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Annette
We contacted RIAA Barker Gillette to get our wills arranged. Herman was professional & helpful with all aspects of the process. He explained everything clearly, notified in writing everything we discussed & answered the many questions we had in a timely manner.
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 03 February, 2025
Thank you for your kind review. We’re delighted to hear that Herman provided you with professional and helpful service throughout the process. If you ever need further assistance, please don’t hesitate to contact us.
Was this review helpful? Yes
Herman did great job with Wills
Just wanted to give a massive shout out to Herman. He has supported myself and also my parents with writing up wills and with some inheritance tax advice as well. Everything was made really clear very professional, ethical and boundaried. Herman was very patient with us, and I would highly recommend him. The company also seem to have a very straightforward way of contacting solicitors directly and dealing with invoices, and being upfront about payment, which was very much appreciated.
Prior to finding this law firm I had phoned around other family law firms to inquire about Will costing and for lots of them you had to go through many different people in order to finally get to speak to a solicitor and get a clear understanding of the costings and what The work would involve . I was able to speak directly to Herman from day one and he was really clear both verbally uninviting with the costing and what the work would involve, and he was patient but clear on time scales.
I would use Herman’s services again if the need arose.
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 02 June, 2025
Thank you so much for your thoughtful and detailed review. We’re delighted to hear that Herman was able to support both you and your parents with such professionalism, clarity, and care. Providing straightforward advice, transparent pricing, and a personal, direct service is exactly what we strive for – and it’s wonderful to know that Herman delivered on all fronts. We’ll be sure to pass on your kind words to him. Should you ever need further assistance, we’d be very pleased to help again.
Was this review helpful? Yes
Revised will.
I wanted to revise my will and appoint RIAA Barker Gillette as my Executor and Trustees. This was handled very efficiently and professionally. It helped that I had agreed a fixed fee in advance.
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 28 April, 2025
Thank you for your kind feedback. We’re delighted to hear you were pleased with the efficient and professional service you received.
Was this review helpful? Yes
Customer service experience
Personable and comprehensive legal advice and support given in a comprehensible way.
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 07 February, 2025
Thank you for your kind words. We're delighted to hear that Herman provided an excellent and personalised service with clear advice. Your feedback is greatly appreciated.
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Excellent service.
We contacted RIAA Barker Gillette to arrange our wills. Herman was professional & friendly. He answered our many questions, put in writing all that we discussed & arranged everything in a timely manner.
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 07 February, 2025
Thank you for your kind review. We’re delighted to hear that Herman provided you with professional and helpful service throughout the process. If you ever need further assistance, please don’t hesitate to contact us.
Was this review helpful? Yes
Outstanding service
The process from start to finish was run so smoothly. Very professional and everyone involved were a pleasure to deal with and helped with easy to understand guidance, especially during this difficult time of losing a close relative.
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 17 December, 2024
Thank you for your kind words. We are truly sorry for your loss, and we’re glad we could provide support and guidance during such a difficult time. Please don’t hesitate to reach out if you need anything further.
Was this review helpful? Yes
Wills, Tax and Trusts
Herman is proactive,competent, prompt and friendly.
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 26 July, 2024
Thank you for your kind words. We're thrilled to hear that you found Herman proactive, competent, prompt, and friendly. We'll be sure to share your feedback with him.
Was this review helpful? Yes
Wills, Tax and Trusts
We could not be more happy with the service provide by Herman and his team. From start to finish, we felt listened to, understood and also shared a laugh. Huge thanks, Sarah and Luke
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 02 July, 2024
Thank you so much for your kind words and wonderful review. We are thrilled to hear that you were so happy with the service Herman and our team provided. We're glad to know that you felt listened to and understood throughout the process. Your appreciation means a lot to us, and we look forward to the opportunity to work with you again.
Was this review helpful? Yes
Probate and Contentious Probate
We received a great service from Herman Cheung regarding sorting out the complex probate of our late father's estate. Nothing was ever too much trouble and no question we asked went unanswered. He was compassionate and respectful at all times and would recommend him thoroughtly.
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 12 June, 2024
Thank you so much for your kind words. We're delighted to hear that Herman Cheung provided you with exceptional service during such a difficult time. Your feedback means a lot to us. If you are ever in need of further legal assistance, please do not hesitate to contact us.
Was this review helpful? Yes
Wills, Tax and Trusts
Herman was very helpful and compassionate when dealing with my will. He explained everything to me and made sure I was comfortable with the detail before preparing the final version. Excellent service.
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 17 May, 2024
Thank you for your kind review. We are delighted to hear that Herman provided you with the compassionate and thorough service you deserved. Ensuring our clients feel comfortable and well-informed is our top priority. We appreciate your feedback and are pleased that you had an excellent experience.
Was this review helpful? Yes
Wills, Tax and Trusts
Herman was prompt and helpful. Highly recommended
Lawyer named in this review: Herman Cheung
A representative from RIAA Barker Gillette (UK) LLP responded to this review on 09 April, 2024
Thank you for your review of Herman Cheung.
Was this review helpful? Yes