Chartered Legal Executive at Bates Wells & Braithwaite

Hannah Mitchell

Chartered Legal Executive

Hannah joined Bates Wells & Braithwaite Ipswich in March 2018 as a member of the firm’s Personal Injury team. She specialises in claims following accidents at work, accidents in other public places, and road traffic accidents.

29 Lower Brook Street, IP4 1AQ

Licensed for 2 years

Practice Areas

Personal Injury, Clinical Negligence

4.9/5 57 Client Reviews 57
  • Personal Injury 98%
  • Clinical Negligence 2%
57 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    54
  • Very Good
    3
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
Helen Seery
Verified Helen Seery Added 3 weeks ago Report to admin
Collected whilst working at Bates Wells & Braithwaite
July 06, 2025 20250706213700

Injury claim at work

5

My whole experience with Hannah Mitchell from beginning to end was suburb. Any worries or what to expect was always answered in a very professional and kind way. It took some years due to waiting times seeing professional at the hospitals a waiting for reports. Miss Michelle always kept me informed. Miss Michelle was very knowledgeable and informed me of every step of the way. My emails were always answered promptly. My claim was very successful and I am more than happy with the out come.

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 09 July, 2025

Dear Helen, Thank you for your wonderful feedback. We're so pleased to hear that Hannah provided you with professional, kind, and knowledgeable support throughout your case. It's great to know you felt well-informed and supported at every stage. Best regards, Bates Wells & Braithwaite

Was this review helpful? Yes

Mr.Charles.Atkinson
Verified Mr.Charles.Atkinson Added 4 weeks ago Report to admin
Collected whilst working at Bates Wells & Braithwaite
July 04, 2025 20250704190213

Injury claim

5

Very satisfactory from start to finish with Hannah Mitchell, A good outcome, Explained everything and very helpful every step of the way, Kept me informed at every step of the case , She was very helpful in assisting me with any problems arising. Very reassuring In this injury case As I was Under pressure and very stressed out with this most of the time due to my mental health as well . She told me never to hesitate to phone her if I needed any assistance or advice in this matter , all it takes me to say is thank u very much for all your hard work And assistance and all the team that help you along the way as well if any I would go as far as to say she’s Wonder Woman ❤️😆👍

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 07 July, 2025

Dear Charles, Thank you so much for your heartfelt feedback. We're truly glad that Hannah and the team could support you through such a stressful time and provide reassurance every step of the way. Your kind words mean a lot, and we’ll be sure to share your thanks with Hannah and everyone involved. Wishing you all the best moving forward. Best regards, Bates Wells & Braithwaite

Was this review helpful? Yes

Rosemary freeman
Verified Rosemary freeman Added 4 months ago Report to admin
Collected whilst working at Bates Wells & Braithwaite
March 13, 2025 20250313173940

Accident

5

I have been using this solicitor for nearly 4years, and have had excellent service from the beginning to the end, if I wasn’t sure of anything it was never to much trouble for Hannah to speak to me and talk me through it, if I ever needed to use a solicitor again I would definitely give them a call, I’m so glad I got Hannah as my solicitor.

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 17 March, 2025

Thank you for your kind words, Rosemary. We're so glad to hear that Hannah has been able to assist you over the years. We truly appreciate your trust and would be happy to help again in the future.

Was this review helpful? Yes

Charlie Benstead
Verified Charlie Benstead Added 4 months ago Report to admin
Collected whilst working at Bates Wells & Braithwaite
March 12, 2025 20250312083403

Outstanding Service – Highly Recommend!

5

I had the pleasure of working with Hannah Mitchell and I couldn’t be more impressed. From the very first consultation, it was clear that they are highly knowledgeable and experienced. They took the time to explain the legal process in simple terms, ensuring I understood every step along the way.

What really stood out to me was their professionalism and attention to detail. They were always prompt in responding to my queries and kept me updated throughout the entire process. I felt confident and reassured knowing that my case was in such capable hands.

Additionally, Hannah was incredibly empathetic and made me feel comfortable during a stressful time. They handled everything efficiently, and the outcome of my case was exactly what I had hoped for.

If you’re looking for a solicitor who is not only skilled but also genuinely cares about their clients, I highly recommend Hannah. They made a potentially daunting process much more manageable, and I’m truly grateful for their hard work and dedication.

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 14 March, 2025

Thank you for your fantastic review, Charlie! We're thrilled to hear that Hannah's expertise, professionalism, and care made such a positive impact on your experience. Your recommendation means a lot to us, and we're so happy we could provide the support you needed. If you ever need assistance in the future, don't hesitate to reach out!

Was this review helpful? Yes

John Bracken
Verified John Bracken Added 5 months ago Report to admin
Collected whilst working at Bates Wells & Braithwaite
March 05, 2025 20250305121922

Injury at Work Compensation Claim.

5

I would like to express my gratitude for the professional manner in which my claim for compensation for injury, incurred at my place of work, has been handled.
The result of which is entirely positive, directly as a result of the diligence and active pursuit of my claim by, Hannah, my legal representative.
My thanks for the considerble effort made on my behalf in a difficult issue.

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 07 March, 2025

Thank you for your thoughtful feedback, John! We’re so glad to hear that Hannah’s diligence and dedication made a positive difference in the outcome of your injury claim. It’s our goal to provide the best support during challenging times, and we truly appreciate your recognition of the effort put into your case.

Was this review helpful? Yes

Lorraine Clack
Verified Lorraine Clack Added 5 months ago 1 found this helpful Report to admin
Collected whilst working at Bates Wells & Braithwaite
February 04, 2025 20250204205851

Accident compensation

5

The information given to the solicitor was followed professionally through out the whole process

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 07 February, 2025

Thank you for your feedback, Lorraine. We're glad to hear that the process was handled professionally and to your satisfaction by Hannah.

Was this review helpful? Yes

Kelly
Verified Kelly Added 6 months ago Report to admin
Collected whilst working at Bates Wells & Braithwaite
January 13, 2025 20250113172211

Very helpful, very clear on information needed

5

Hannah was very polite and clear with everything, listened and helped me with understanding the situation always giving me options but recommending the best option she thought I deserved

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 16 January, 2025

Thank you for your kind words, Kelly. We're thrilled to hear Hannah provided clear guidance and support, always keeping your best interests in mind.

Was this review helpful? Yes

Jodi Millsop
Verified Jodi Millsop Added 7 months ago Report to admin
Collected whilst working at Bates Wells & Braithwaite
December 06, 2024 20241206122955

Excellent service

5

Great experience throughout.
Kept up to date every step of the way.
Professional and friendly .

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 09 December, 2024

Thank you for your wonderful feedback Jodi! We are glad to hear you had a great experience and that Hannah provided a professional and friendly service. We appreciate your support!

Was this review helpful? Yes

Jenni Hare
Verified Jenni Hare Added 8 months ago Report to admin
Collected whilst working at Bates Wells & Braithwaite
December 04, 2024 20241204171131

Excellent and smooth through the whole case

5

Unfortunately I had an accident at work earlier this year and needed to use their services , everything was smooth sailing even with all my questions . Thank you to Hannah for all your help with everything, would definitely recommend

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 09 December, 2024

Hi Jenni. Thank you for your feedback! We're so glad to hear that your experience was smooth, even with all your questions. Hannah will be pleased to know her help made a difference. We truly appreciate your recommendation and are happy we could assist you during this time!

Was this review helpful? Yes

Magdalena
Verified Magdalena Added 8 months ago Report to admin
Collected whilst working at Bates Wells & Braithwaite
November 27, 2024 20241127111418

Great experience

5

Although the process was lengthy, communication was very regular and detailed. Whenever I had questions, they were answered and overall my experience was great. Very professional, knowledgeable and amazing help.

Lawyer named in this review: Hannah Mitchell

A representative from Bates Wells & Braithwaite responded to this review on 29 November, 2024

Thank you for your kind feedback, Magdalena. We're glad Hannah's communication and support made your experience a positive one. It was a pleasure assisting you throughout the process.

Was this review helpful? Yes

About Hannah Mitchell

Hannah joined Bates Wells & Braithwaite Ipswich in March 2018 as a member of the firm’s Personal Injury team. She specialises in claims following accidents at work, accidents in other public places, and road traffic accidents.

Languages Spoken: English

Contact Hannah Mitchell

Address

Bates Wells & Braithwaite

29 Lower Brook Street

IP4 1AQ



Phone 01473 219282

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Chartered Legal Executive

Bates Wells & Braithwaite

?-present