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20241001081424
A client
Kate was fantastic, so knowledgeable and really put us at ease through the whole process. We feel so much better now that everything we needed to sort is now in place. The offices are also in a lovely central location of town and the rooms have a nice feel to them. Thanks so much Pepperells and Kate for all your professional support.
A representative from Pepperells Ltd responded to this review on 03 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Clear and friendly
2 meetings with Kate and got all the information I required, clear and simple, would definitely recommend.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 27 June, 2025
Thankyou for your review. We value this feedback and will ensure it is passed onto Kate and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Will writing.
Very adaptable/flexible in terms of appointment and accessibility as a wheelchair user.
Staff friendly retaining appropriate level of formality and professionalism.
Would be very happy to use again.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 20 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
LPA to be signed by daughter and son not completed.
My daughter has still not received the LPAs (4) for my husband and myself in order for them to sign and be witnessed.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 19 June, 2025
Thank you for your review. This has been passed to Kate to call you to discuss further. Thankyou for choosing Pepperells solicitors.
Was this review helpful? Yes
Making our will.
A sensitive appointment handled with care and professionalism.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 19 June, 2025
Thank you for your review. Its great to hear that you appointment was handled with professionalism and care. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Will
Excellent. Would recommend and use services again.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 12 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Great service
Everything sorted with no issues, in and out in no time friendly people
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 10 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will making
Friendly service, straight forward process. Staff were pleasant and helpful.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 04 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Kate Jones
Kate is professional yet easy to talk to which is a very good quality to have
She answered any questions we had and made sure that she had all the information needed for writing our wills.
In my opinion Kate is an asset to pepperalls
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 04 June, 2025
Your right Jackie Kate is an asset to Pepperells and we really appreciate you sharing your feedback and experience with her. Thank you and we look forward to work with you again in the future when you need us.
Was this review helpful? Yes
Ok
Took part in free wills month. Service was ok, only seen by junior who said work was overseen by partner. No issues but would have been nice to see the partner for 2mins to check their working arrangements
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 04 June, 2025
Thank you for sharing your feedback and we will share this with the team. Thank you for using Pepperells.
Was this review helpful? Yes
Kate Jones
Ms Jones and receptionist extremely helpful and helped me to be at ease which allowed my participation and as a result I feel confident in the outcome, Thank you. unable use text system due to hand problems following accident.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 03 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes