Legal Executive at Charles Coleman LLP
Annabel Youthed
Legal Executive
Annabel Youthed is an employee with Charles Coleman LLP. She is an experienced employee who is able to assist you in the areas of Housing & Property working as a Legal Executive
Beaumont House, 28-30 Beaumont Road, SL4 1JP
She is an experienced Legal Executive who is able to assist you
Practice Areas
Housing & Property
- Housing & Property 100%
4 Client Reviews
Overall experience
- Value For Money
- Approachability
About Annabel Youthed
Annabel Youthed is an employee with Charles Coleman LLP. She is an experienced employee who is able to assist you in the areas of Housing & Property working as a Legal Executive
Languages Spoken: English
Contact Annabel Youthed
Resume
WORK EXPERIENCE
Title
Name
Duration
Legal Executive
Charles Coleman LLP
?-present
Deficient service and unreasonable fees
Key Issues:
Lack of Transparency: One of the most alarming aspects of my experience was the lack of transparency regarding the nature of the transaction. Key details—such as the inclusion of a 50% share of the freehold, annual estate fees amounting to £2300, and the responsibility to act as the landlord for the entire building—were concealed by the vendor and the estate agent. Though these facts were revealed early in the process, my solicitor failed to communicate them to me, depriving me of the opportunity to make informed decisions.
Failure to Act in My Best Interest: Rather than consulting me about these critical details, the solicitor proceeded with the transaction, making agreements on my behalf. It was only one week before the scheduled completion date that I learned of these terms—information that drastically changed the nature of the purchase and forced me to withdraw. This lack of proactive engagement and communication demonstrated a concerning disregard for my best interests as a client.
Lacklustre Complaint Resolution: When I raised a formal complaint with the firm detailing my concerns (i.e. I was billed for 75% of the work + an abortive fee of 75% of the cost estimated), their response was deeply unsatisfactory. Rather than addressing the specific points of grievance, they padded their reply with irrelevant statements, downplayed their failings, and offered a superficial solution. In a brief acknowledgment, the solicitor admitted to omitting certain information regarding the legal title but trivialized the impact of this omission. As a token gesture, the firm offered a £500 goodwill reduction—a response that fell far short of addressing the gravity of the situation.
Conclusion: This experience has left me deeply disappointed and disillusioned with the firm’s conveyancing services. I expected my solicitor to act in my best interest, ensuring that I was thoroughly informed of all relevant details well in advance. Instead, their lack of transparency and accountability caused significant upheaval. This has not only made me question their competence but also undermined my trust in professional services as a whole. Based on my experience, I would not recommend this firm to others seeking conveyancing services.
Lawyer named in this review: Annabel Youthed
A representative from Charles Coleman LLP responded to this review on 21 May, 2025
Dear Guillermo, We take all reviews and feedback seriously at Charles Coleman LLP. We endeavor to provide a high level of service and expertise at all times and whilst we did not meet with your expectations, we have written to you separately to address your concerns. With Regards, Charles Coleman LLP
Was this review helpful? Yes
Excellent service on Sale and Purchase
I received exceptional service from the solicitors at Charles Coleman LLP throughout the sale of my property and the purchase of my new place. They were professional, efficient and responsive. Their communication was excellent throughout, and I thoroughly appreciated their timely handling of the whole portfolio.
Lawyer named in this review: Annabel Youthed
A representative from Charles Coleman LLP responded to this review on 04 April, 2025
Dear Mandy, On behalf of Nathan, Annabel and the whole team here at Charles Coleman LLP, thank you so much for your very kind review. We pride ourselves in giving the best services we can at all times with clear communication throughout, enabling the client have peace of mind throughout the process. We hope all is well in your new home and would be delighted to help you again in the future should you need our legal services again. Thank you once again, Best regards Charles Coleman LLP
Was this review helpful? Yes
House Sale & Purchase
Through the team at Charles Coleman we were selling our old home & purchasing our new home. The process was very smooth, and we were kept informed at every step of the process. These transactions are always stressful but Annabel and the rest of the team worked hard to make the process run as smoothly as possible.
Lawyer named in this review: Annabel Youthed
A representative from Charles Coleman LLP responded to this review on 21 March, 2025
Dear Sirs, On behalf of Annabel and the whole team here at Charles Coleman LLP, thank you for your very kind review. We are pleased you had a smooth experience with us with both the Sale and Purchase of your new and old property. Wishing you all the best in your new home. We would be delighted to assist you, should you need our legal services again. Thank you again, Best regards Charles Coleman LLP.
Was this review helpful? Yes
Excellent expert friendly service - as always!
Cannot recommend this company more highly! Time and again they’ve helped my parents (now deceased) and myself with excellent friendly legal advice. Most recently they’ve assisted me with four property sales and two purchases which have all been handled correctly and in a supportive and friendly manner. Efficient and responsive to any queries - thank you Nathan, Samantha and Annabel!
Lawyer named in this review: Annabel Youthed
A representative from Charles Coleman LLP responded to this review on 21 February, 2025
Dear Susie, On behalf of Nathan and the whole team here at Charles Coleman LLP, we thank you for your very kind review. It has been our pleasure working with you and getting each transaction across the line for you. we would be more than happy to assist you again in the future should you require our legal services again! Thank you once again Best regards Charles Coleman LLP
Was this review helpful? Yes