Collected on Google
20240830185735
A client
Natalie Charles is an excellent conveyancer!
A representative from Bannister Preston Solicitors LLP responded to this review on 02 September, 2024
Thank you for your kind review. We’re thrilled to hear that Natalie Charles provided you with excellent conveyancing services. At our firm, we aim to deliver high-quality support, and it’s rewarding to know Natalie met your expectations. Your feedback is highly valued.
Was this review helpful? Yes
Very pleased with Bannisters!
We have found Natalie Charles to be very helpful through the process of buying a home for my elderly Mom-in-law, thank you
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 23 June, 2025
Dear Lynette, Thank you for your kind words. We’re delighted to hear that Natalie was helpful throughout the home-buying process for your mom-in-law. We appreciate your feedback and are here if you need any further assistance. Best regards, Bannister Preston Solicitors
Was this review helpful? Yes
Service review
Very thorough, but would have appreciated explanation of the enquiries raised. When asked an explanation was given.
Sometimes there was a lack of communication especially when designated solicitor was on leave.
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 16 June, 2025
Thank you for your feedback, Susan. We’re glad we could assist and appreciate your comments on communication — we’ll use this to help improve our service moving forward.
Was this review helpful? Yes
Fast and reliable
Natalie throughout the process has been excellent. Guiding me through the process of buying my first home and ensuring a fast turnaround.
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 09 June, 2025
Hi Libby. Thank you for your feedback! We’re thrilled to hear that Natalie provided excellent guidance and helped make your first home buying process smooth and efficient. Fast turnarounds are important to us, and it’s great to know she delivered. Congratulations on your new home!
Was this review helpful? Yes
Efficient Solicitor
Outstanding service
Supportive and effective legal assistance
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 06 June, 2025
Thank you, Vahini! We're glad you were happy with the service and support.
Was this review helpful? Yes
Excellent
Natalie Charles was great. Would highly recommend her for house conveyance. Many thanks!
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 02 June, 2025
Thank you for the recommendation, John. We’re glad Natalie provided great service for your house conveyance.
Was this review helpful? Yes
Natalie
Our conveyancing journey was exhausting and took 5 months but our Solicitor Natalie Charles, whom we have engaged on past transactions, kept us informed all the way. We know now that leaseholds are tricky particularly when there is a head lease and a ‘slow to respond’ management company. Thank you Natalie
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 21 May, 2025
Thank you for your patience and kind words, Robert. Natalie is glad she could keep you informed throughout the complex process. We appreciate your continued trust.
Was this review helpful? Yes
highly recommend
i don't have one bad word to say about my experience with bannister preston. My conveyancer Natalie Charles was amazing. She always kept us updated and was easy to contact if we had any questions. After hearing people's horror stories of the house buying process we went into this not knowing what to expect, but having a good solicitor has made this whole process a breeze for us. We couldn't be more thankful for Natalie and her professionalism.
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 28 April, 2025
Thank you for your fantastic feedback, Shelby. We're so pleased Natalie made your experience smooth and stress-free — we'll be sure to pass on your kind words.
Was this review helpful? Yes
Highly recommend
Excellent professional and efficient conveyancing service throughout from Natalie Charles. Natalie was extremely responsive and made the whole process smooth and stress free . I would have no hesitation in recommending Bannister Preston solicitors and in particular Natalie,
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 09 April, 2025
Thank you so much for your kind words and wonderful feedback, Julie. We're delighted to hear that you had such a positive experience with our conveyancing service. Natalie will be thrilled to know that her responsiveness and professionalism made the process smooth and stress-free for you. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Was this review helpful? Yes
House sale under grant of probate
Natalie Charles was they conveyancer of the property I have inherited. From start to finish Natalie was very professional, helpful and always very pleasant to deal with. I would thoroughly recommend her to anyone needing a conveyancer.
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 04 April, 2025
Thank you for your lovely feedback, Ann. We're delighted to hear Natalie provided such professional and helpful service throughout.
Was this review helpful? Yes
Diligent, efficient and swift
We were a first time buyer and having heard previous horror stories from other home owners about their solicitors, we were very pleased indeed with the Diligent, efficient and swift services that Natalie Charles provided.
Lawyer named in this review: Natalie Charles
A representative from Bannister Preston Solicitors LLP responded to this review on 03 April, 2025
Thank you for your wonderful review. We're so happy to hear that Natalie made your first-time buying experience smooth and efficient. It’s great to know we exceeded your expectations, and we appreciate your feedback! If you need any assistance in the future, we’d be more than happy to help.
Was this review helpful? Yes