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HCR Law

01989 562377
4.9/5
411 Client Reviews Leave a review

We understand that we are part of key moments in your life, whether these are connected to a company acquisition or sale, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home. As an award winning Top 60 UK law firm we provide the full range of services that you would expect to organisations, business leaders and individuals. Our sector experts provide specialist advice nationally and are leaders in their field, recognised with industry award nominations and for their contributions to national conferences. Read more...

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HCR Law
HCR Law
HCR Law

Accreditations

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

HCR Law
have 9 other locations

Aquis House
Reading
RG1 1PL

Lancaster House
Northampton
NN1 5GE

Ellenborough House
Cheltenham
GL50 1YD

Thorpe House
Hereford
HR4 9AR

50-60 Station Road
Cambridge
CB1 2JH

Cornerblock
Birmingham
B3 2DX

62 Cornhill
London
EC3V 3NH

5 Deansway
Worcester
WR1 2JG

Suite 4a
Cardiff
CF10 1DY

Aquis House
Reading
RG1 1PL

Lancaster House
Northampton
NN1 5GE

Ellenborough House
Cheltenham
GL50 1YD

Thorpe House
Hereford
HR4 9AR

50-60 Station Road
Cambridge
CB1 2JH

Cornerblock
Birmingham
B3 2DX

62 Cornhill
London
EC3V 3NH

5 Deansway
Worcester
WR1 2JG

Suite 4a
Cardiff
CF10 1DY

Request a callback Send an email Book an appointment Visit website

Available lawyers at HCR Law

Laura Upshall

5.0 out of 5
(73)
Partner (non-solicitor)

Carla Sanders

5.0 out of 5
(34)
Licensed Conveyancer

John Banky

5.0 out of 5
(23)
Solicitor

Emma McCarthy

5.0 out of 5
(12)
Solicitor

Tracey Crolla

5.0 out of 5
(12)
Associate (CLC)

Alice Gathern

5.0 out of 5
(10)
Solicitor

Kathryn Grant

5.0 out of 5
(8)
Solicitor

Gwenllian Sian Reeves

5.0 out of 5
(6)
Solicitor

Sarah Loveridge

5.0 out of 5
(4)
Solicitor

Nayna Mahon

5.0 out of 5
(3)
Chartered Legal Executive

Samantha Houlden

5.0 out of 5
(2)
Solicitor

Sally Robinson

5.0 out of 5
(1)
Solicitor

Christopher Finch

0.0 out of 5
(0)
Solicitor

Rebecca Welton

0.0 out of 5
(0)
Solicitor

Rosa Manzur

0.0 out of 5
(0)
Legal Advisor

How HCR Law Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of HCR Law on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HCR Law. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 6%
Overpriced 13%
About Right 80%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HCR Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how HCR Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HCR Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how HCR Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that HCR Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 2
293rd / 4507
Company & Commercial
1st / 3
277th / 4288
Housing & Property
1st / 2
107th / 4212
Family Law
1st / 2
342nd / 3816
Wills, Trusts & Probate
1st / 3
375th / 3466
Commercial Property
1st / 3
369th / 3276
Employment
1st / 2
358th / 3058
Regulations
1st / 3
137th / 2506
Personal Injury
1st / 2
274th / 2342
Crime/ Criminal Defence
1st / 2
185th / 2084
Immigration
1st / 2
157th / 1990
Money & Tax
1st / 3
191st / 1831
Professional Negligence
1st / 2
142nd / 1177
IT & Intellectual Property
1st / 2
105th / 1037
Dispute Resolution
1st / 2
181st / 1031
Clinical Negligence
1st / 1
163rd / 938
Human rights
1st / 1
42nd / 740
Notary
1st / 2
71st / 710
Banking
1st / 2
52nd / 692
Agriculture
1st / 3
161st / 612
Construction
1st / 2
92nd / 579
Charities
1st / 2
78th / 560
Energy & Transport
1st / 2
42nd / 510
Education
1st / 1
45th / 266

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    395

  • Very Good

    7

  • Average

    1

  • Poor

    1

  • Awful

    7

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Nicholas Holmes-Smith
Housing & Property

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Matter Type:

Purchase and Sale

Nicholas Holmes-Smith

June 24, 2025

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Collected on:

Property sale & purchase

We were recommended to Tracey Crolla at HCR Law. From our first meeting we were assured that we had a competent and professional person to work with. Our house sale was straight forward without any real complications ,however our purchase was not. We were purchasing a grade 2 leasehold property ,the lease was ambiguous ,the managing agents weren't forthcoming with information ,Throughout the process Tracey was factual ,calm and informative in advising of our options and consequences ,she was on our side and we could feel this, we were grateful for her knowledge ,expertise and advise .The process was stressful and complicated ,but we managed to cross the line thanks to Tracey and her team.

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Debbie Chirnside
Housing & Property

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Matter Type:

Residential Conveyancing

Debbie Chirnside

June 17, 2025

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Collected on:

House Sale

My experience with TRACEY CROLLA and her team at HCR LAW in Ross on Wye has been a truly trouble free experience. Tracey is a very professional and knowledgeable solicitor combined with a caring approach and always available by email or telephone. I can honestly say that their service is exceptional and their fees are very competitively priced. Thankyou. I have also dealt with HARRIET BLACK and her team within this Company HCR LAW Ross On Wye, and again Harriet and her team are exceptional and dealt with me in a very professional manner , prompt and always available to speak to for advice.

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PT

Verified review

This review has been left by a verified client who used HCR Legal LLP.

PT

May 01, 2025

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Collected on:

Very good service

Helpful, professional and correct service

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David Morgan
Housing & Property

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Matter Type:

Residential Conveyancing

David Morgan

April 03, 2025

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Collected on:

Great service from HCR Law

Selling and buying made easy with Tracey Crolla and her team at HCR Law in Ross on Wye. Throughout the whole process Tracey and her team were very supportive and completed our sale and purchase in what must certainly be record time.

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David Elvidge
Housing & Property

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Matter Type:

Residential Conveyancing

David Elvidge

March 17, 2025

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Collected on:

Don't know what you mean by " title of review " !!! FLAT SELLING ??

I was exceptionally pleased with the way Tracey Crolla and Olivia worked for me in the selling of mum's flat in Carlisle. They were both very , very professional , thorough and helpful in all that they did. It was also beneficial to me to meet them face to face and talk things through. Nothing seemed too much for them and I was very satisfied with their efforts. Thank you to both.

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Elizabeth Heaton
Housing & Property

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Matter Type:

Purchase and Sale

Elizabeth Heaton

January 16, 2025

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Collected on:

Great Service

In spite of some challenges Tracey Crolla worked really my sale and purchase. It was good to know she was there with advice and support.

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Jenny

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Jenny

January 08, 2025

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Collected on:

Fantastic support from start to finish

The support I received from HCRLaw has been invaluable. I was kept up to date regularly with how things were progressing, and the options were explained to me throughout so I felt in control of the process. I was treated with compassion and empathy and my personal context was understood and taken into account.

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Elizabeth Heaton
Housing & Property

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Matter Type:

New home purchases and sales

Elizabeth Heaton

January 07, 2025

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Collected on:

Great service

Tracey worked very hard under difficult circumstances especially on my purchase. I was kept informed on the progress regularly.

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Katie CK

Katie CK

December 12, 2024

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Collected on:

Brilliant Service

Thank you for the brief but very informative phone call. you have been the most helpful law firm out of quite a few i have contacted. highly recommended.

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Peter Hines
Housing & Property

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Matter Type:

Purchase and Sale

Peter Hines

September 09, 2024

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Collected on:

A first rate professional service.

Tracey Crolla has acted for me in two recent property sales. She has been at all times attentive, courteous, and on top of her brief. Every enquiry has been dealt with quickly I would certainly ask her again in any future transaction.

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Reviews collected from

Pamela
Wills, Trusts & Probate

Matter Type:

Wills

Pamela

April 05, 2025

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Collected on:

Pamela

We took in our wills (no appointment made) for safe keeping, though the practice was very busy, the very next day we received a letter confirming receipt - amazing service.

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Danny

Danny

March 25, 2024

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Collected on:

Danny

really helpful people i needed a witness signature for doc which they happily did. very straight forward, lost star cos i couldn't find way in arbitrary i know but ... restored due to feeling guilty.

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Ryan
Housing & Property

Matter Type:

Purchase and Sale

Ryan

February 09, 2024

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Collected on:

Ryan

We were certainly a trying customer at times but HCR (TC) has been great. We’ve tried to purchase three properties and have sold one also within the last year and I can’t fault them!

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michelle

michelle

June 16, 2022

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Collected on:

michelle

Very helpful

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Rodolfo

Rodolfo

August 01, 2021

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Collected on:

Rodolfo

Very highly recommend,personally had very good service from the law firm

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HCR Law are accredited by

accreditation
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accreditation
accreditation
accreditation
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accreditation

About this branch

Description

Although we work hard for our clients, our work in the community comes from the passion we have for making a difference. In addition to the charities supported by our own charitable foundation, our employees regularly raise money for projects and charities in the communities where they live and work. With more than 800 people across 10 locations, the impact of this care and energy is tangible.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Pre-publication advice
    • Travel rights
  • Crime/ Criminal Defence
    • Business Crime
    • Fraud
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
    • Judicial review
  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Asylum applications and appeals
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Professional trustees
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Energy
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing
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