Jordan
We had an amazing experience with Valerie Holmes. Our conveyancer Stephanie Boocock was incredible.
We had an extremely tight deadline that seemed impossible, in a market where your average house move seems to be >6 months. And yet Stephanie performed the miraculous and we moved in to our house in record time, beating the stamp duty deadline. She was extremely helpful and informative throughout the process, keeping us up to date with all news and providing us with all the tools we needed to get the move done swiftly. She fought for us, got all other parties moving quickly and was a pleasure to work with.
We can only recommend! Thank you very much, Stephanie.
A representative from Valerie Holmes Law responded to this review on 27 March, 2025
Thank you for your positive review. We appreciate the feedback and will pass this onto the team.
Was this review helpful? Yes
Got there in the end
I would not use VHL again or my home move conveyancers. Our final case assistant aliyah was helpful and did get our case across the line within our completion timeline but it was not without great difficulty, but we thank her for the commitment to our case. I can’t recommend the lawyers - 3 different ones who worked on our case due to poor communication and lack of clarity throughout the process. We were never told until after it had happened the move of our case from one lawyer to another. This caused delays and confusion. I do not feel we received timely responses and the phone communication we did have on completion week was not friendly from Michelle. I would thank Gary for having a telephone conversation to explain some of the more difficult legal matters and queries we had during the process this was helpful to us. During the process mixed messages were given and we did not get a sense of honesty, with capabilities and next steps always changing I.e what answers we had from our bank vs not depending on who we spoke to. Overall it was a challenging and stressful experience when it didn’t need to be - we had a 1-1 chain and were flexible across a month on completion dates and allowed a full 14 weeks to complete.
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 24 July, 2025
I am sorry to see your review and that you feel this way. I will pass your feedback onto the team.
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review
Very nice people. Clear updates. Always ready to help explain anything.
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 03 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Flat purchase
Service was excellent from start to finish, huge thank you to Gary for all the help. Made me feel like no daft questions and was incredibly kind and patient throughout the process
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 02 July, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Value for money?
The sales team were very good. Saul, my contact was exceptionally good at explaining how things worked and what my fees would be. After which the online system and identity process was very simple. However, after that, things didn’t go so smoothly. Clearly, this business is sell it cheap and stack it high, volume based conveyance. Most annoying was that an email was sent by my buyers solicitor which wasn’t read and was lost for 10 days which delayed my sale. The solicitor was very good and responded to my emails quickly but her assistant Aliayah? Was not so good.
As such I was financially put in an awkward position when my completion was delayed so my question is, was it value for money? I’m not so sure.
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 26 June, 2025
Thank you for your feedback. I will pass this onto the team.
Was this review helpful? Yes
Simple property sale
Overall the experience was very good.
There was the right amount of communication from an early stage.
The professional fees charged were very competitive, and represent very good value for the level of service offered.
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 19 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
House transfer
I personally found everyone I had contact with at Valerie Holmes law were very efficient but also very understanding. The transfer went smoothly with no problems at all.
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 13 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Property purchase
Had a good experience, smooth process and was given clear advice throughout.
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 13 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Easy property sale.
A very smooth transaction with no issues.
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 11 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Competent, Methodical, and Professional
Thank you so much to you, Ms. Stephanie Boocock of Valerie Holmes Law for your hard work and professionalism in the purchase of my property. This wasn't a straight forward purchase but it was handled brilliantly by Ms. Boocock and Valerie Holmes Law. Nothing was too much trouble when I telephoned or emailed. All the employees that took my phone calls and responded to my emails did so in a very efficient and timely manner.
I would have no hesitation in recommending Valerie Holmes Law, in fact I highly recommend them. I found Stephanie to be friendly, efficient, diligent, and extremely thorough in her work. Thanks again so much - Leandro Romano
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 02 June, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Thorough and knowledgeable albeit slightly slow
Overall very positive with good legal knowledge. Paid for expedited services which meant responses by next working day.
Lawyer named in this review: Stephanie Boocock
A representative from Valerie Holmes Law responded to this review on 29 May, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes