Solicitor at Duncan Lewis Solicitors Ltd

Dianne Cowie

Solicitor - Director

SRA ID: 293775

I am a Director of Housing at Duncan Lewis Solicitors. The team I supervise consists of trainee solicitors, paralegals and solicitors who carry out a large range of social housing work. The team also assists in running various pro bono clinics helping vulnerable people. I specialise in acting for tenants in matters including; disrepair; possession proceedings; injunction and committal proceedings; homelessness appeals and judicial reviews. I also have experience with cases which have been decided in the Administrative Court, Court of Appeal and the Supreme Court. I have a specialism in housing disrepair matters helping tenants ensure repairs are carried out to their properties and when possible obtaining compensation for clients affected by disrepair. I am highly experienced in possession matters and in particular, matters involving allegations of anti-social behaviour. Many of my clients are very vulnerable. The work I undertake often gives rise to public law and human rights defence.

Sackville House, 143-149 Fenchurch Street, EC3M 6BL

Licensed for 22 years

Practice Areas

Company & Commercial, Housing & Property, Consumer, Money & Tax

1.0/5 1 Client Review 1
  • Consumer 25%
  • Money & Tax 25%
  • Housing & Property 25%
  • Company & Commercial 25%
1 Client Review

1.0/5

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Anonymous
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Kel
Kel Added 1 week ago Report to admin
Collected whilst working at Duncan Lewis Solicitors Ltd
May 29, 2025 20250529121748

Two Complaints & STILL IGNORED by Directors Including CEO

1

The TEAM ARE NOT passionate about giving people a voice & unless you do the work yourself providing them with truth no legal representation would occur. May be the largest legal aid provider but as above in fact, you are ignored not consulted spoken to with very ill manner, Not Professional by any stretch.
NO NO They do not excel here at representing society's most vulnerable with care and empathy. My CASE IS THREE YEARS ONGOING WITH MANY SOLICITORS TAKING OVER IVE HAD TO RESEND DOCUMENTS REPEAT MY CASE AND NOTHING COULD BE FURTHER FROM THE TRUTH IM UTTERLY IGNORED NOT CONSULTED EVEN AFTER COMPLAINING TWICE to which it still goes on. I’ve two other cases I’ve disclosed stating I will pay privately take food out of my mouth to do so, told both would be raised again nothing is s done?
I’ve contacted the CEO and directors all have ignored me, I’m now going to have to announce the failures via social media and Ombudsman they cannot even get the complaints correct & have offered m, £100.00 (it’s not the answer a person needs legal representation do your job it is not your clients area of knowledge but we are being made to learn and they take the credit? IT IS TRULY CONCERNING & EXTREMELY SIMPLE SICKENING TO ONES CORE WITH THE ADDED STRESS OF TOTAL DISREGARD)

All legal matters are stressful but to those suffering and then having to be disregarded by their own Solicitor’s not just one but all, is unacceptable.

Lawyer named in this review: Dianne Cowie

A representative from Duncan Lewis Solicitors Ltd responded to this review on 02 June, 2025

Dear Kel Thank you for your review. We are sorry to hear about this. We can confirm that your previous concern was fully investigated, a response was provided and a goodwill offer was made at the time. We did not receive a response to that offer. You were also advised at the time that you had the right to refer the matter to the Legal Ombudsman. Your most recent complaint has been acknowledged and is currently being handled in accordance with our complaints handling procedure. To ensure consistency and a fair outcome, we kindly ask that all correspondence continue through the appropriate complaints channel. We remain committed to resolving this matter and will be in touch once our investigation is complete. Kind regards, Duncan Lewis Solicitors Ltd.

Was this review helpful? Yes

About Dianne Cowie

I am a Director of Housing at Duncan Lewis Solicitors. The team I supervise consists of trainee solicitors, paralegals and solicitors who carry out a large range of social housing work. The team also assists in running various pro bono clinics helping vulnerable people. I specialise in acting for tenants in matters including; disrepair; possession proceedings; injunction and committal proceedings; homelessness appeals and judicial reviews. I also have experience with cases which have been decided in the Administrative Court, Court of Appeal and the Supreme Court. I have a specialism in housing disrepair matters helping tenants ensure repairs are carried out to their properties and when possible obtaining compensation for clients affected by disrepair. I am highly experienced in possession matters and in particular, matters involving allegations of anti-social behaviour. Many of my clients are very vulnerable. The work I undertake often gives rise to public law and human rights defence.

Languages Spoken: English

Contact Dianne Cowie

Address

Duncan Lewis Solicitors Ltd

Sackville House, 143-149 Fenchurch Street

EC3M 6BL



Phone 3337720409

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

02/01/03

24/05/24

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

SRA-approved manager - Director

Duncan Lewis Solicitors

?-23-05-2024

Solicitor

Duncan Lewis Solicitors Ltd

23-05-2024-present