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Andrew
These are by far the best solicitors I have EVER dealt with. HSR Law (Rachel and Kelly) were prompt and diligent. I can't fault anything they did. They stand out against all other solicitors in their response time and their dedication to customer satisfaction. Don't choose anyone else - these are the best!
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Will definitely use again
I used HSR Law to sell a property of mine. I was so impressed with their approach - it was noticeably different to experiences I have had in the past when using alternative providers.
I was kept informed at all stages, even if it was only a friendly e-mail to say we have still not received feedback from the buyer's solicitor and have chased again today.
The team were so proactive at encouraging the buyer's solicitors to keep things moving and achieve completion swiftly.
I would have no hesitation is recommending this team to anybody looking to sell a property.
Thank you to all involved.
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 31 July, 2025
Dear Gill, Thank you for taking the time to share your experience. We're delighted to hear that you were pleased with the service provided by the team at HSR Law. Keeping our clients informed and proactively driving progress are cornerstones of how we work, so it's wonderful to know this made a difference for you. We truly appreciate your recommendation and look forward to assisting you again in the future. Best wishes, HSR Law Solicitors
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FIRST CLASS!!!
Wow! 1000% would recommend these Solicitors! The service you receive from Rachel & Kelly here is second to none! The communication is amazing and you are always kept updated and in the loop which when you’re in a chain, you really do notice their stand out work and fast responses/ replies compared to other firms! Thank you again Rachel & Kelly for the exceptional service!
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 28 July, 2025
Hi Lee-Anne & Dean. Thank you so much for your amazing recommendation! We’re thrilled to hear that Rachel and Kelly provided standout service, keeping you well-informed throughout the process. Communication is key, especially in a chain, and it’s wonderful to know their efforts made such a difference. We’ll be sure to pass on your kind words to them—thank you again for choosing us!
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The best solicitor I have ever used!
I have used HSR Law for several years now and I have purchased several properties using them and I have also used them to manage my remortgages. I can honestly say I would not use anyone else. Rachel Hailstone and Kelly Boulton are the dream team and I would highly recommend. Thanks Ladies!!
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 28 July, 2025
Dear Hannah, Thank you for your kind words. We’re thrilled to hear Rachel and Kelly have provided you with excellent service over the years. Your recommendation means a lot to us! Best regards, HSR Law Solicitors
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Purchasing my first home
Rachel and Kelly were fantastic in guiding me through the purchase of my first home. Their response times were speedy, and I was always kept in the loop. Would recommend.
Thanks again both of you
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 23 July, 2025
Thank you for your lovely feedback, Hannah. We're so pleased Rachel and Kelly could support you through your first home purchase. Congratulations and all the best!
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Excellent
Very good service from start to finish
Good communication
Took all of the stress out of selling our house
I would recommend
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 17 July, 2025
Thank you, Barrie, for your lovely review! We're so pleased to hear Rachel and the team made the Residential. Conveyancing process smooth and stress-free for you. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience!
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Property sale and purchase.
This is the second time we have used this solicitor for conveying our house . On this occasion it was somewhat more difficult than usual due to problems caused by other people’s poor service and lack of communication. This team and especially Jasmine White went above and beyond to ease our anxiety and frustration. Jasmine has a knack of remaining calm no matter what cropped up. We cannot thank you enough for all that you did to keep us calm in a very fraught situation. Sharon and Jim Montgomery.
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 11 July, 2025
Thank you so much for your kind words and for trusting us once again with your conveyancing needs, Thomas. We're sorry this experience was made more stressful due to external factors, but we're delighted to hear that Jasmine and the team were able to support you through it. Jasmine’s calm and professional approach is something we’re very proud of, and we’ll be sure to pass on your appreciation to her. It was a pleasure to assist you, and we wish you all the best in your new chapter.
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House Move
I cannot praise this firm enough. They have been fantastic from the beginning and through out. Jasmine, Kelly and Rachel have made me aware every step of the way even though it has been frustrating with other firms within the chain. I would highly recommend them to anyone needing solicitors and would certainly use them again in the future.
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 30 June, 2025
Dear Zoe, Thank you for your wonderful feedback. We’re pleased Jasmine, Kelly, and Rachel kept you informed throughout the process, despite the challenges. Your recommendation means a lot to us. Best regards, HSR Law
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Sale of Property
Yet again Rachel and her team have been excellent in dealing with the sale of our property. Their professionalism and service is absolutely first class.
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 25 June, 2025
Dear Stuart, Thank you for your continued trust. We're delighted Rachel and the team provided first-class service once again. Best regards, HSR Law
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Sale and purchase
Rachel Hailstone and Kelly Boulton at HSR worked on my sale and purchase. They have provided an excellent service pushing things forward proactively. As well as providing excellent legal services, they are also always there to provide practical advice and I feel like they are as invested in my move as I am! Thanks Rachel and Kelly!
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 23 June, 2025
Dear Olivia, Thank you for sharing such a positive experience! Rachel and Kelly will be delighted to hear your kind words. We’re glad they could provide both excellent legal service and practical support to make your move smoother. Best regards, HSR Law Limited
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Excellent friendly & efficient service
As a seasoned property portfolio landlord, I have used HSR Law Limited for a number of property purchases, sales, mortgages & remortgages in recent years. I no longer live local to HSR Law Limited, but geographic distance is not an issue and dealing with them remotely is no problem at all. I always find the conveyancing team to be friendly, efficient, helpful and timely/very prompt in their communications. I would readily recommend HSR Law Limited to friends, family & business associates. ++++++++++++
Lawyer named in this review: Rachel Hailstone
A representative from HSR Law Limited responded to this review on 09 June, 2025
Hi John. Thank you for your fantastic feedback! We’re delighted to hear that our conveyancing team has consistently provided friendly, efficient, and timely service, no matter the distance. Your recommendation to friends, family, and business associates means a great deal to us. We look forward to continuing to support you with your property portfolio needs!
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