Collected on Google
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Juliette
Helped with my grandmother in a very short timeframe, which has been greatly appreciated for peace of mind. Charles Smalley was professional and incredibly patient. He ensured that everything was done lawfully and even challenged some ideas, just to make sure things were being done correctly to true wishes. He came across as very trustworthy.
A representative from Poole Alcock LLP responded to this review on 11 July, 2023
Thank you for your kind review, Juliette. We really appreciate you sharing your experience working with Charles.
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5 Stars
5 Stars
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 06 June, 2025
Thank you both very much for leaving such a great 5 star review. We appreciate your feedback. Very best wishes.
Was this review helpful? Yes
will revision & codicil
We found Poole Alcock Solicitor to be very professional in their approach and a pleasure to deal with.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 06 June, 2025
Thank you for your 5 star review Patricia. We are delighted that you have found us professional and a pleasure to deal with, I will pass your very kind words onto Charles & his team. Very best wishes.
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Long & Complex Estate Administration
Because of the complications if a very complex set of circumstances the admin of this case took much longer than initially estimated.
However, Poole Alcock were extremely thorough and professional throughout and eventually all heirs were traced, properties sold and loose ends tied up.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 30 May, 2025
Thank you very much Judy for taking the time to complete the questionnaire and for the great 5 star review, we really do appreciate your valuable feedback. We are delighted that Charles and his team have been able to help you with this very stressful matter and I will pass on your very kind words. We look forward to working with you again. Very best wishes.
Was this review helpful? Yes
5 Star
5 Star
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 20 May, 2025
Thank you for your positive review and feedback. We are glad that Charles and his team have been able to help you. Very best wishes.
Was this review helpful? Yes
Wills & Power of Attorney
Not something you like to think about but very necessary.
However, our meetings with Poole Alcock ran very smoothly & any concerns were dealt with kindness & efficiency.
Mr. Smalley, no matter what, was always there to provide us updates & progression.
I would highly recommend their genuine and caring attention & service.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 07 May, 2025
Thank you so much Pauline for taking the time to complete the questionnaire and for the really great 5 star review. We are delighted that you have enjoyed the experience with us and will pass your very kind words onto Charles and his team. Very best wishes.
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Excellent Firm
I would highly recommend Poole Alcock, such a friendly receptionist who gave a great first impression.
The fees were given up front so we knew exactly how much we needed to budget. We did LPA's and mirror wills and the whole process was smoothly run and completed quickly.
A professional and efficient firm to deal with.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 29 April, 2025
We appreciate you taking the time to leave us an excellent 5 star review Gill, and we are delighted that you received such a great service from Charles and his team. We look forward to working with you again. Very best wishes.
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Great Service
Charles acted promptly and at pace to make a painful process smooth and easy.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 29 April, 2025
Thank you Nicola for your positive review and feedback. We are delighted that Charles and his team have been able to help you, especially at such a difficult time. Very best wishes.
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5 Stars
5 Stars
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 25 April, 2025
Thank you very much Malcolm for completing the questionnaire and for the 5 star review. We really appreciate the feedback and are delighted that Charles and his team have been able to help. Very best wishes.
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5 STars
5 Stars
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 24 April, 2025
We are delighted that you enjoyed your experience with Poole Alcock and appreciate the 5 star review. We look forward to working with you in the future. Very best wishes.
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Will Update
I was widowed 18 months ago and had been putting off reviewing my will.
I contacted Poole Alcock as I have used their services before, from start to finish I felt well informed and appreciated the support provided. It has put my mind at rest.
I would recommend the firm.
Lawyer named in this review: Charles Smalley
A representative from Poole Alcock LLP responded to this review on 24 April, 2025
Thank you so much Susan for continuing to use Poole Alcock. We appreciate you taking the time to complete the questionnaire and for leaving such a fantastic 5 star review. We are delighted that you have decided to carry on your business with us and look forward to working with you again. Warmest wishes.
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