01989 562377
We understand that we are part of key moments in your life, whether these are connected to a company acquisition or sale, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home. As an award winning Top 60 UK law firm we provide the full range of services that you would expect to organisations, business leaders and individuals. Our sector experts provide specialist advice nationally and are leaders in their field, recognised with industry award nominations and for their contributions to national conferences. Read more...
HCR Law
have 9 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of HCR Law on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HCR Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used HCR Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how HCR Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used HCR Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how HCR Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that HCR Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used HCR Legal LLP.
PT
Collected on:
Helpful, professional and correct service
A representative from HCR Law responded to this review on 06 May, 2025:
We're delighted to hear that Tracey and the team were able to assist you. We will be sure to pass on your positive feedback regarding their professionalism and helpfulness and look forward to working with you on any future transactions.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Matter Type:
Residential Conveyancing
David Morgan
Collected on:
Selling and buying made easy with Tracey Crolla and her team at HCR Law in Ross on Wye. Throughout the whole process Tracey and her team were very supportive and completed our sale and purchase in what must certainly be record time.
A representative from HCR Law responded to this review on 03 April, 2025:
We're delighted to hear that Tracey and the team were able to assist with the sale and purchase of your property, David. We will be sure to pass on your positive feedback regarding their efficiency and support throughout and look forward to working with you on any future transactions.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Matter Type:
Residential Conveyancing
David Elvidge
Collected on:
I was exceptionally pleased with the way Tracey Crolla and Olivia worked for me in the selling of mum's flat in Carlisle. They were both very , very professional , thorough and helpful in all that they did. It was also beneficial to me to meet them face to face and talk things through. Nothing seemed too much for them and I was very satisfied with their efforts. Thank you to both.
A representative from HCR Law responded to this review on 18 March, 2025:
Thank you for taking the time to leave us this review, David. We're delighted to hear that Tracey, Olivia and the team were able to assist with the sale of your mother's flat. We will pass on your feedback regarding their communication and professionalism throughout and look forward to working with you on any future transactions.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Matter Type:
Purchase and Sale
Elizabeth Heaton
Collected on:
In spite of some challenges Tracey Crolla worked really my sale and purchase. It was good to know she was there with advice and support.
A representative from HCR Law responded to this review on 16 January, 2025:
We're delighted to hear that Tracey and the team were able to assist you with your sale and purchase, Elizabeth. We will be sure to pass on your positive feedback regarding their support and look forward to working with you on any future transactions.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Jenny
Collected on:
The support I received from HCRLaw has been invaluable. I was kept up to date regularly with how things were progressing, and the options were explained to me throughout so I felt in control of the process. I was treated with compassion and empathy and my personal context was understood and taken into account.
A representative from HCR Law responded to this review on 09 January, 2025:
Thanks for your review, Jenny. We're pleased Victoria and the team were able to assist you. We will pass on your feedback to the team regarding their timely responses and clear communication and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Matter Type:
New home purchases and sales
Elizabeth Heaton
Collected on:
Tracey worked very hard under difficult circumstances especially on my purchase. I was kept informed on the progress regularly.
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Katie CK
Collected on:
Thank you for the brief but very informative phone call. you have been the most helpful law firm out of quite a few i have contacted. highly recommended.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Matter Type:
Purchase and Sale
Peter Hines
Collected on:
Tracey Crolla has acted for me in two recent property sales. She has been at all times attentive, courteous, and on top of her brief. Every enquiry has been dealt with quickly I would certainly ask her again in any future transaction.
A representative from HCR Law responded to this review on 09 September, 2024:
We're delighted to hear that Tracey and the team were able to assist you with the sale of two of your properties, Peter. We will be sure to pass on your positive feedback regarding their efficiency and attentiveness. Thank you for taking the time to leave us this review and we look forward to working with you on any future transactions.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Matter Type:
Residential Conveyancing
Heather
Collected on:
Tracey was professional , friendly and efficient, she kept me fully informed during the sale of my home.
A representative from HCR Law responded to this review on 23 May, 2024:
Thank you for your review, Heather. We greatly appreciate the positive feedback regarding your experience selling a home. We will be sure to pass on your comments about Tracey and the team's communication and professionalism and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used HCR Legal LLP.
Matter Type:
Residential Conveyancing
Gordon Benson
Collected on:
Tracey Crolla at HCR acted on our behalf recently for the sale of our house. We found Tracey to be extremely helpful, efficient and responsive and we’re delighted that she was able to complete the sale of our home within an 8-9 week period. We could not have asked for a better service!
A representative from HCR Law responded to this review on 01 February, 2024:
Thank you for your review, Gordon. We appreciate the positive feedback you have given us which we will pass on to Tracey and the team and we look forward to working with you in the future.
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Matter Type:
Wills
Pamela
Collected on:
We took in our wills (no appointment made) for safe keeping, though the practice was very busy, the very next day we received a letter confirming receipt - amazing service.
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Danny
Collected on:
really helpful people i needed a witness signature for doc which they happily did. very straight forward, lost star cos i couldn't find way in arbitrary i know but ... restored due to feeling guilty.
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Matter Type:
Purchase and Sale
Ryan
Collected on:
We were certainly a trying customer at times but HCR (TC) has been great. We’ve tried to purchase three properties and have sold one also within the last year and I can’t fault them!
A representative from HCR Law responded to this review on 28 March, 2024:
Thanks for your review, Ryan. We are happy to hear about your success within the last year. We appreciate the feedback you have given us and look forward to working with you in the future!
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michelle
Collected on:
Very helpful
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Rodolfo
Collected on:
Very highly recommend,personally had very good service from the law firm
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Although we work hard for our clients, our work in the community comes from the passion we have for making a difference. In addition to the charities supported by our own charitable foundation, our employees regularly raise money for projects and charities in the communities where they live and work. With more than 800 people across 10 locations, the impact of this care and energy is tangible.
