Jake
Me and my partner recently had the pleasure of working with PM Property Lawyers for a no chain to no chain property transaction, and we cannot recommend them highly enough. From start to finish, Jake Berriman, our property lawyer, and his assistant Marcia Bandeira were exceptional. Their service stood out not only for being the most cost-effective option we found—perfect for us as we weren’t in a rush to complete—but also for their outstanding professionalism, reliability, and communication.
Jake and Marcia kept us informed at every step, ensuring we were never left wondering about the progress of our transaction. Their innovative app, complete with a timeline feature and messaging service, made the process incredibly transparent and user-friendly. Every message we sent was answered promptly, and whenever we called, we were able to speak directly with Jake or Marcia without delay. Their approachability and willingness to assist made what could have been a daunting process feel seamless and stress-free.
When it came time to complete, Jake and Marcia went above and beyond, working tirelessly to ensure everything was finalized efficiently and the deal crossed the finish line smoothly. Their dedication and attention to detail were truly impressive.
If you’re looking for a reliable, communicative, and affordable conveyancing service, I wholeheartedly recommend PM Property Lawyers, and specifically Jake Berriman and Marcia Bandeira. They made our property transaction a breeze, and we couldn’t be happier with the outcome!
A representative from Pm Property Lawyers Limited responded to this review on 02 June, 2025
Thank you for your positive review Jake. We appreciate the positive feedback and will pass this onto the team. We look forward to working with you in the future.
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Slow at times but pulled through when provided deadline
There were months of lack of communication and overall slowness which wasn’t explained, then when a deadline of 2 weeks was presented they went fast. When speaking with Jake and Marcia on the phone I was happy with information provided but email left a lot to be desired!
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 24 July, 2025
I am sorry to see your review and that you feel this way. I will pass the feedback onto the team
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AVOID AT ALL COST !!!!!!!!!
Avoid this firm — particularly Jake Berriman and Marcia Bandeira.
PM Property Lawyers have recently and unjustifiably withdrawn from two of my clients’ transactions, after weeks of poor communication and inaction. Their lack of professionalism and competence has surpassed even the worst expectations.
It is clear that their decision to drop the cases was retaliatory. After one of our clients submitted a formal complaint against Jake Berriman, he abruptly refused to act on two other cases. This behaviour is entirely unacceptable and raises serious questions about his integrity and fitness to practice.
The amount of time and emotional stress this firm has caused to both myself and my clients is substantial. We have submitted formal complaints to the Financial Ombudsman, Movin Legal, and SRA (Solicitors Regulation Authority). We will also be actively seeking to have PM Property Lawyers removed from the Movin Legal panel, where they currently remain despite their increasingly poor reputation.
A quick look at their Google reviews (2 out of 5 stars) confirms what we’ve experienced — dozens of dissatisfied clients reporting the same issues: poor communication, unexplained delays, and a general lack of care or responsibility.
As for Jake Berriman: a simple glance at his profile on the firm’s website is enough to question his qualifications and experience. He is not a qualified solicitor or licensed conveyancer, but merely listed as a member of the legal team. It is highly concerning that such an individual is allowed to manage client files involving property purchases — one of the most important decisions in a person’s life.
We firmly believe that both Jake Berriman and Marcia Bandeira pose a risk to future clients, and we will take every necessary step to ensure that they are held accountable and removed from their roles.
PM Property Lawyers — you should be ashamed.
Lawyer named in this review: Jake Berriman
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Peter
Yeah no worries at all it’s a smooth process
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 08 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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House purchase
Really happy with Jake and his team. There were issues with the seller but Jake and his team dealt with them brilliantly.
Always on hand for updates, advice too.
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 03 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Poor
Not a great experience at all
Very laid back work wise with getting things completed.
Communication wise, was abysmal.
Would not recommend them, tomorrow worst enemy
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 25 June, 2025
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Very good 👍
The property lawyers were very professional, and I especially want to highlight how helpful both the lawyer and their assistant were throughout the process. Their support made a real difference. One suggestion I would make is to improve awareness around neurodiversity when using the app, as this could enhance the experience for clients with different needs. Overall, I felt supported and well looked after.
I was also impressed at the lawyers equally going the extra mile when needed . I feel that his professionalism and knowledge stood out .
Thankyou kindly .
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 24 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Mortgage
The mortgage was dealt with well and everything has come together well
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 24 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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First time buyer
Personally I feel I could have better been informed during stages of my process as I felt like I was chasing a lot of the times. Therefore I believe that effective communication skills needs to be improved overall to make it a better experience for customers.
And while there were some issues that were out of there control. I feel that some matters could have been dealt with in a more efficient manner with better communication.
However the positive side was that whenever when I did make contact with him, I was able to speak directly to him & he remained professional & courteous throughout the conversation.
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 23 June, 2025
Thank you for your feedback. We will take this on board and pass this onto the team.
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Great service from Jake Berriman!
We decided to use an online solicitor as we are chain free, purchasing an empty house therefore we knew the process would be straight forward and that we wouldn’t be rushed to legally complete. Using Jake and his team we managed to legally complete in about 6 weeks. It was refreshing that every time we called we spoke straight to Jake and Marcia, rather than a general customer service line. We found the app really useful to use, it’d be great if the app showed the whole timeline so we knew how far was left to go in the process. All in all Jake was great and we were happy choosing an online solicitor such as PMPL especially with money saved, would choose again as long as we have Jake Berriman.
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 05 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Big up to Jake and his team
Jake and his team worked hard to ensure that outstanding work on my file was completed as necessary. When I rang for updates Marcia had a lovely warm approach and provided me with updates regularly. Thank you to Jake and Marcia and keep up the good work.
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 03 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes