Solicitor at Clarkson Wright & Jakes Ltd

Faye Shortall

Solicitor - Senior Lawyer

SRA ID: 529325

Following her Law Degree, Faye went on to complete the Legal Practice Course at the College of Law in Bloomsbury. Faye then joined a Kent law firm in 2014 as a paralegal before commencing her Training Contract in 2016 and qualifying in 2018. Faye works as a solicitor in the Employment Department and provides specialist advice and guidance to both employers and employees in the following areas; drafting, reviewing and negotiating settlement agreements and severance packages; managing day-to-day employment issues such as disciplinary, ill-health, capability, redundancy and grievance procedures; advising on dismissal, discrimination and whistleblowing claims including representation in proceedings in the Employment Tribunal; advising on changes to terms and conditions of employment and breach of contract disputes; advising on post-termination restrictions; and drafting, reviewing and advising on employment contracts, consultancy agreements, company policies and procedures. Described as sympathetic and understanding, client service is of utmost importance to Faye and she strives to deal with client issues promptly in an effort to alleviate the concerns that her clients have during what can be a difficult time for them. When dealing with both contentious and non-contentious work, attention to detail is key and Faye is always thorough in the advice that she provides whilst ensuring that it is concise and easy to understand. Faye understands the importance of getting to know her clients to be able to understand their business’ needs. She has developed excellent relationships with her commercial clients who know they can trust her advice when dealing with an employment related matter or dispute.

Valiant House, 12 Knoll Rise, Orpington, Kent, BR6 0PG

Licensed for 6 years

Practice Areas

Employment

5.0/5 36 Client Reviews 36
  • Employment 100%
36 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    35
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Stuart
Stuart Added 1 week ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
May 26, 2025 20250526070226

Employment

5

Professional, efficient and proactive service.

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 29 May, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Stuart
Stuart Added 1 week ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
May 26, 2025 20250526065845

Excellent, professional service

5

Faye, and the CWJ team, were very professional and efficient with communication. They guided me slowly through the paperwork and explained things clearly as we went along.

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 29 May, 2025

Thank you for your review. We appreciate the positive feedback you have given Faye and the CWJ team and look forward to working with you in the future.

Was this review helpful? Yes

Anonymous
Anonymous Added 1 month ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
April 30, 2025 20250430202421

Employment

5

Exemplary service received. Faye carefully explained the legal details and implications in a very professional and courteous manner. I never felt rushed and had plenty of time to digest and provide comment back on issues discussed. Thoroughly recommended.

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 22 May, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Reuben
Reuben Added 3 months ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
February 20, 2025 20250220151027

Fantastic Faye!

5

Excellent service! If you ever need and expert look no further than fantastic Faye! Highly recommend! Amazing!

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 07 March, 2025

Thank you for your review. We appreciate the positive feedback you have given Faye. We look forward to working with you in the future.

Was this review helpful? Yes

John
John Added 6 months ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
November 22, 2024 20241122155645

Excellent support from CW&J

5

Faye Shortall was supportive, compassionate and professional throughout. She was considerate and transparent about options, costs, risks and benefits. I couldn’t have asked more.

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 29 November, 2024

Thank you for your positive feedback on Faye, we appreciate the time you have taken to leave this. We look forward to working with you in the future.

Was this review helpful? Yes

James
James Added 10 months ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
July 29, 2024 20240729150418

Made all the difference when I had nowhere else to turn

5

Faye consistently demonstrated great knowledge around all things employment law and her professionalism and directness resulted in my employer finally taking my grievances seriously. Without Faye I am certain that I would not have got the great outcome to my case that I did. I would absolutely recommend Faye to anyone that is in need of a lawyer who can show empathy to your case while fighting your corner successfully

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 29 July, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

lynne
lynne Added 10 months ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
July 22, 2024 20240722213425

Redundancy Payment

5

By using CWJ I was able to get my full redundancy payment after my employers were persuaded to take into account my previous continuous service under the RMO.

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 29 July, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

RS
Verified RS Added 1 year ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
May 01, 2024 20240501092328

Great and efficient service

5

Thanks to Faye’s guidance and expertise, I was able to navigate through Employee Settlement Agreement with confidence and peace of mind. The service was quick and efficient, the communication was great. Faye is very approachable and compassionate and I cannot recommend her highly enough.

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 01 May, 2024

Thank you very much for taking the time to leave this feedback. We're pleased that Faye could assist you.

Was this review helpful? Yes

Angel C
Verified Angel C Added 1 year ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
April 30, 2024 20240430150158

Redundancy settlement agreement

5

I had no idea of the redundancy process and was quite overwhelmed but Faye was clear and ensured I fully understood my options and the details of the settlement contract I was signing. She was sympathetic to my situation, providing the support I required. Everyone at CWJ in contact with me regarding this matter was kind and approachable. Thanks so much for your help.

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 01 May, 2024

Thank you very much for taking the time to leave this feedback. We're pleased that Faye could assist you.

Was this review helpful? Yes

Anonymous
Anonymous Added 1 year ago Report to admin
Collected whilst working at Clarkson Wright & Jakes Ltd
January 19, 2024 20240119190439

Employment

4

Faye was patient, positive and very supportive.

Lawyer named in this review: Faye Shortall

A representative from Clarkson Wright & Jakes Ltd responded to this review on 24 January, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Reviews collected on

Sam
Sam Added 3 years ago Report to admin
Collected whilst working at Thackray Williams LLP
October 23, 2021
Collected on
20211023142930

Sam

5

The calm, rational explanations and solid professional legal advice provided by my solicitor, Faye Shortall, made a big difference to me at what was a very difficult time in my life.

If you are having difficulties and are struggling to come to a satisfactory resolution in a civil fashion, I cannot recommend Faye Shortall and Thrackray Williams Bromley enough.

Lawyer named in this review: Faye Shortall

A representative from Thackray Williams LLP responded to this review on 15 July, 2021

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Chung
Chung Added 3 years ago Report to admin
Collected whilst working at Thackray Williams LLP
June 12, 2021
Collected on
20210612214910

Chung

5

Fantastic work from Faye Shortall. Really appreciated her services and advice when navigating an employment issue. Incredibly responsive and supportive. We got a great result under a tight schedule.

Lawyer named in this review: Faye Shortall

Was this review helpful? Yes

Christabel
Christabel Added 4 years ago Report to admin
Collected whilst working at Thackray Williams LLP
May 06, 2021
Collected on
20210506222107

Christabel

5

Highly recommend! Faye was professional, supportive and outcome focused throughout. Great service!

Lawyer named in this review: Faye Shortall

A representative from Thackray Williams LLP responded to this review on 07 May, 2021

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Reviews collected on

Sammy Fryer
Sammy Fryer Added 4 years ago Report to admin
Collected whilst working at Thackray Williams LLP
July 02, 2020 20200702184505

Sammy Fryer

5

Faye Shorthall was fantastic. I would highly recommend her services for anything employment related. She was so knowledge and helpful. She was patient and understanding and was always able to suggest more than one route forward. An absolute asset to the Thackray Williams team.

Lawyer named in this review: Faye Shortall

Was this review helpful? Yes

About Faye Shortall

Following her Law Degree, Faye went on to complete the Legal Practice Course at the College of Law in Bloomsbury. Faye then joined a Kent law firm in 2014 as a paralegal before commencing her Training Contract in 2016 and qualifying in 2018. Faye works as a solicitor in the Employment Department and provides specialist advice and guidance to both employers and employees in the following areas; drafting, reviewing and negotiating settlement agreements and severance packages; managing day-to-day employment issues such as disciplinary, ill-health, capability, redundancy and grievance procedures; advising on dismissal, discrimination and whistleblowing claims including representation in proceedings in the Employment Tribunal; advising on changes to terms and conditions of employment and breach of contract disputes; advising on post-termination restrictions; and drafting, reviewing and advising on employment contracts, consultancy agreements, company policies and procedures. Described as sympathetic and understanding, client service is of utmost importance to Faye and she strives to deal with client issues promptly in an effort to alleviate the concerns that her clients have during what can be a difficult time for them. When dealing with both contentious and non-contentious work, attention to detail is key and Faye is always thorough in the advice that she provides whilst ensuring that it is concise and easy to understand. Faye understands the importance of getting to know her clients to be able to understand their business’ needs. She has developed excellent relationships with her commercial clients who know they can trust her advice when dealing with an employment related matter or dispute.

Languages Spoken: English

Contact Faye Shortall

Address

Clarkson Wright & Jakes Ltd

Valiant House

12 Knoll Rise

Orpington

Kent

BR6 0PG



Phone 01689 887887

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

03/09/18

01/05/25

We found no instances of professional misconduct for this solicitor