Client Relations & Marketing Manager at Gavin Edmondson Solicitors Limited

Ella Knight

Client Relations & Marketing Manager

Ella graduated with a degree in Social Work from Manchester Metroplitan University. She joined GESols as a claims advisor, quickly rising to head up our Client Relations & Marketing Department. Ella is passionate about providing exceptional customer service, striving to resolve issues promptly and maintaining client trust. With a collaborative approach, Ella works closely with various in-house teams to deliver timely solutions, ultimately helping clients navigate legal challenges and to achieve peace of mind.

Victoria Club, John Street, Off Crum Hill, CW9 5ER

She is an experienced Client Relations & Marketing Manager who is able to assist you

Practice Areas

Crime/ Criminal Defence, Consumer, Family Law, Personal Injury, Wills, Trusts & Probate, Professional Negligence, Employment

5.0/5 34 Client Reviews 34
  • Professional Negligence 6%
  • Wills, Trusts & Probate 15%
  • Personal Injury 3%
  • Crime/ Criminal Defence 39%
  • Family Law 27%
  • Consumer 3%
  • Employment 6%
34 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    33
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Natalie
Verified Natalie Added 1 week ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 23, 2025 20250723120718

Friendly

5

Friendly, very knowledgeable & efficient.
Would definitely recommend.

Lawyer named in this review: Ella Knight

A representative from Gavin Edmondson Solicitors Limited responded to this review on 23 July, 2025

Thank you for taking time to leave a review. We are really pleased to hear that we were very knowledgeable & efficient during the service you received whilst dealing with your family law case & that you will definitely be recommending us in the future.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 week ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 23, 2025 20250723115526

Walk in for advice

4

Thank you for the free consultation I received. Very professional, understanding & sympathetic. Gavin was extremely honest & I respected this. I would highly recommend this company for anyone needing a solicitor.

Lawyer named in this review: Ella Knight

A representative from Gavin Edmondson Solicitors Limited responded to this review on 23 July, 2025

Thank you for your review. It's great to hear that you found us understanding & sympathetic to your needs & also that you found Gavin Edmondson very honest whilst dealing with your criminal law case which is always so important.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 week ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 23, 2025 20250723111356

Walk in for advice.

5

Upon walking into GESols, extremely anxious & nervous, I was warmly welcomed in an extremely professional manner & led to a private room & well looked after. I was told that someone would be with me very soon. They were & I can't thank Gavin & Ella enough for giving me the time to ask my questions. I was treated with total respect & dignity. Gavin explained everything to me. There was a lot to take in.
I thank them both for their understanding. I would highly recommend this solicitors.

Lawyer named in this review: Ella Knight

A representative from Gavin Edmondson Solicitors Limited responded to this review on 30 July, 2025

Thank you for your kind words. Navigating family law matters can be incredibly emotional, & we're glad Gavin & Ella could provide the time, clarity & reassurance you needed. We are always here if you need further support.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 3 weeks ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 11, 2025 20250711110200

Happy

5

Very happy with the initial advice I received.

Lawyer named in this review: Ella Knight

Was this review helpful? Yes

John Slater
Verified John Slater Added 3 weeks ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 10, 2025 20250710153240

Polite and Friendly Service

5

The service I received over the phone was great. Polite, friendly and straight to the point. Will use again.

Lawyer named in this review: Ella Knight

Was this review helpful? Yes

Jessica T
Verified Jessica T Added 4 weeks ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 03, 2025 20250703163528

Really informative

5

Helped me so much. Really informative & great free telephone consultation.

Lawyer named in this review: Ella Knight

Was this review helpful? Yes

Mr B
Verified Mr B Added 4 weeks ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 03, 2025 20250703144223

Straight to the point

5

Gavin gave a very refreshing approach to our meeting & got straight to the point. He was very friendly & down to earth.
I would recommend!

Lawyer named in this review: Ella Knight

Was this review helpful? Yes

Anthony J
Verified Anthony J Added 4 weeks ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 03, 2025 20250703140404

Exceptional service.

5

I am very happy with the service I received from Gavin Edmondson's. Gavin was exceptional & great value for money.
I have already recommended them to others.
I have a couple more issues & will definitely be using Gavin Edmondson's.

Lawyer named in this review: Ella Knight

Was this review helpful? Yes

Kate B
Verified Kate B Added 4 weeks ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 03, 2025 20250703113107

Quick & efficient service

5

Professional & friendly service.

Lawyer named in this review: Ella Knight

Was this review helpful? Yes

Kate B
Verified Kate B Added 4 weeks ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
July 03, 2025 20250703113107

Quick & efficient service

5

Professional & friendly service.

Lawyer named in this review: Ella Knight

Was this review helpful? Yes

Reviews collected on

Peter
Peter Added 7 months ago Report to admin
Collected whilst working at Gavin Edmondson Solicitors Limited
January 03, 2025
Collected on
20250103132820

Peter

5

Very helpful Company who appreciate their clients by waiving fees for minor will ammendments for returning clients. Always had a friendly welcome (including my dog) and the service was very efficient

Lawyer named in this review: Ella Knight

Was this review helpful? Yes

About Ella Knight

Ella graduated with a degree in Social Work from Manchester Metroplitan University. She joined GESols as a claims advisor, quickly rising to head up our Client Relations & Marketing Department. Ella is passionate about providing exceptional customer service, striving to resolve issues promptly and maintaining client trust. With a collaborative approach, Ella works closely with various in-house teams to deliver timely solutions, ultimately helping clients navigate legal challenges and to achieve peace of mind.

Languages Spoken: English

Contact Ella Knight

Address

Gavin Edmondson Solicitors Limited

Victoria Club

John Street

Off Crum Hill

CW9 5ER



Phone 01606 811700

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

New Client Advisor

Gavin Edmondson Solicitors Limited

?-present