Cilex Lawyer at Clowes & Co. LLP

Emma Lanza

Cilex Lawyer

I am a Cilex Lawyer and have worked in conveyancing for over 22 years. I have experience of all conveyancing matters with a speciality of new build transactions. Outside of work I enjoy spending time with my family and going to the theatre.

20-22 Leek Road, Stockton Brook, Stoke on Trent, ST9 9NN

Licensed for 1 years

Practice Areas

Agriculture, Commercial Property, Housing & Property

4.3/5 25 Client Reviews 25
  • Commercial Property 28%
  • Housing & Property 40%
  • Agriculture 32%
25 Client Reviews

4.3/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    20
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    4

Review sources

Anonymous
Click to rate
Wendy,
Verified Wendy, Added 2 weeks ago Report to admin
Collected whilst working at Clowes & Co. LLP
June 15, 2025 20250615111118

Engaged service twice now

5

First was to start the process for court of protection
Second selling property
Saw different professionals as you would expect however I was given the help and advice needed on both occasions it was delivered professionally with consideration clear explanations kept updated via emails and treated with respect and given time as I am disabled when I needed to go to see them
Would highly recommend

Lawyer named in this review: Emma Lanza

Was this review helpful? Yes

Robert,
Verified Robert, Added 2 weeks ago Report to admin
Collected whilst working at Clowes & Co. LLP
June 13, 2025 20250613190318

Buying a house

5

..,...........................





.........

Lawyer named in this review: Emma Lanza

Was this review helpful? Yes

Anonymous,
Verified Anonymous, Added 1 month ago Report to admin
Collected whilst working at Clowes & Co. LLP
May 21, 2025 20250521215246

House purchase & sale

1

Communication and service was very poor. Constantly chasing without feedback, never spoke in person to our conveyancing solicitor as they were never available. Found more information via others and estate agents.

Lawyer named in this review: Emma Lanza

A representative from Clowes & Co. LLP responded to this review on 27 June, 2025

Thank you for your feedback. We’re sorry to hear that you feel you had a negative experience with Clowes & Co. Unfortunately, as this review is anonymous, we’re unable to verify the details or reach out to offer assistance. However, we want to reassure you that we take concerns seriously and are committed to providing a professional, compliant, and transparent service.

Was this review helpful? Yes

Julia,
Verified Julia, Added 1 month ago Report to admin
Collected whilst working at Clowes & Co. LLP
May 14, 2025 20250514182540

Poor service on multiple issues

1

I would have no confidence in Clowes and Co. and would not recommend them. Errors were made in multiple areas including money laundering checks and handling of search results. Had to go to their providers to get information on how to get answers from my solicitors. Value for money 1 star as did not complete job

Lawyer named in this review: Emma Lanza

A representative from Clowes & Co. LLP responded to this review on 27 June, 2025

Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your experience. Due to professional and legal obligations, we’re unable to discuss individual matters in a public forum, but please be assured that we take compliance, client communication, and service standards very seriously. We regret that you feel that your experience was not positive and appreciate you taking the time to share your perspective.

Was this review helpful? Yes

Luke,
Verified Luke, Added 4 months ago Report to admin
Collected whilst working at Clowes & Co. LLP
February 12, 2025 20250212200932

Very professional company

4

Good service and would recommend

At times the communication could have been better, but on the whole the service was good

Lawyer named in this review: Emma Lanza

A representative from Clowes & Co. LLP responded to this review on 27 June, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Karen,
Verified Karen, Added 4 months ago Report to admin
Collected whilst working at Clowes & Co. LLP
February 06, 2025 20250206144934

Excellent service

5

I sold and purchased property 12 months ago and received an excellent service from the company. They came on recommendation and I would use them again.

Lawyer named in this review: Emma Lanza

Was this review helpful? Yes

Irene,
Verified Irene, Added 5 months ago Report to admin
Collected whilst working at Clowes & Co. LLP
January 29, 2025 20250129121952

House sale and purchase

5

Emma was wonderful and everything went really smoothly eventually.
Would highly recommend them so friendly and approachable.

Lawyer named in this review: Emma Lanza

Was this review helpful? Yes

Julie,
Verified Julie, Added 6 months ago Report to admin
Collected whilst working at Clowes & Co. LLP
December 24, 2024 20241224155019

Excellent

5

Dealt with what I needed in a professional manner.

Lawyer named in this review: Emma Lanza

Was this review helpful? Yes

Adam,
Verified Adam, Added 6 months ago Report to admin
Collected whilst working at Clowes & Co. LLP
December 24, 2024 20241224152636

Best solicitors

5

They helped us move and get the house of our dreams !! Without them we would of lost it

Lawyer named in this review: Emma Lanza

Was this review helpful? Yes

Jamie
Jamie Added 6 months ago 4 found this helpful Report to admin
Collected whilst working at Clowes & Co. LLP
December 11, 2024 20241211112627

If I could put 0 I would!

1

There is simply not enough room to put into full context the experience we have had with Clowes and Co. The communication is not clear, not in good time, not regular to say the least, the review does not let me use negative language, which is fitting for a company who clearly does not care about the best interests of their clients. Who would rather send back and forth emails arguing with clients and third parties than taking accountability for their own lack lustre approach to their practices. Un-professional is a light way of putting my honest feelings about Clowes and Co. Whom I still await a phone call from the owner to speak about my concerns and complaint, it is clear to see why the people beneath her are also rude and argumentative. If you need a conveyancer who will do the job you expect them to do, don't bother.

Lawyer named in this review: Emma Lanza

A representative from Clowes & Co. LLP responded to this review on 18 December, 2024

Thank you for your feedback. We have been in touch with you directly to address your concerns and hope we were able to provide the clarity and resolution you needed. At Clowes and Co., we take all feedback seriously and continuously strive to improve the service we provide. If there is anything further you would like to discuss, please don’t hesitate to reach out.

Was this review helpful? Yes

Reviews collected on

Sam
Sam Added 3 months ago Report to admin
Collected whilst working at Clowes & Co. LLP
March 09, 2025
Collected on
20250309185147

Sam

5

Thank you to Emma Lanza and the whole team for helping me and my partner complete our property purchase, the help and advice was second to none, would highly recommend!

Lawyer named in this review: Emma Lanza

A representative from Clowes & Co. LLP responded to this review on 03 April, 2025

Thanks for your review Sam, it is much appreciated. I wish you all the best in your new home.

Was this review helpful? Yes

About Emma Lanza

I am a Cilex Lawyer and have worked in conveyancing for over 22 years. I have experience of all conveyancing matters with a speciality of new build transactions. Outside of work I enjoy spending time with my family and going to the theatre.

Languages Spoken: English

Contact Emma Lanza

Address

Clowes & Co. LLP

20-22 Leek Road

Stockton Brook

Stoke on Trent

ST9 9NN



Phone 01782444204

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Cilex Lawyer

Clowes & Co. LLP

?-present