Valerie Holmes Law

The sales team were very good. Saul, my contact was exceptionally good at explaining how things worked and what my fees would be. After which the online system and identity process was very simple. However, after that, things didn’t go so smoothly. Clearly, this business is sell it cheap and stack it high, volume based conveyance. Most annoying was that an email was sent by my buyers solicitor which wasn’t read and was lost for 10 days which delayed my sale. The solicitor was very good and responded to my emails quickly but her assistant Aliayah? Was not so good.
As such I was financially put in an awkward position when my completion was delayed so my question is, was it value for money? I’m not so sure.

Excellent service, nice people to work with. Great communication. Got the job done

We haven't sold a property for a while and we knew it would take time but we hoped a chain free sale would complete in around 5 months. Unfortunately, it took longer and selling a leasehold property is more complicated. The buyer's solicitor kept bringing up last minute issues which could not be blamed on our solicitor.
Also all the apartment paperwork was not in order either so it could have taken this long with any solicitor.
This practice offers great value for money and virtually all sales are taking a long time now. For that reason I would recommend because others charge a lot and don't give you anymore.
Communication could improve a little to relieve buyer/seller anxiety. More information on the personal customer website timeline of progress would help.

The job was completed successfully however there were times when they didn't respond that quickly. Overall the process took a few weeks longer to complete than we had hoped.

Overall the experience was very good.
There was the right amount of communication from an early stage.
The professional fees charged were very competitive, and represent very good value for the level of service offered.

Only leaving this review as they have threatened me that this is my third and final chance to do so! The reason I haven’t done so before is because my instruction is still not complete. It has been over a year since my initial instruction for a simple transfer of equity, and I am still waiting for confirmation from the land registry. This is not because the land registry is slow it is because VHL have taken so long to process my instruction. There is a total lack of communication and it would seem the only time they do any work on your case is when you chase them for an update.
The moment I paid my final bill, they were sending me emails and texts asking if I would recommend others to use VHL, the simple answer is NO.

I personally found everyone I had contact with at Valerie Holmes law were very efficient but also very understanding. The transfer went smoothly with no problems at all.

Big shout out to Michelle and Maisie. Thanks a lot for ur help . will deff contact you for next selling or purchase 😊😊

Had a good experience, smooth process and was given clear advice throughout.

A very smooth transaction with no issues.