Client Care Specialist at Scullion LAW
Shaun Wilson
Client Care Specialist
Shaun joined the client care team in July 2022. After graduating with a degree in Public Relations, Shaun has previously worked in multiple positions within the retail sector for over 10 years, bringing a wealth of customer service experience to the team. Going above and beyond to deliver great client care already comes as second nature.
105 Cadzow Street, Hamilton, ML3 6HG
Practice Areas
Driving offences, Crime/ Criminal Defence, Housing & Property, Family Law
- Crime/ Criminal Defence 8%
- Family Law 8%
- Housing & Property 8%
- Driving offences 77%
13 Client Reviews
Overall experience
- Value For Money
- Approachability
About Shaun Wilson
Shaun joined the client care team in July 2022. After graduating with a degree in Public Relations, Shaun has previously worked in multiple positions within the retail sector for over 10 years, bringing a wealth of customer service experience to the team. Going above and beyond to deliver great client care already comes as second nature.
Languages Spoken: English
Contact Shaun Wilson
Resume
WORK EXPERIENCE
Title
Name
Duration
Client Care Specialist
Scullion Law Limited
2022-present
Very helpful
Shaun was very professional and advised me on how to proceed with my case,very quickly made a plan toove ahead ,very impressed with the service
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 05 June, 2025
Thank you for your positive feedback. We’re pleased to hear that Shaun provided professional and prompt advice, quickly developing a plan to move your case forward. Your satisfaction with our service means a lot to us.
Was this review helpful? Yes
Very nice.
I was really nervous but the team couldn’t have been any nicer and helpful. They were upfront and honest. Giving me all the possible options and advised me on the best route to go down.
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 12 May, 2025
Thank you so much for your feedback, Ryan! We're so pleased to hear that Shaun, Steph and Chris made you feel comfortable and well-informed, providing you with clear options and helpful advice throughout your driving matter.
Was this review helpful? Yes
Great initial session
Claire was very prepared (thank you Shaun), so it was easy to get underway and go through everything I needed to ask and review.
She has a very thoughtful, calm approach, and was easy to speak with.
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 01 May, 2025
Thank you for your feedback, Miguel. We're glad Claire was able to make the process smooth and easy for you with her thoughtful and calm approach.
Was this review helpful? Yes
General advice on “safety cameras” and traffic laws.
Needed some clarification on receiving what I felt to a rather contentious communication on a traffic issue.. Scullion (Shaun Wilson) were able to put things in perspective for me very calmly, allaying my concerns
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 04 April, 2025
Thank you for your feedback, Andrew. We're glad Shaun could provide clarity and ease your concerns.
Was this review helpful? Yes
Excellent Service
Really great work professional and efficient service from Shaun, and from the team at Scullion!
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 12 March, 2025
Thank you for your positive feedback, Jack, We're glad to hear that Shaun and the team at Scullion provided you with professional and efficient service.
Was this review helpful? Yes
Top class service
Quality service that I would highly recommend
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 23 January, 2025
Thank you, Chris, for your feedback. We're so pleased you would recommend the service provided by Shaun and Steph.
Was this review helpful? Yes
Initial contact and scope of works
Since the very start of the prompt response to my request for support from scullion law they were very efficient and suepr fast in responding .
Shaun was very supportive and suepr clear in deconstructing the process and explains that Mr Buchanan woudl call me the following to explain with complete clarity what my options were . I have so far been very impressed with this company . Look forward to their continued support in my case.
Dr James Ewing
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 14 January, 2025
Thank you, Dr. Ewing, for your thoughtful review. We're delighted to hear that our driving offences team has provided prompt, efficient, and clear support from the start. It's great to know that Shaun, Kristopher and Michael have been helpful in guiding you through the process. We truly appreciate your feedback and look forward to continuing to support you in your case.
Was this review helpful? Yes
Friendly Helpful - Shaun Wilson
Shaun was really helpful and kind during our conversation about my personal situation. Although it was our first time in talking, he made me feel completely at ease. I am now working with Scullions on my case. Thank you, Shaun!
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 08 October, 2024
Thank you for your lovely feedback! We’re glad to hear that Shaun made you feel at ease during your conversation. We look forward to supporting you further with your case! Best regards, Scullion Law
Was this review helpful? Yes
Selling my Home
I have nothing but praise for Shaun Wilson at Scullion Law. From the moment I spoke to him I felt so at ease. I contacted him a couple of months ago with regards to a house a was putting an offer in for, unfortunately I did not get it. Shaun was so nice to me. Now I have sold my own home he has been so supportive & helpful. I can’t recommend him & the practice highly enough. Thank you so much.
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 25 September, 2024
Thank you so much for your kind words. We're thrilled to hear about your positive experience with Shaun Wilson. Your recommendation means a lot to us, and we’re here to support you every step of the way.
Was this review helpful? Yes
Installed confidence from the first contact. Great care and attention.
I switched to Scullion having no confidence In a previous firm who initially looked at my Road Traffic Offence charge which is going to court.
What a world of difference dealing with Scullion Law.
A request to be called back was done urgently as I had requested. The court date was imminent and I needed help and quickly.
Shaun Wilson who handled that initial call was empathetic to my position, friendly and helpful. He fully understood the looming court date and short timescales in question.
He arranged for Kris Buchanan one of the firms directors to call me a few days later. That call happened as arranged at the agreed time. It was also Kris who called me personally although at director level. He did not delegate to junior staff even at that early stage. He was the lawyer I was paying for and as such he fulfilled that nomination and the fees being paid by dealing with things personally. He was empathetic to my situation, straight talking and installed confidence that he was genuinely interested in my well-being and in doing all he could within his capabilities for me to achieve as positive an outcome as possible. He also made no unwarranted promises or gave any false hope and the consultation was honest and to the point.
My expectations were high and I am someone who doesn’t give praise easily or without good reason. I can say with no qualms at all that it was a pleasure even in difficult circumstances to deal with Shaun and Kris. Although still at an early stage there is nothing at all that would stop me recommending them unreservedly to anyone else.
Lawyer named in this review: Shaun Wilson
A representative from Scullion LAW responded to this review on 23 September, 2024
Thank you for your detailed feedback. We're thrilled to hear about your positive experience with Shaun and Kris. It's great to know they provided you with the support and confidence you needed during this challenging time. Your recommendation means a lot to us.
Was this review helpful? Yes