New Instructions Team Leader at Lyons Bowe

Holly Caswell

New Instructions Team Leader

Holly joined Lyons Bowe in May 2023 as a Legal Assistant for our New Instruction Team based in the Bristol office. She is now the New Instructions Team Leader. Holly oversees the team to ensure our clients have a smooth onboarding process.

6 Temple Street, Keynsham, BS31 1EG

Licensed for 2 years

Practice Areas

Housing & Property, Wills, Trusts & Probate

4.9/5 40 Client Reviews 40
  • Wills, Trusts & Probate 3%
  • Housing & Property 97%
40 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    35
  • Very Good
    4
  • Average
    0
  • Poor
    1
  • Awful
    0

Review sources

Anonymous
Click to rate
Elise Beatrice
Verified Elise Beatrice Added 1 week ago Report to admin
Collected whilst working at Lyons Bowe
May 27, 2025 20250527091400

Fantastic Solicitors!

5

I have had such a seamless experience with Lyons Bowe. They have been so prompt and helpful in every stage so far. The app makes it super simple and easy to follow progress. They have certainly reduced my anxiety in what can be a really stressful process!

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 28 May, 2025

We greatly appreciate your positive feedback on our conveyancing services and we are delighted that you have chosen Lyons Bowe Solicitors to handle your property transactions. We are committed to providing our clients with the highest level of service and we are pleased that we have been able to meet your expectations.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 month ago Report to admin
Collected whilst working at Lyons Bowe
May 08, 2025 20250508142612

I didn’t choose but..

5

I didn’t choose but was contacted as part of my niece applying for a mortgage. Holly was always polite and efficient throughout.

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 12 May, 2025

Thank you for taking the time to leave us this positive review, we really appreciate your kind words!

Was this review helpful? Yes

Stephen
Verified Stephen Added 1 month ago Report to admin
Collected whilst working at Lyons Bowe
April 30, 2025 20250430130035

Great Start to a Purchase

5

Overall we have had excellent service from Lyons Bowe.
Only criticism I have is that when using generic emails it is not always completely 100% clear what information is required when and from who when purchasing as a married couple in a Joint Ownership. For example, I completed all the required forms on the Ecos system within the App immediately without realising my wife had to complete the exact same forms which we found out 4-5 days later. This was as sorted quickly once it was made clear to us via a telecon with Holly who was our New Instruction Team Leader.

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 30 April, 2025

Thank you so much for taking the time to leave us a 5-star review and for sharing your feedback.

Was this review helpful? Yes

Jamie
Verified Jamie Added 1 month ago Report to admin
Collected whilst working at Lyons Bowe
April 25, 2025 20250425154553

1st class

5

We were recommended by a family member after they had great communications with them,
we have been updated through the entire process of selling a property.
Very satisfied with the excellent service.

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 29 April, 2025

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Was this review helpful? Yes

Anthony
Verified Anthony Added 1 month ago Report to admin
Collected whilst working at Lyons Bowe
April 10, 2025 20250410102345

Purchase and sale

4

App takes a while to get your head round - but once you do it’s a good way of ensuring docs are completed

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 11 April, 2025

Thank you for taking the time to share your feedback about your experience.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 2 months ago 1 found this helpful Report to admin
Collected whilst working at Lyons Bowe
March 22, 2025 20250322185011

Disappointing experience

2

We had to pull off our offer after getting a very bad survey. Work of our solicitors was up until that point professional, although quite dry and detached. They never really gave us any advice or answered in a personal way any of our questions; they seemed to be reading a script. We've been waiting for weeks just to get an invoice for the services provided after pulling off our offer. Not a single word from our solicitor after that, not even to try to keep us as customers on any future attempts on purchasing a house.

They also sent us several emails asking us to leave a review of their services very early in the process, while there was still many things to be done. They haven't sent us now any of those links. I feel that they are trying to get unearned positive reviews early in the process to increase their score, which I think isn't ethical or shows the reality of their services.

Won't use their services again.

Lawyer named in this review: Holly Caswell

Was this review helpful? Yes

Andrei Catalin
Verified Andrei Catalin Added 3 months ago Report to admin
Collected whilst working at Lyons Bowe
March 04, 2025 20250304162752

Amazing

5

the best lawyer! always helps me with pleasure, helped me understand better. the best experience.

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 05 March, 2025

We are delighted to receive your positive feedback about Holly at Lyons Bowe Solicitors. Thank you for sharing your experience with us.

Was this review helpful? Yes

Linda Mary
Verified Linda Mary Added 3 months ago Report to admin
Collected whilst working at Lyons Bowe
February 27, 2025 20250227115158

Conveyancing experience

4

The firm of Lyons Bowe solicitors was recommended to me and I'm going through the process of selling and buying properties with them. So far the process has been almost stress free.

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 28 February, 2025

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Was this review helpful? Yes

James Lee
Verified James Lee Added 3 months ago Report to admin
Collected whilst working at Lyons Bowe
February 22, 2025 20250222065141

Excellent

5

Amazing experience really quick with responses and straight to the point made our experience very good would recommend

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 24 February, 2025

Thank you so much for your kind words. I will ensure this review gets passed onto the noted members of the team.

Was this review helpful? Yes

Thi Thuong
Verified Thi Thuong Added 3 months ago Report to admin
Collected whilst working at Lyons Bowe
February 14, 2025 20250214203716

First time buyer

5


“I had an excellent experience with Lyons Bowe. The team was professional, knowledgeable, and always kept me informed throughout the process. They made everything seamless and stress-free. Highly recommend!”

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 18 February, 2025

We are truly grateful for your positive feedback about Lyons Bowe Solicitors. We appreciate you taking the time to share your experience with us and we are glad that you were satisfied with the service you received.

Was this review helpful? Yes

Reviews collected on

Manuel
Manuel Added 1 month ago Report to admin
Collected whilst working at Lyons Bowe
April 15, 2025
Collected on
20250415105653

Manuel

5

I recently used Lyons Bowe Solicitors and had the pleasure of working with Holly as my point of contact. From start to finish, the service was outstanding. Holly was professional, approachable, and incredibly efficient—she kept me updated throughout the entire process and made everything feel smooth and stress-free. I couldn’t have asked for better support. I highly recommend Lyons Bowe and especially Holly for anyone needing reliable and top-quality legal assistance.

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 15 April, 2025

We are truly delighted to hear about your exceptional experience with Lyons Bowe Solicitors, especially your positive interaction with Holly. Your kind words about our high-quality legal services are greatly appreciated.

Was this review helpful? Yes

Linda
Linda Added 2 months ago Report to admin
Collected whilst working at Lyons Bowe
March 27, 2025
Collected on
20250327192444

Linda

4

They have been in regular touch via email regarding the process and the next steps that need to be taken to ensure progress.
Both Holly and Kerryanne have been pleasant to deal with.

Lawyer named in this review: Holly Caswell

A representative from Lyons Bowe responded to this review on 28 March, 2025

We really appreciate your kind words! I will make sure that this feedback gets passed on to the noted members of the team.

Was this review helpful? Yes

About Holly Caswell

Holly joined Lyons Bowe in May 2023 as a Legal Assistant for our New Instruction Team based in the Bristol office. She is now the New Instructions Team Leader. Holly oversees the team to ensure our clients have a smooth onboarding process.

Languages Spoken: English

Contact Holly Caswell

Address

Lyons Bowe

6 Temple Street

Keynsham

BS31 1EG



Phone 01174 404563

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

NI Team - Legal Assistant

Lyons Bowe

?-present