Associate at Hansells

Sue Lloyd

Associate

Sue Lloyd is an Associate and our North Norfolk Team Leader. Sue is based in our North Walsham and Sheringham Offices. Sue joined Hansells in 2017. Sue specialises in all types of residential conveyancing including sales and purchases of freehold and leasehold properties; transfers of equities, voluntary first registrations, re-mortgages and right to buy purchases. Her particular area of expertise are shared ownership and affordable housing transactions.

4 Grammar School Road, NR28 9JH

Licensed for 3 years

Practice Areas

Housing & Property

4.8/5 66 Client Reviews 66
  • Housing & Property 100%
66 Client Reviews

4.8/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    56
  • Very Good
    9
  • Average
    0
  • Poor
    0
  • Awful
    1

Review sources

Anonymous
Click to rate
Sarah
Verified Sarah Added 2 weeks ago Report to admin
Collected whilst working at Hansells
April 10, 2025 20250410130659

Hansells helped with conveyance and were extremely helpful

5

Good communication, friendly and helpful advice - advocated on my behalf when they need to, using a common sense approach. Very grateful that we dealt with the complexities together and got the job done. Thank you.

Lawyer named in this review: Sue Lloyd

Was this review helpful? Yes

Janet Florence
Verified Janet Florence Added 2 weeks ago Report to admin
Collected whilst working at Hansells
April 10, 2025 20250410093626

Property conveyancing

5

After the tedious legal experiences I've endured in the past with house purchases and sales, Sue Lloyd was indeed a refreshing change, down to earth and friendly and to be sure she made the daunting process much speedier and easier. Thank you Sue

Lawyer named in this review: Sue Lloyd

Was this review helpful? Yes

Jacqueline Elizabeth
Verified Jacqueline Elizabeth Added 2 weeks ago Report to admin
Collected whilst working at Hansells
April 09, 2025 20250409071124

House sale & purchase

5

Very efficient and answered our queries very quickly. Sue and Kim kept us updated and achieved the moving date we were all hoping for. Many thanks.

Lawyer named in this review: Sue Lloyd

Was this review helpful? Yes

Pauline Janet
Verified Pauline Janet Added 2 weeks ago Report to admin
Collected whilst working at Hansells
April 08, 2025 20250408141937

House sale and wills

5

Everyone we dealt with was very professional

Lawyer named in this review: Sue Lloyd

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 month ago Report to admin
Collected whilst working at Hansells
March 18, 2025 20250318223238

Professional and efficient throughout

5

We found Sue Lloyd and the two trainee Lawyers Henry and Gemma extremely professional throughout.
It made our often quite difficult process of selling up,so much easier with their clear good advice, friendly approach and always on hand for any queries.
We will be using Hansells for our Wills and recommend them as our experience twice so far has been outstanding.

Lawyer named in this review: Sue Lloyd

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 month ago Report to admin
Collected whilst working at Hansells
March 12, 2025 20250312222508

First rate service

5

Very happy with the conveyancing - great communication and flexible approach to managing the sale

Lawyer named in this review: Sue Lloyd

Was this review helpful? Yes

Jeremy Daniel Frederick
Verified Jeremy Daniel Frederick Added 3 months ago Report to admin
Collected whilst working at Hansells
January 14, 2025 20250114094116

Excellent Service

5

Very professional & sorted things out efficiently

Lawyer named in this review: Sue Lloyd

A representative from Hansells responded to this review on 16 January, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Jeanne
Verified Jeanne Added 3 months ago 1 found this helpful Report to admin
Collected whilst working at Hansells
January 14, 2025 20250114084459

Complete lack of communication

1

No chain, first time buyer, property owner already in a care home. Sale took 20 weeks. No answer to telephone calls or call back when voice mail left. Three people supposedly working on case with no one responding to emails. The estate agent, who was always CCed in, replied within minutes...the solicitors repeatedly didn't reply at all. Three times I went to the offices and asked to speak to someone working on the case. Three times my request was refused. As LPA, I was sorting out the paperwork on my Mother's behalf. I gave 10 days notice to my solicitor of a 4 week holiday. The buyer's solicitor had their queries into my solicitor 7 days before I left, my solicitor didn't look at the queries until the day before I left and then sent 30 queries to me by email when I was heading to the airport, away from my mother, paperwork, printer etc etc.

Lawyer named in this review: Sue Lloyd

A representative from Hansells responded to this review on 16 January, 2025

Thank you for sharing your feedback. We deeply regret that your experience did not meet the high standards of service we strive to deliver. Please accept our sincerest apologies for any frustration or inconvenience you encountered during what we understand can already be a stressful process. While we acknowledge there were delays in progressing the sale, we must also note that the timeline can be influenced by various external factors, including the actions of other parties involved, which were unfortunately beyond our control. We appreciate that these delays may have exacerbated your frustration, particularly given the challenges of managing the transaction while preparing for your holiday. We aim to ensure all communications are timely and clear, and it is disheartening to learn that you felt our responses fell short. This is not reflective of the level of service we are known for, as demonstrated by the overwhelmingly positive feedback we receive from our clients. Please rest assured that we will review the handling of your matter internally to identify areas where improvements can be made. We genuinely value the trust our clients place in us, and we remain committed to delivering professional, responsive, and efficient support to all those we serve. Should you wish to discuss your concerns further, we welcome you to contact us directly at [contact information], and we would be pleased to assist. Thank you for taking the time to bring this to our attention, and we hope to have the opportunity to restore your confidence in us in the future.

Was this review helpful? Yes

Janice
Verified Janice Added 3 months ago Report to admin
Collected whilst working at Hansells
January 14, 2025 20250114075242

Sale of my property

5

At the very stressful and emotional time of selling my bungalow my lawyer Sue Llyoyd and her team guided the whole process through with ease and professionalism.
Informing me of proceedings at each stage.
I will not hesitate to use her again should the need arise. Many thanks.

Lawyer named in this review: Sue Lloyd

A representative from Hansells responded to this review on 16 January, 2025

Thank you so much for your kind words and thoughtful review. We are delighted to hear that Sue and her team were able to guide you through the sale of your bungalow with professionalism and ease during such a challenging time. Keeping our clients informed and supported throughout their transactions is always our priority, and it is wonderful to know that we met your expectations. Your willingness to consider us again in the future means a great deal, and we would be honoured to assist you should the need arise. Once again, thank you for placing your trust in us and for taking the time to share your positive experience.

Was this review helpful? Yes

Joan Edith
Verified Joan Edith Added 4 months ago Report to admin
Collected whilst working at Hansells
December 17, 2024 20241217223619

House sale for Joan Bland

5

Thanking Sue and all Hansel’s colleagues this was personally difficult times with my Mum moving into a care home, but with all your professional expertise things went smoothly
Thank you
Paul Bland.

Lawyer named in this review: Sue Lloyd

Was this review helpful? Yes

Reviews collected on

angela
angela Added 8 months ago Report to admin
Collected whilst working at Hansells
August 16, 2024
Collected on
20240816075825

angela

5

This is the second time that I have used Hansells for conveyancing. Excellent service both times. Efficient and professional. Easy to contact for advice. Definitely recommend.

Lawyer named in this review: Sue Lloyd

Was this review helpful? Yes

About Sue Lloyd

Sue Lloyd is an Associate and our North Norfolk Team Leader. Sue is based in our North Walsham and Sheringham Offices. Sue joined Hansells in 2017. Sue specialises in all types of residential conveyancing including sales and purchases of freehold and leasehold properties; transfers of equities, voluntary first registrations, re-mortgages and right to buy purchases. Her particular area of expertise are shared ownership and affordable housing transactions.

Languages Spoken: English

Contact Sue Lloyd

Address

Hansells

4 Grammar School Road

NR28 9JH



Phone

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WORK EXPERIENCE

Title

Name

Duration

Associate

Hansells

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