Soumya
Our estate agent recommended Martin Tolhurst, and we were undoubtedly nervous, as we were purchasing our very first property, especially with it being a chained transaction and the SDLT due to increase on 1st April. However, Jessica came to our rescue. She took complete ownership of the conveyancing process for our property purchase.
Jessica is highly skilled in conveyancing, proactive, and always stayed on top of the process. Throughout the four-month process, Jessica patiently answered our numerous questions and provided sound advice whenever we approached her. For example, when we encountered a complex query regarding the property's boundary, Jessica provided a clear and detailed explanation, easing our concerns.
The entire process was handled with utmost care and professionalism. I wholeheartedly recommend Martin Tolhurst to anyone looking for solicitors for conveyancing.
A representative from Martin Tolhurst Partnership LLP responded to this review on 24 March, 2025
Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors. Kind regards, Ilaria Online Team
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Great Solicitor
I was so lucky to have Jessica Bonfield assigned to my case! She did a fantastic job while all the time being so kind and was patient beyond belief! I felt completely supported and we also had a great outcome! I would not hesitate to recommend Jessica Bonfield, an absolute star!
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 17 April, 2025
Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors. Kind regards, Ilaria Online Team
Was this review helpful? Yes
Property sale
Many thanks to Jessica Bonfield for her great efforts with the sale of my property. I did face some difficulties in the process, but Jessica guided me through step by step to get the problems solved. My heartfelt thanks to her help!
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 25 March, 2025
We are delighted that you were pleased with the service we provided on your matter. We hope to act for you again for you in the future. Best Wishes, Ilaria Online Team
Was this review helpful? Yes
Made property purchasing experience smoother
Our estate agent recommended Martin Tolhurst, and we were undoubtedly nervous, as we were purchasing our very first property, especially with it being a chained transaction and the SDLT due to increase on 1st April. However, Jessica came to our rescue. She took complete ownership of the conveyancing process for our property purchase.
Jessica is highly skilled in conveyancing, proactive, and always stayed on top of the process. Throughout the four-month process, Jessica patiently answered our numerous questions and provided sound advice whenever we approached her. For example, when we encountered a complex query regarding the property's boundary, Jessica provided a clear and detailed explanation, easing our concerns.
The entire process was handled with utmost care and professionalism. I wholeheartedly recommend Martin Tolhurst to anyone looking for solicitors for conveyancing
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 24 March, 2025
We are delighted that you were pleased with the service we provided on your matter. We hope to act for you again for you in the future. Best Wishes, Ilaria Online Team
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Thank you!
I really appreciate your professional and competent service, provided in both a friendly and accessible manner.
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 18 March, 2025
Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors. Kind regards, Ilaria Online Team
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Property Sale
I just wanted to take a moment to sincerely thank Jessica for her incredible support and guidance throughout my house sale. Your expertise, patience, and proactive approach made a world of difference during what could have been a stressful process.
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 14 February, 2025
Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors. Kind regards, Ilaria Online Team
Was this review helpful? Yes
Selling my sister's house as P.O.A.
Jessica guided us carefully through the whole process of selling my sister's house. She was friendly courteous, quick to respond to questions and helped to make the whole process less intimidating. I wish her well on her career ahead.
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 04 February, 2025
Thank you for your kind words! We are delighted to hear that you were satisfied with our services. Client satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Kind regards, Ilaria Online Team
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Highly recommended
Was given a professional and quick service by Jessica at all times throughout the process of selling a property.
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 03 February, 2025
We are delighted that you were pleased with the service we provided on your matter. We hope to act for you again for you in the future. Best Wishes, Ilaria Online Team
Was this review helpful? Yes
Wouldn't recommend to first-time buyers
As a first-time buyer it is difficult to understand the buying process and what is expected of you from various contacts. We found it very difficult to understand what was expected form us as very little information was communicated from the solicitors. Some information we were asked to send multiple times and when information was sent we did not receive confirmation of it being received. We had to chase them multiple times for updates and had to call or go in person to try and aid communication. When it came to all the checks being completed we had to reach out to ask how long it would be and would only be told "soon". Then we received very last minute dates from them even when we had repeatedly told them we have to give a months notice on our rental. They were very disorganised and even did not have personal contact information for myself the day we were supposed to exchange which delayed the exchange. The information was requested at 4pm via email, leading to the exchange date being delayed by a day. This was increasingly frustrating for us during this already stressful time. On top of all of this they were extremely expensive! Really would not recommend if you want a fast and easy buying experience.
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 20 January, 2025
Dear Mr Hargreaves, We are sorry to hear you found our service unsatisfactory. If you’d like to share more details or discuss your concerns, please email me at [email protected]. We’d appreciate the opportunity to assist further. Kind regards, Ilaria Online Team
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Outstanding service from Jessica
Jessica Bonfield acted for my wife and I recently for the sale of our b-t-l property.
Jessica provided an outstanding service for us; she was helpful, responsive to queries, knowledgeable and professional. Jessica was always courteous and patient which was particularly helpful given at times the very difficult nature of the purchaser. I have no hesitation in recommending Jessica and would happily engage her services again.
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 23 December, 2024
Thank you for this great review. Your comments will be passed onto the team who assisted you with your matter and are greatly appreciated by everyone here at Martin Tolhurst Solicitors. Kind regards, Ilaria Online Team
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Highly Recommended!
As a first time buyer I was slightly anxious about the process and there was a lot I didn't know. But Jessica was amazing - she kept me informed during the whole process and I could see by the from her work that she was putting my interest first at every stage.
She was also responsive, accessible and generally a pleasure to work with. When she was away the sale was picked up by equally helpful colleagues who ensured the momentum was not lost.
All for what i consider a reasonable price. So I couldn't be more please
Thanks Jessica & Martin Tolhurst!
Lawyer named in this review: Jessica Bonfield
A representative from Martin Tolhurst Partnership LLP responded to this review on 23 December, 2024
We are delighted that you were pleased with the service we provided on your matter. We hope to act for you again for you in the future. Best Wishes, Ilaria Online Team
Was this review helpful? Yes