Ryan
We were certainly a trying customer at times but HCR (TC) has been great. We’ve tried to purchase three properties and have sold one also within the last year and I can’t fault them!
Thanks for your review, Ryan. We are happy to hear about your success within the last year. We appreciate the feedback you have given us and look forward to working with you in the future!
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Property sale & purchase
We were recommended to Tracey Crolla at HCR Law. From our first meeting we were assured that we had a competent and professional person to work with. Our house sale was straight forward without any real complications ,however our purchase was not. We were purchasing a grade 2 leasehold property ,the lease was ambiguous ,the managing agents weren't forthcoming with information ,Throughout the process Tracey was factual ,calm and informative in advising of our options and consequences ,she was on our side and we could feel this, we were grateful for her knowledge ,expertise and advise .The process was stressful and complicated ,but we managed to cross the line thanks to Tracey and her team.
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 24 June, 2025
We're delighted to hear that Tracey and the team were able to assist you with your house sale and purchase, Nicholas. We will be sure to pass on your positive feedback regarding their expertise and calm manner throughout the process and look forward to working with you on any future transactions.
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House Sale
My experience with TRACEY CROLLA and her team at HCR LAW in Ross on Wye has been a truly trouble free experience. Tracey is a very professional and knowledgeable solicitor combined with a caring approach and always available by email or telephone. I can honestly say that their service is exceptional and their fees are very competitively priced. Thankyou. I have also dealt with HARRIET BLACK and her team within this Company HCR LAW Ross On Wye, and again Harriet and her team are exceptional and dealt with me in a very professional manner , prompt and always available to speak to for advice.
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 17 June, 2025
Thank you for your review, Debbie. We're pleased Tracey and the team were able to assist with the sale of your house. We will pass on your feedback to the team regarding their caring approach and responsiveness and look forward to working with you in the future.
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Very good service
Helpful, professional and correct service
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 06 May, 2025
We're delighted to hear that Tracey and the team were able to assist you. We will be sure to pass on your positive feedback regarding their professionalism and helpfulness and look forward to working with you on any future transactions.
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Great service from HCR Law
Selling and buying made easy with Tracey Crolla and her team at HCR Law in Ross on Wye. Throughout the whole process Tracey and her team were very supportive and completed our sale and purchase in what must certainly be record time.
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 03 April, 2025
We're delighted to hear that Tracey and the team were able to assist with the sale and purchase of your property, David. We will be sure to pass on your positive feedback regarding their efficiency and support throughout and look forward to working with you on any future transactions.
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Don't know what you mean by " title of review " !!! FLAT SELLING ??
I was exceptionally pleased with the way Tracey Crolla and Olivia worked for me in the selling of mum's flat in Carlisle. They were both very , very professional , thorough and helpful in all that they did. It was also beneficial to me to meet them face to face and talk things through. Nothing seemed too much for them and I was very satisfied with their efforts. Thank you to both.
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 18 March, 2025
Thank you for taking the time to leave us this review, David. We're delighted to hear that Tracey, Olivia and the team were able to assist with the sale of your mother's flat. We will pass on your feedback regarding their communication and professionalism throughout and look forward to working with you on any future transactions.
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Great Service
In spite of some challenges Tracey Crolla worked really my sale and purchase. It was good to know she was there with advice and support.
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 16 January, 2025
We're delighted to hear that Tracey and the team were able to assist you with your sale and purchase, Elizabeth. We will be sure to pass on your positive feedback regarding their support and look forward to working with you on any future transactions.
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A first rate professional service.
Tracey Crolla has acted for me in two recent property sales. She has been at all times attentive, courteous, and on top of her brief. Every enquiry has been dealt with quickly I would certainly ask her again in any future transaction.
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 09 September, 2024
We're delighted to hear that Tracey and the team were able to assist you with the sale of two of your properties, Peter. We will be sure to pass on your positive feedback regarding their efficiency and attentiveness. Thank you for taking the time to leave us this review and we look forward to working with you on any future transactions.
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Conveyancing
Tracey was professional , friendly and efficient, she kept me fully informed during the sale of my home.
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 23 May, 2024
Thank you for your review, Heather. We greatly appreciate the positive feedback regarding your experience selling a home. We will be sure to pass on your comments about Tracey and the team's communication and professionalism and look forward to working with you in the future.
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Sale of house
Tracey Crolla at HCR acted on our behalf recently for the sale of our house. We found Tracey to be extremely helpful, efficient and responsive and we’re delighted that she was able to complete the sale of our home within an 8-9 week period. We could not have asked for a better service!
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 01 February, 2024
Thank you for your review, Gordon. We appreciate the positive feedback you have given us which we will pass on to Tracey and the team and we look forward to working with you in the future.
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Not a bad word to say.
Tracey Crolla has been outstanding all the way through.
We have tried to be three houses in the past year and Tracey has helped us through it all, I can’t imagine how much harder it would have been without her reliability.
Lawyer named in this review: Tracey Crolla
A representative from HCR Legal LLP responded to this review on 01 February, 2024
We're really pleased Tracey was able to help you, Ryan and that you were satisifed with the service you received. Thank you for taking the time to leave a review which we will pass on to Tracey and the team. We look forward to working with you in the future.
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