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20241001081424
A client
Kate was fantastic, so knowledgeable and really put us at ease through the whole process. We feel so much better now that everything we needed to sort is now in place. The offices are also in a lovely central location of town and the rooms have a nice feel to them. Thanks so much Pepperells and Kate for all your professional support.
A representative from Pepperells Ltd responded to this review on 03 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will making
Friendly service, straight forward process. Staff were pleasant and helpful.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 04 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Kate Jones
Kate is professional yet easy to talk to which is a very good quality to have
She answered any questions we had and made sure that she had all the information needed for writing our wills.
In my opinion Kate is an asset to pepperalls
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 04 June, 2025
Your right Jackie Kate is an asset to Pepperells and we really appreciate you sharing your feedback and experience with her. Thank you and we look forward to work with you again in the future when you need us.
Was this review helpful? Yes
Ok
Took part in free wills month. Service was ok, only seen by junior who said work was overseen by partner. No issues but would have been nice to see the partner for 2mins to check their working arrangements
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 04 June, 2025
Thank you for sharing your feedback and we will share this with the team. Thank you for using Pepperells.
Was this review helpful? Yes
Kate Jones
Ms Jones and receptionist extremely helpful and helped me to be at ease which allowed my participation and as a result I feel confident in the outcome, Thank you. unable use text system due to hand problems following accident.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 03 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will
A great solicitor. Very efficient, helpful and friendly.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 30 May, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Making a Will
Excellent service. Would highly recommend this firm.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 30 May, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Made a will
Very notable and friendly made both of us at ease
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 20 May, 2025
Thank you for your review. We are pleased to hear that you were made to feel at ease throughout the process of making you will and will be happy to assist you again in the future should you need us to do so. Thank you for choosing Pepperells.
Was this review helpful? Yes
Smooth process start to finish
Kate was very professional and accommodating with our requirements. Highly recommend.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 20 May, 2025
Thank you for your review. Its great to hear that Kate was professional and accommodating. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Great service
A welcoming service, so helpful all round. Clear and informative, made the will writing easy.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 20 May, 2025
Thank you for your review. Its great to hear about the welcoming service you received from Kate and the team. We will ensure this feedback is passed on. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Positive experience all round
Friendly firm in Newcastle. Everything was explained and executed to my satisfaction.
Lawyer named in this review: Kate Jones
A representative from Pepperells Ltd responded to this review on 19 May, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes