Collected on Google
20241112105717
Sara
Pepperells acted for me when I recently purchased my first home. I couldn’t have wished for better. I was informed of where the process was at every step of the way, and found the team warm and approachable. Should I never require legal advice again, I wouldn’t look any further.
A representative from Pepperells Ltd responded to this review on 14 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Amazing
Such amazing experience with Sophie and Amy from start to finish. The made the whole process of buying and selling our property a breeze. No question was ever to daft for them and they would always support with paper work if needed. We had weekly updates, which put my mind at ease. They were worth every penny. They was amazing and I would definitely recommend them to anyone
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 04 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Property Sale transactions l
I felt confident with the handling of the sale of my farther’s property.
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 20 May, 2025
Thankyou for your review. We are pleased that you felt confident with the handling of your fathers house sale. Thank you for choosing Pepperells solicitors, we will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Job done!
It possibly took a little longer than usual there being a lethargic housing association involved with the sale of our Dad's bungalow, but overall Pepperells were always there on the end of the phone to move things along to completion.
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 19 May, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Average service
Solicitor / assistant rarely available to speak when in phoned. Sometimes difficult to get in touch with them. Needed to chase up a fair bit. Could do with explaining things a little more plainly and over the phone.
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 15 May, 2025
Thank you for your review, We value these comments as they help us to improve on our service. We are sorry to hear that you experienced problems contacting us and will pass this feedback on to the relevant teams. Thank you for choosing Pepperells.
Was this review helpful? Yes
House sale and purchase
Sophie kept us well informed regarding the sale of our old property and the purchase of our new property with everything going smoothly and completed on the agreed exchange date.
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 11 April, 2025
Thank you for your review. We value these comments and will ensure they are passed onto Sophie and the team at Barton. Thankyou for choosing Pepperells. We look forward to assisting you in the future should you need us to do so.
Was this review helpful? Yes
Only adequate service
Used this firm from a recommendation from Lovelle as they are only a few doors down so any issues could be quickly dealt with. However there have been several small issues such as not attaching documents to emails, asking for forms which had already been completed & taken in, & asking for a stamp duty form to be completed twice when this was not applicable. Not a very reassuring experience. Luckily the sale & purchase went through relatively smoothly in the end.
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 11 April, 2025
Thankyou for your review Kenneth. We are sorry to hear that you experienced inaccuracies with some of your documents, however we are pleased to hear that both your sale and purchase completed smoothly. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so. If you would like to discuss any aspects of your matter further please do not hesitate to contact the Client Services Department.
Was this review helpful? Yes
House sale.W
We used Pepperells for the sale of our property.
Sophie Wilkinson and Amy Stewart were really helpful, and chased any issues up to make the sale go ahead .
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 28 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Sophie W
Sophie was care-ring throughout the process and proactive when needed! When other professionals were not the most corporatist, she dealt with it according.
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 14 February, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
I couldn’t have wished for better!
Sophie acted for me when I purchased my first home recently.
I really can’t thank Sophie enough for her professionalism and care. I was kept in the loop every step of the way, and safeguarded against any additional stress at this milestone moment in my life.
Thank you, Sophie. I am extremely grateful and will always recommend you to anyone else buying/selling a property.
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 12 November, 2024
Thankyou for your review. Its great to hear that Sophie was professional and caring and kept you up to date throughout your matter. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes
Good service
They were a pleasure to deal with and lot of help with everything
Lawyer named in this review: Sophie Wilkinson
A representative from Pepperells Ltd responded to this review on 11 November, 2024
Thankyou for your review. We appreciate the positive feedback and its great to hear that Sophie was helpful throughout your matter. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.
Was this review helpful? Yes