Bannister Preston Solicitors LLP

Natalie Charles acted as our conveyancer when we were buying our property, and we couldn’t have been happier with the service she provided. Throughout the entire process, she was a constant source of support, always going above and beyond to make sure everything stayed on track, especially as we were working within a tricky timescale.

Natalie was incredibly knowledgeable and explained everything clearly and simply whenever we needed help understanding the process. Her communication was exceptional. Emails were responded to almost immediately, and she kept us fully informed every step of the way.

She fast-tracked paperwork when needed, chased third parties to keep things progressing, and followed up with the sellers’ solicitor when things started to slow on their side. She was always available when we had questions, gave us sound advice whenever it was needed, and coordinated closely with estate agents and lenders to make sure nothing was missed.

She took a genuine interest in our purchase, and we really felt the personable support throughout. Natalie regularly followed up to see how we were getting on, which made such a difference and made us feel truly looked after. She took the stress out of the entire experience with her calm, friendly manner and proactive communication.

Natalie’s professionalism and dedication made the whole process smooth and straightforward. We have already recommended her locally to other home buyers, and wouldn’t hesitate to do so again!

A huge thank you again, Natalie. You helped us buy our dream home and we’re so grateful.

We sold our home with Bannister Preston eight years ago and were delighted with the way things were handled so didn't hesitate to use them again. They are very friendly and efficient.

Feedback for Harry Parkes – Conveyancing
Harry Parkes is an excellent conveyancer. He handled the process for my second property quickly and efficiently, keeping everything smooth and stress-free. I highly recommend him to anyone needing professional and reliable conveyancing services.

Natalie was absolutely amazing throughout the entire house-buying process. She was incredibly thorough, kept me updated every single day, and made everything feel smooth and stress-free. Her communication was second to none, and I always felt in safe hands. I wouldn’t go anywhere else but Bannister Preston—Natalie is an absolute credit to the company!

The service was courteous, prompt and efficient

Our conveyancer Natalie was very quick and professional. She kept us informed throughout and helped resolve all the queries we had.

Very good service, everything was made as easy as possible with weekly updates to let us know what was happening

We have found Natalie Charles to be very helpful through the process of buying a home for my elderly Mom-in-law, thank you

Very thorough, but would have appreciated explanation of the enquiries raised. When asked an explanation was given.
Sometimes there was a lack of communication especially when designated solicitor was on leave.