Licensed Conveyancer at Glover Priest Solicitors Limited

Gemma Hales

Licensed Conveyancer

Gemma graduated from Keele University with an upper second class honours LLB having studied in Texas USA as part of her degree. She then went on to complete her Legal Practice Course at Nottingham Law School. Gemma qualified as a Licensed Conveyancer in 2009 and covers all Sale and Purchase Transactions, Re-mortgages, Transfer of Equity, New Build Purchases and Shared Ownership matters.

19 The Point Business Park, Rockingham Road,, Market Harborough, LE16 7QU

Licensed for 5 years

Practice Areas

Housing & Property

4.9/5 191 Client Reviews 191
  • Wills, Trusts & Probate 1%
  • Commercial Property 1%
  • Housing & Property 99%
191 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    180
  • Very Good
    10
  • Average
    0
  • Poor
    1
  • Awful
    0

Review sources

Anonymous
Click to rate
Allan
Verified Allan Added 2 weeks ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
April 01, 2025 20250401143119

Fantastic Conveyancers

5

We recently bought our first house and Gemma & Cerys in Market Harborough were fantastic throughout. The process seemed very quick and easy from our perspective, and if things were more difficult behind the scenes at all we were certainly unaware of an issues.

Hoping to never need to buy a house again but if we do GloverPriest will be our first consideration.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 02 April, 2025

Thank you for your wonderful feedback, Allan! We're so happy to hear that Gemma and Cerys made your first home purchase a smooth and positive experience. It’s great to know that everything went seamlessly for you, even if there were challenges. We truly appreciate your trust in us and would be more than happy to assist you again in the future.

Was this review helpful? Yes

Hayley
Verified Hayley Added 2 weeks ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
April 01, 2025 20250401142954

Thank you!

5

I can't thank Gemma, Cerys and the whole team enough. It only took them seven weeks to get us from instruction to exchange of contracts. They made the whole process so very easy and straight forward. They were a pleasure from start to finish!

I just wish the physical move could have gone as easily!!

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 02 April, 2025

Thank you so much for your wonderful feedback! We're thrilled to hear that Gemma, Cerys, and the entire team made the process of exchanging contracts so smooth and efficient. We’re glad you had a positive experience from start to finish!

Was this review helpful? Yes

Ben
Verified Ben Added 1 month ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
February 20, 2025 20250220174115

Very speedy completion

5

Gemma and Cerys were really helpful with our sale and purchase. They were able to work to a very quick deadline and enable completion well within our time frame. We're delighted to be able to move so quickly and grateful to them for their hard work enabling it to happen.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 24 February, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Barbara B
Verified Barbara B Added 1 month ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
February 20, 2025 20250220104126

Conveyancing services

5

POSITIVE: good telephone access with minimum waiting time for calls; always courteous and energetic response to enquiries and concerns; clear discussions and explanations.

Sometimes tricky on-line proformas for registering personal details and identities, especially installing photo IDs, and particularly some terms in this proforma.: this is partly due to slight language oddities: which suggest that the software is American.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 21 February, 2025

Thank you for your feedback, Barbara. We're glad to hear you were satisfied with Gemma's communication and support throughout your conveyancing process. We appreciate your input regarding the online forms and will take it into consideration for improvement.

Was this review helpful? Yes

Belinda Smithies
Verified Belinda Smithies Added 2 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
February 05, 2025 20250205063815

Conveyancing

5

Through a long and tricky process Gemma and Cerys not only kept the long chain together but kept us informed at every step of the way. They shared options with us and guided us to sensible decisions regarding covenants and more. We were in trustworthy, professional hands at every step of the way.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 06 February, 2025

Hi Belinda. Thank you so much for your kind words! We’re thrilled to hear that Gemma and Cerys provided you with such excellent support throughout a challenging process. Keeping you informed and offering clear guidance on important decisions is always our goal, and we’re so pleased it made a difference for you. Your trust in us means a lot, and we truly appreciate your feedback!

Was this review helpful? Yes

Janet Day
Verified Janet Day Added 4 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 30, 2024 20241130075748

Fantastic Team

5

I was recommended to use this firm of solicitors and they did not fall short. They were extremely helpful, emails answered quickly, queries resolved, there was always someone available to speak to if I phoned and they made the whole moving experience a lot easier.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 02 December, 2024

Thank you for your kind review, Janet! We're so glad we could meet your expectations and make your moving experience smoother. It's great to hear you found Gemma and our team helpful and responsive!

Was this review helpful? Yes

Jennifer,
Verified Jennifer, Added 4 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 23, 2024 20241123080256

Buying a flat

5

Gemma and associates worked for me again in buying this flat to let. Helpful and trusted people to work with again. Definitely recommend and use again.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 25 November, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Anonymous,
Verified Anonymous, Added 5 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 14, 2024 20241114145127

Poor telephone answering

2

Ringing brings up a machine with blah and options. Pressing following instructions simply brings up a repeat of message. Tried several times. Impossible to speak to a human being unless you have their personal direct number. Very poor interface and v impersonal service - feels more like a dysfunctional call centre than a solicitors office.
Used on suggestion of estate agent - poor advice.

Lawyer named in this review: Gemma Hales

Was this review helpful? Yes

Theresa,
Verified Theresa, Added 5 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 12, 2024 20241112103056

My house selling and buyer experience

5

It was quite stressful and very long but Cerys, my solicitors assistant, was so helpful

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 13 November, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Margaret Betts,
Verified Margaret Betts, Added 5 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 07, 2024 20241107143604

The Best !!!!

5

Professional, Prompt, Reliable.
I would nit use anyone else!!!

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 08 November, 2024

Thank you for your enthusiastic feedback Margaret! We’re so pleased to be your go-to team and that Gemma, Emma and the team have earned your trust. Looking forward to being here whenever you need us!

Was this review helpful? Yes

Reviews collected on

Kieran
Kieran Added 2 weeks ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
April 01, 2025
Collected on
20250401192326

Kieran

5

Glover Priest Solicitors were recommended to us after we were having no luck with another conveyancer. Straight away we knew it was the right decision. A big thank you to Gemma and Cerys who managed our house sale and purchase and worked extremely hard on both. After long delays from other parties, we were extremely greatful Gemma worked tirelessly to make sure we completed ahead of the stamp duty increase. Glover Priest portal is straight forward to use and we could always call a speak to someone if needed.
Can't recommend them enough.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 02 April, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Julie
Julie Added 2 weeks ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
March 26, 2025
Collected on
20250326200623

Julie

5

I was recommended to Glover Priest when I needed a solicitor for the sale of a property.
Throughout the whole process I found them to be professional, whilst being very approachable and friendly. From the initial call made to enquire about conveyancing though to completion, Gemma, Karyn and Cerys could not have been more helpful.
In turn I would like to highly recommend this firm.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 31 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Barbara
Barbara Added 1 month ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
February 20, 2025
Collected on
20250220110331

Barbara

5

Both Solicitor Gemma Hales and legal assistant Cerys Joel, who was my regular contact, provided prompt, clear and relevant information whether I contacted the office in person or by telephone. Cerys was always available without delay. Both were courteous and approachable. I was kept up to date with every step of my conveyancing process.
I was aware of the expected costs on engaging with the contract, and had no surprises when the final invoice was paid.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 28 February, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

ozmen
ozmen Added 2 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
February 12, 2025
Collected on
20250212145217

ozmen

5

To be honest, in the beginning of the process, I thought they are not good enough(this was my misunderstood) but after that I understood they are really very good in their job. Special thanks to madam Cerys who has catched important clause on current title deed and saved me from lots of potential issue in the future.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 12 February, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Jules
Jules Added 5 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
October 18, 2024
Collected on
20241018133009

Jules

5

Gemma and Cerys are absolutely awesome at what they do the best in the business. I have worked with Gemma for many years and would not recommend anyone else

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 21 October, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Gemma Hales

Gemma graduated from Keele University with an upper second class honours LLB having studied in Texas USA as part of her degree. She then went on to complete her Legal Practice Course at Nottingham Law School. Gemma qualified as a Licensed Conveyancer in 2009 and covers all Sale and Purchase Transactions, Re-mortgages, Transfer of Equity, New Build Purchases and Shared Ownership matters.

Languages Spoken: English

Contact Gemma Hales

Address

Glover Priest Solicitors Limited

19 The Point Business Park

Rockingham Road,

Market Harborough

LE16 7QU



Phone 01933276147

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Licensed Conveyancer

GloverPriest Solicitors Limited

?-present