Robin
For background, my parents a number of years back my parents were sold 'Family Protection Trusts' by a company called Golden Charter (With what we have learned since, we consider these trusts were mis sold). Golden Charter in turn utilised a firm called McClures solicitors to complete the legal aspects of the trusts. McClures went into administration and the trust files were passed (4 years before my parents were informed) to Jones Whyte Law Ltd. In January this year (2025) Jones Whyte sold my parents 'Initial reviews' to identify what needed to be done to address any deficiencies with the trusts. Some research suggested that engagement with Jones Whyte could be problematic (and indeed our short experience with them evidenced this). As such we needed a solicitor who could give clear advice and take appropriate action to address the issues with my parents trusts. We heard of other peoples good experience with Nash and Co solicitors through a super Facebook group (Victims of McClures Solicitors) and contacted them for initial advice. Our point of contact has been Amy Douch, who has been professional, efficient, approachable and knowledgeable throughout. Amy's initial (and in contrast to Jones Whyte) free advice clearly set out what was likely to be needed to either set right or bring to an end the trusts. My parents elected for the latter. Amy provided a clearly costed step by step process to achieve this. Notably she included advice on steps that could potentially be undertaken by ourselves to reduce cost (eg registration of the trusts with HMRC). As regards cost, Nash and Co's prices were entirely competitive with others and we paid what was quoted. There were no extra charges overlain and Amy has provided several snippets of advice along the way. After an initial phone meeting to discus the options, all of our contact has been by email, and this has worked brilliantly. Amy has responded quickly to our many questions along the way and has provided clarity where sought (eg explaining legal terms). Do not be put off using Nash because they are not local to you. We are in West Wales and that has certainly not been a barrier. Most importantly for our particular circumstances, Amy's particular knowledge in respect of Trusts, and in particular the McClures situation, has resulted in my parents instructions being carried out with great expediency. For example Amy was aware of circumstances associated with one of the former McClures Trustees and also of an agreement made by the 'Victims of McClures' group with HM Land Registry to expedite Title Registration changes. The whole process to, remove the McClure solicitors as trustees, bring the trusts to close and remove the McClure solicitors from the Land Title has taken under 4 months. You will not have to read far on the internet to find examples of people for whom this process has taken years. Certainly, based on our experience and circumstance, we would highly recommend Nash and Co solicitors, and in particular Amy Douch. We hope this helps anyone out there facing similar circumstance
A representative from Nash & Co Solicitors LLP responded to this review on 06 June, 2025
Robin, we're so so sorry that we had to meet in the situation that we did. You and your parents went through hell with everything connected to McClure, and you're one in a very long line of people who have been treated just horribly. We really do appreciate that you came to us to help you in your situation and are absolutely over the moon with your comments about the service you received and the work that Amy did for you. Amy is brilliant and has helped so many clients who have been through awful situations with McClure. It's heartbreaking to hear what people have been though. We can only thank you for your review, and for telling people how happy you are with everything that Amy did for you and the speed she got you and your parents to a resolution that you're happy with. It means the world to us.
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Amazing customer service
Nash and co really helped me out of a tricky situation with a land registry ID1 submission at short notice. Very reasonable price too which shows they care about the customer. Very impressed with the whole experience.
Lawyer named in this review: Amy Douch
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Problems sorted
Amy and David were very helpful,efficient and knowledgeable on sorting out legal issues created by Maclures.
Lawyer named in this review: Amy Douch
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Professional, Honest and Efficient
Amy dealt very professionally in sorting out my grandmother's property trust that was previously with McClure until they went bankrupt, Nash & Co resolved all the outstanding queries very quickly and professionally and definitely recommend this company.
Lawyer named in this review: Amy Douch
A representative from Nash & Co Solicitors LLP responded to this review on 23 August, 2024
Brett, thank you so much for such a great review! We really appreciate you getting in touch, and we're sorry that you found yourself in the position you did, with McClure's mistakes and bankruptcy. We're over the moon that Amy was able to help you though, and hopefully you're all now in a much better position. Thank you so much for coming to us, and then leaving Amy such a great review and such positive feedback. All the very best, Brett
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Review update - 5 Stars
If I have been impressed with a business I do take the time to write a review but only the one.
I am so impressed with the consistently high level of service I have received from Nash & Co that I am now submitting my third review!
Over the years I have used Nash & Co for Wills, probate, selling a house, buying a house, selling my shares in a business and most recently, inheritance.
In particular, I would highly recommend David Cornelius and Amy Douch. Their professionalism, knowledge, skill, interest, friendliness plus availability is outstanding. At no time have I felt hurried and I have always felt confident to ask for clarification when things were not clear to me.
As I previously wrote, this is my third review and I have taken time to write it because I wanted to highlight the consistently high standard of service - thank you David and Amy.
When I use Nash & Co I am confident that my matter is in the best (and safe) hands. (I am not related to any member of staff!)
Lawyer named in this review: Amy Douch
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Help with family Trust following demise of McClures (Glasgow)
Absolutely first class advice and guidance on family trust and title deed of house. This follows the failure of McClures solicitors in 2021, leaving thousands of McClures clients in distress. Excellent and speedy service at a really reasonable fee. (I know this as I have spent considerable time researching service and costs from other solicitors, before choosing Nash & Co.).
Lawyer named in this review: Amy Douch
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Family Protection Trust
After a serious fall where I realised my mother would need some care for the foreseeable future, I took a look at documents relating to a Family Trust both my parents set up a number of years prior. After making some further enquiries, I was shocked to find that that McClures the solicitors they had used to create this Trust had gone into administration some years prior. Not knowing how my mother stood legally
( sadly dad no longer with us), I began to complete some research and came across Amy Douch at Nash& Co,who had clearly helped another client in the same position some time earlier. Having contacted Amy and after discussing our predicament, she emailed me a clear outline of what needed doing and the associated costs. She also kindly guided us to what parts of the process we might complete ourselves to minimise costs. We are now nearing the end of the process. I have had my faith restored in solicitors. Amy has answered all of our questions promptly, kept us fully informed as the process took place, and has completed the task promptly and professionally. I would certainly use Amy again and recommend her to anyone who finds themself in this ghastly predicament.
Thank you Amy!
Lawyer named in this review: Amy Douch
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Sorting Out a Family Protection Trust
We contacted Nash & Co after seeing an internet post by Amy Douch re helping clients of McClures who had gone into administration in 2021 leaving thousands of clients with Family Protection Trusts not knowing what to do next or where they stood legally. Amy was brilliant and summarised our phone call in a letter mapping out options and attendant costs so that we were able to make sensible and informed decisions about what to do next. She outlined those things that we could do ourselves both to save money and ensure that her professional input was used for the right activities. We ahave completed the first stage of this process but have every confidence that the following stages will be approached as efficiently and promptly as the first.
Lawyer named in this review: Amy Douch
A representative from Nash & Co Solicitors LLP responded to this review on 07 May, 2024
Thank you so much John, for such a fantastic review. We are so sorry that you found yourselves in the position that you did with McClure Solicitors. It's such a horrible mess for everyone who have found themselves in similar positions. Amy and the team are over the moon with your comments and feedback, and we're so pleased that you're happy with everything that Amy's done for you and the client service standards too. We really appreciate you taking the time to leave us the comments, and hope that you find yourselves in a much better position with a much brighter future ahead. Thank you again, all the very best
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Extremely thorough and professional
Amy was extremely thorough and professional, right from the start. She made sure that we understood everything that was going into our Wills. There was never a time that we didn't feel in very professional and caring hands. We would have absolutely no hesitation in recommending her.
Lawyer named in this review: Amy Douch
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Professional service
Very swift and professional service. Amy Douch was excellent and always on hand to provide advice. New Wills for my wife and I, in a few very short weeks compared to two months previously with another firm. If you want a fast and professional service, consider using this firm. The service really was first rate and would use them again without any hesitation.
Lawyer named in this review: Amy Douch
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Very pleased with the outcome
Thanks to Amy Douch for helpful advice with the trust. Kept informed throughout and very pleased with the outcome.
Lawyer named in this review: Amy Douch
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