Licensed Conveyancer at Glover Priest Solicitors Limited

Gemma Hales

Licensed Conveyancer

Gemma graduated from Keele University with an upper second class honours LLB having studied in Texas USA as part of her degree. She then went on to complete her Legal Practice Course at Nottingham Law School. Gemma qualified as a Licensed Conveyancer in 2009 and covers all Sale and Purchase Transactions, Re-mortgages, Transfer of Equity, New Build Purchases and Shared Ownership matters.

19 The Point Business Park, Rockingham Road,, Market Harborough, LE16 7QU

Licensed for 5 years

Practice Areas

Housing & Property

4.9/5 196 Client Reviews 196
  • Wills, Trusts & Probate 1%
  • Commercial Property 1%
  • Housing & Property 99%
196 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    185
  • Very Good
    10
  • Average
    0
  • Poor
    1
  • Awful
    0

Review sources

Anonymous
Click to rate
Allan
Verified Allan Added 2 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
April 01, 2025 20250401143119

Fantastic Conveyancers

5

We recently bought our first house and Gemma & Cerys in Market Harborough were fantastic throughout. The process seemed very quick and easy from our perspective, and if things were more difficult behind the scenes at all we were certainly unaware of an issues.

Hoping to never need to buy a house again but if we do GloverPriest will be our first consideration.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 02 April, 2025

Thank you for your wonderful feedback, Allan! We're so happy to hear that Gemma and Cerys made your first home purchase a smooth and positive experience. It’s great to know that everything went seamlessly for you, even if there were challenges. We truly appreciate your trust in us and would be more than happy to assist you again in the future.

Was this review helpful? Yes

Hayley
Verified Hayley Added 2 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
April 01, 2025 20250401142954

Thank you!

5

I can't thank Gemma, Cerys and the whole team enough. It only took them seven weeks to get us from instruction to exchange of contracts. They made the whole process so very easy and straight forward. They were a pleasure from start to finish!

I just wish the physical move could have gone as easily!!

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 02 April, 2025

Thank you so much for your wonderful feedback! We're thrilled to hear that Gemma, Cerys, and the entire team made the process of exchanging contracts so smooth and efficient. We’re glad you had a positive experience from start to finish!

Was this review helpful? Yes

Ben
Verified Ben Added 3 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
February 20, 2025 20250220174115

Very speedy completion

5

Gemma and Cerys were really helpful with our sale and purchase. They were able to work to a very quick deadline and enable completion well within our time frame. We're delighted to be able to move so quickly and grateful to them for their hard work enabling it to happen.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 24 February, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Barbara B
Verified Barbara B Added 3 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
February 20, 2025 20250220104126

Conveyancing services

5

POSITIVE: good telephone access with minimum waiting time for calls; always courteous and energetic response to enquiries and concerns; clear discussions and explanations.

Sometimes tricky on-line proformas for registering personal details and identities, especially installing photo IDs, and particularly some terms in this proforma.: this is partly due to slight language oddities: which suggest that the software is American.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 21 February, 2025

Thank you for your feedback, Barbara. We're glad to hear you were satisfied with Gemma's communication and support throughout your conveyancing process. We appreciate your input regarding the online forms and will take it into consideration for improvement.

Was this review helpful? Yes

Belinda Smithies
Verified Belinda Smithies Added 4 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
February 05, 2025 20250205063815

Conveyancing

5

Through a long and tricky process Gemma and Cerys not only kept the long chain together but kept us informed at every step of the way. They shared options with us and guided us to sensible decisions regarding covenants and more. We were in trustworthy, professional hands at every step of the way.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 06 February, 2025

Hi Belinda. Thank you so much for your kind words! We’re thrilled to hear that Gemma and Cerys provided you with such excellent support throughout a challenging process. Keeping you informed and offering clear guidance on important decisions is always our goal, and we’re so pleased it made a difference for you. Your trust in us means a lot, and we truly appreciate your feedback!

Was this review helpful? Yes

Janet Day
Verified Janet Day Added 6 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 30, 2024 20241130075748

Fantastic Team

5

I was recommended to use this firm of solicitors and they did not fall short. They were extremely helpful, emails answered quickly, queries resolved, there was always someone available to speak to if I phoned and they made the whole moving experience a lot easier.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 02 December, 2024

Thank you for your kind review, Janet! We're so glad we could meet your expectations and make your moving experience smoother. It's great to hear you found Gemma and our team helpful and responsive!

Was this review helpful? Yes

Jennifer,
Verified Jennifer, Added 6 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 23, 2024 20241123080256

Buying a flat

5

Gemma and associates worked for me again in buying this flat to let. Helpful and trusted people to work with again. Definitely recommend and use again.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 25 November, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Anonymous,
Verified Anonymous, Added 6 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 14, 2024 20241114145127

Poor telephone answering

2

Ringing brings up a machine with blah and options. Pressing following instructions simply brings up a repeat of message. Tried several times. Impossible to speak to a human being unless you have their personal direct number. Very poor interface and v impersonal service - feels more like a dysfunctional call centre than a solicitors office.
Used on suggestion of estate agent - poor advice.

Lawyer named in this review: Gemma Hales

Was this review helpful? Yes

Theresa,
Verified Theresa, Added 6 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 12, 2024 20241112103056

My house selling and buyer experience

5

It was quite stressful and very long but Cerys, my solicitors assistant, was so helpful

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 13 November, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Margaret Betts,
Verified Margaret Betts, Added 7 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
November 07, 2024 20241107143604

The Best !!!!

5

Professional, Prompt, Reliable.
I would nit use anyone else!!!

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 08 November, 2024

Thank you for your enthusiastic feedback Margaret! We’re so pleased to be your go-to team and that Gemma, Emma and the team have earned your trust. Looking forward to being here whenever you need us!

Was this review helpful? Yes

Reviews collected on

gillian
gillian Added 1 week ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
May 31, 2025
Collected on
20250531081612

gillian

5

Cerys was amazing, calmly dealt with the situation especially on the final day. I would not hesitate to recommend. Thank you for everything.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 02 June, 2025

Thank you, Gillian. We're glad Cerys handled everything so well, especially at the final stage. Your recommendation means a lot!

Was this review helpful? Yes

Lesley9744
Lesley9744 Added 3 weeks ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
May 18, 2025
Collected on
20250518130813

Lesley9744

5

Gemma and Cerys have made our conveyancing experience a surprisingly easy, smooth process.

Their communication was professional while remaining friendly and approachable. The process was very 'user friendly' and questions were answered in a timely, understandable way.

We would definitely recommend GloverPriest for domestic conveyancing.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 19 May, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Mark
Mark Added 3 weeks ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
May 12, 2025
Collected on
20250512104717

Mark

5

It was an absolute pleasure to deal with both Cerys and Gemma who handled our house move. Professional, efficient and incredibly personable. I would highly recommend GloverPriest for their conveyancing services and have no hesitation to give them a full 5* rating. First class! Thank you both.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 19 May, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Emily
Emily Added 1 month ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
April 25, 2025
Collected on
20250425121434

Emily

5

We dealt with Gemma & her team for the sale of our old house & purchase of our new house. By far the best solicitors we have dealt with, throughout every update we were kept informed, meaning we were never chasing for updates.
Gemma is also extremely knowledgeable so whenever any hurdles came up along the way she always had a solution for them.
Really impressed & would highly recommend to anyone.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 19 May, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Chris
Chris Added 1 month ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
April 18, 2025
Collected on
20250418184555

Chris

5

Over the last year I’ve had the ‘pleasure’ of dealing with a number of lawyers! Some I’ve found slow, unresponsive, tedious and expensive or ‘all of the above’. This absolutely hasn’t been my experience with Glover Priest. I have recently dealt with Gemma and Cerys who have re-established my faith in the legal profession. I had most contact with Cerys who I found to be friendly and approachable but also knowledgeable, clear and compendious. I never had a problem getting hold of someone on the phone and was always dealt with promptly, professionally and efficiently and I always felt that the team were absolutely acting in my best interests. The fees are fair and transparent and I would not hesitate in recommending them.

Lawyer named in this review: Gemma Hales

A representative from GloverPriest Solicitors Limited responded to this review on 22 April, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Gemma Hales

Gemma graduated from Keele University with an upper second class honours LLB having studied in Texas USA as part of her degree. She then went on to complete her Legal Practice Course at Nottingham Law School. Gemma qualified as a Licensed Conveyancer in 2009 and covers all Sale and Purchase Transactions, Re-mortgages, Transfer of Equity, New Build Purchases and Shared Ownership matters.

Languages Spoken: English

Contact Gemma Hales

Address

Glover Priest Solicitors Limited

19 The Point Business Park

Rockingham Road,

Market Harborough

LE16 7QU



Phone 01933276147

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Licensed Conveyancer

GloverPriest Solicitors Limited

?-present