that date has been working as a conveyancing fee earner in the local area save for a brief period when she worked for a firm in Derbyshire. Sam has previously worked at Goodmans for 14 years and more recently Maxwell Hodge and DC Law in Southport. Sam is a welcome addition to our award-winning conveyancing department.
Languages Spoken: English
Contact Sam Austin
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WORK EXPERIENCE
Title
Name
Duration
Conveyancer
Bell Lamb & Joynson
?-present
Third time using BLJ
Efficient and very easy to communicate with - the app makes the process so much easier and less stress inducing. Sam was always reachable via the app or email and we always received a response the same day. Would recommend without hesitation.
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 10 June, 2025
Thank you for your fantastic review. We're thrilled to hear you found our service efficient and easy to communicate with, and that our app made the process so much easier and less stressful. It's great to know Sam was always reachable and responsive, and we truly appreciate your recommendation without hesitation!
Was this review helpful? Yes
Excellent service
Everything was handled promptly and professionally, and despite my initial reservations about everything being done through an app it actually worked very well. I'd like to thank Sam and everyone who worked on my file for making it all as stress free as possible.
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 07 January, 2025
Thank you for your feedback, Suzanne! We're so glad to hear that everything was handled promptly and professionally, and that the app worked well for you despite your initial reservations. Sam and the Conveyancing team will be thrilled to know they made the process stress-free for you. We truly appreciate your trust and kind words!
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House purchase
This is the fourth or fifth time I have used Bell Lamb and Joynson So this should say it all
But I have to add the service I have had from Bell Lamb and Joynson as been fabulous each purchase as run smoothly the staff have been really friendly professional and happy to help. But this last purchase especially as it was Sam who informed me of the change in stamp duty changes and managed to complete in my completion in hours I couldn’t ask for a better service 10 out 10 from me
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 04 November, 2024
Thank you so much for your fantastic review David. We truly appreciate your continued trust in us for your conveyancing needs. It’s wonderful to hear that Sam was able to assist you so effectively, especially in navigating the recent stamp duty changes and ensuring a smooth completion process. Our team prides itself on providing friendly and professional service, and your kind words affirm our commitment to our clients.
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Excellent
Sam and Ellie were great. Communication was quick and consistently chased delays on the vendors side. Would recommend
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 24 June, 2024
Thank you, Leo, for your positive feedback. We are pleased to hear that Sam and Ellie provided excellent communication and support throughout the process. Your recommendation is greatly appreciated.
Was this review helpful? Yes
Fantastic solicitors, would highly recommend.
Sam and Ellie have been fantastic and the whole process from start to finish couldn’t have gone any smoother. Always promptly getting back to us if we had any questions and always reassured us keeping our mind at ease as we all know it can be quite stressful process. I would highly recommend them both and I will certainly use them again in the future if needed. Thanks again ladies 🙏
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 18 June, 2024
Dear Laura, Thank you for your positive review. We are delighted that Sam and Ellie provided you with exceptional service and ensured a smooth process from start to finish during your Residential Conveyancing matter. Your recommendation and kind words are greatly appreciated.
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Excellent service
Brilliant service through very professional
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 03 June, 2024
Dear Christopher, Thank you for your feedback! We're pleased to hear that you found Sam's service professional during your conveyancing matter. If you ever need assistance in the future, don't hesitate to contact us. Best regards, Bell Lamb & Joynson
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FTB house purchase
Ellie and Sam were amazing through the whole process of helping me to purchase my first home. It was not nearly as stressful as I had expected! The use of the app is great for communication and updates. I would thoroughly recommend BLJ, especially Ellie and Sam for any conveyancing needs.
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 04 April, 2024
Hi Fern. Thank you for your wonderful feedback! We're thrilled to hear that Ellie and Sam provided amazing support throughout your first home purchase, making the process much less stressful than expected. We're glad you found our app useful for communication and updates. Your recommendation means a lot to us. If you ever need assistance with conveyancing in the future, please don't hesitate to reach out.
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Simple and straightforward process
Although we never met, this team are very professional and keep things simple. From day one it was possible to review the process of the sale of Mum’s property.
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 21 March, 2024
Dear Linda, Thank you for your feedback! We're glad to hear that our team provided professional service and made the sale process straightforward for your mum's property. Best regards, Bell Lamb & Joynson
Was this review helpful? Yes
Some complications but easily and well dealt with
Very easy to go through, especially as a first time buyer. I found the app very good. I really appreciated the good communication.
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 11 March, 2024
Dear Christopher, Thank you for your kind words. We're thrilled to hear our app and communication met your needs as a first-time buyer. Your feedback is greatly appreciated.
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Conveyancing
We found Bell Lamb and Joynson a pleasure to deal with. They were with us every step of the way and kept us fully informed about what was happening.
I would not hesitate in recommending them to anyone.
Lawyer named in this review: Sam Austin
A representative from Bell Lamb & Joynson responded to this review on 19 February, 2024
Dear Alan, Thank you for your kind words and for choosing Bell Lamb and Joynson for your conveyancing needs. We're delighted to hear about your positive experience with our friendly and professional service. Your satisfaction and recommendation mean the world to us.
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