Client Care Specialist at Scullion LAW

Shaun Wilson

Client Care Specialist

Shaun joined the client care team in July 2022. After graduating with a degree in Public Relations, Shaun has previously worked in multiple positions within the retail sector for over 10 years, bringing a wealth of customer service experience to the team. Going above and beyond to deliver great client care already comes as second nature.

105 Cadzow Street, Hamilton, ML3 6HG

Practice Areas

Driving offences, Crime/ Criminal Defence, Housing & Property, Family Law

4.9/5 16 Client Reviews 16
  • Crime/ Criminal Defence 7%
  • Family Law 7%
  • Housing & Property 7%
  • Driving offences 80%
16 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    15
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Allan Seiler
Verified Allan Seiler Added 12 hours ago Report to admin
Collected whilst working at Scullion LAW
June 29, 2025 20250629083910

On top of my case at all times

5

Between Chris Small and Shaun I always felt assured that everything was being taken care of. The phone calls were informative and up to date.

Lawyer named in this review: Shaun Wilson

Was this review helpful? Yes

Calvin
Verified Calvin Added 1 week ago Report to admin
Collected whilst working at Scullion LAW
June 18, 2025 20250618114103

Fantastic from start to finish!

5

Although I didn’t require a court solicitor, I was treated no different to any other clients. I had a fantastic time working with Shaun and the communication and rapid responses was excellent from start to finish.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 19 June, 2025

Dear Calvin, Thank you for sharing your experience. We're glad Shaun provided excellent communication and support throughout, making you feel valued as a client. Best regards, Scullion Law

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 3 weeks ago Report to admin
Collected whilst working at Scullion LAW
June 04, 2025 20250604113556

Very helpful

5

Shaun was very professional and advised me on how to proceed with my case,very quickly made a plan toove ahead ,very impressed with the service

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 05 June, 2025

Thank you for your positive feedback. We’re pleased to hear that Shaun provided professional and prompt advice, quickly developing a plan to move your case forward. Your satisfaction with our service means a lot to us.

Was this review helpful? Yes

Ryan Higgins
Verified Ryan Higgins Added 1 month ago Report to admin
Collected whilst working at Scullion LAW
May 09, 2025 20250509194222

Very nice.

5

I was really nervous but the team couldn’t have been any nicer and helpful. They were upfront and honest. Giving me all the possible options and advised me on the best route to go down.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 12 May, 2025

Thank you so much for your feedback, Ryan! We're so pleased to hear that Shaun, Steph and Chris made you feel comfortable and well-informed, providing you with clear options and helpful advice throughout your driving matter.

Was this review helpful? Yes

Miguel
Verified Miguel Added 2 months ago Report to admin
Collected whilst working at Scullion LAW
April 30, 2025 20250430124710

Great initial session

5

Claire was very prepared (thank you Shaun), so it was easy to get underway and go through everything I needed to ask and review.
She has a very thoughtful, calm approach, and was easy to speak with.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 01 May, 2025

Thank you for your feedback, Miguel. We're glad Claire was able to make the process smooth and easy for you with her thoughtful and calm approach.

Was this review helpful? Yes

Andrew Outram
Verified Andrew Outram Added 2 months ago Report to admin
Collected whilst working at Scullion LAW
April 02, 2025 20250402195838

General advice on “safety cameras” and traffic laws.

4

Needed some clarification on receiving what I felt to a rather contentious communication on a traffic issue.. Scullion (Shaun Wilson) were able to put things in perspective for me very calmly, allaying my concerns

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 04 April, 2025

Thank you for your feedback, Andrew. We're glad Shaun could provide clarity and ease your concerns.

Was this review helpful? Yes

Jack Galbraith
Verified Jack Galbraith Added 3 months ago Report to admin
Collected whilst working at Scullion LAW
March 11, 2025 20250311155830

Excellent Service

5

Really great work professional and efficient service from Shaun, and from the team at Scullion!

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 12 March, 2025

Thank you for your positive feedback, Jack, We're glad to hear that Shaun and the team at Scullion provided you with professional and efficient service.

Was this review helpful? Yes

Chris
Verified Chris Added 5 months ago Report to admin
Collected whilst working at Scullion LAW
January 22, 2025 20250122123654

Top class service

5

Quality service that I would highly recommend

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 23 January, 2025

Thank you, Chris, for your feedback. We're so pleased you would recommend the service provided by Shaun and Steph.

Was this review helpful? Yes

Dr James Ewing
Verified Dr James Ewing Added 5 months ago Report to admin
Collected whilst working at Scullion LAW
January 13, 2025 20250113142512

Initial contact and scope of works

5

Since the very start of the prompt response to my request for support from scullion law they were very efficient and suepr fast in responding .
Shaun was very supportive and suepr clear in deconstructing the process and explains that Mr Buchanan woudl call me the following to explain with complete clarity what my options were . I have so far been very impressed with this company . Look forward to their continued support in my case.
Dr James Ewing

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 14 January, 2025

Thank you, Dr. Ewing, for your thoughtful review. We're delighted to hear that our driving offences team has provided prompt, efficient, and clear support from the start. It's great to know that Shaun, Kristopher and Michael have been helpful in guiding you through the process. We truly appreciate your feedback and look forward to continuing to support you in your case.

Was this review helpful? Yes

GM
Verified GM Added 8 months ago 1 found this helpful Report to admin
Collected whilst working at Scullion LAW
October 04, 2024 20241004160347

Friendly Helpful - Shaun Wilson

5

Shaun was really helpful and kind during our conversation about my personal situation. Although it was our first time in talking, he made me feel completely at ease. I am now working with Scullions on my case. Thank you, Shaun!

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 08 October, 2024

Thank you for your lovely feedback! We’re glad to hear that Shaun made you feel at ease during your conversation. We look forward to supporting you further with your case! Best regards, Scullion Law

Was this review helpful? Yes

Reviews collected on

Lynsay
Lynsay Added 2 weeks ago Report to admin
Collected whilst working at Scullion LAW
June 11, 2025
Collected on
20250611165316

Lynsay

5

Handled with great care and compassion. Very quick responses, supporting and spoke to me like a human which made all the difference.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 13 June, 2025

Hi Lynsay. Thank you for your kind feedback. We’re glad to hear that our team provided compassionate, timely, and personal support—it truly makes all the difference. We’re here whenever you need us.

Was this review helpful? Yes

About Shaun Wilson

Shaun joined the client care team in July 2022. After graduating with a degree in Public Relations, Shaun has previously worked in multiple positions within the retail sector for over 10 years, bringing a wealth of customer service experience to the team. Going above and beyond to deliver great client care already comes as second nature.

Languages Spoken: English

Contact Shaun Wilson

Address

Scullion LAW

105 Cadzow Street

Hamilton

ML3 6HG



Phone

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Client Care Specialist

Scullion Law Limited

2022-present