Legal Assistant at Lyons Bowe

Lauren Downs

Legal Assistant

Lauren is a Legal Assistant at the Shepton Mallet office, assisting Elsie Lyford and Darrell Collins in the Private Client department. Lauren joined Lyons Bowe in February 2019 having worked at BGW Solicitors previously in their Private Client and Conveyancing departments.

54 High Street, Shepton Mallet, Somerset, BA4 5AS

Licensed for 4 years

Practice Areas

Wills, Trusts & Probate

4.9/5 43 Client Reviews 43
  • Wills, Trusts & Probate 98%
  • Housing & Property 2%
43 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    41
  • Very Good
    2
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Keri Anne
Verified Keri Anne Added 3 days ago Report to admin
Collected whilst working at Lyons Bowe
June 04, 2025 20250604205803

Efficient, friendly service.

5

My experience with Lyons Bowe was very positive. I found the team helpful with sound advice. They were efficient, and helped to keep me on track during the process.

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 05 June, 2025

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 2 weeks ago Report to admin
Collected whilst working at Lyons Bowe
May 22, 2025 20250522160322

New wills for myself and my husband

5

We dealt with Lauren in the Shepton Mallet branch.
Lauren was knowledgeable and professional throughout and answered any queries we had in a timely manner.

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 23 May, 2025

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Was this review helpful? Yes

Anne
Verified Anne Added 3 weeks ago Report to admin
Collected whilst working at Lyons Bowe
May 13, 2025 20250513225015

Professional will service

5

Knowledgeable, professional, simple, a pleasure to deal with from start to finish. Thankyou !

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 14 May, 2025

We are so happy to hear that you had a wonderful experience with us. Your feedback is invaluable to us, and we appreciate you taking the time to share it.

Was this review helpful? Yes

Michael John
Verified Michael John Added 3 weeks ago Report to admin
Collected whilst working at Lyons Bowe
May 13, 2025 20250513210503

Preparation of Wills

5

LB provided an excellent, efficient and friendly service.

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 14 May, 2025

Thank you so much for taking the time to leave us a 5-star review.

Was this review helpful? Yes

Carol Diane
Verified Carol Diane Added 1 month ago Report to admin
Collected whilst working at Lyons Bowe
April 26, 2025 20250426164939

on line meeting

5

After problems with connectivity, Lauren was very thorough in our discussion and we felt that all our questions were answered.

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 29 April, 2025

Thank you so much for taking the time to leave us a 5-star review.

Was this review helpful? Yes

Rosemary Cloudia
Verified Rosemary Cloudia Added 1 month ago Report to admin
Collected whilst working at Lyons Bowe
April 22, 2025 20250422151937

Clear & helpful advice

5

It’s not every day you prepare your Will, Lauren guided us though it very professionally & at our pace, every question was listened to and answered in a language we could understand, thank you Lyons Bowe and Lauren, that was a horrible boring job sorted!

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 23 April, 2025

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Was this review helpful? Yes

Diana
Verified Diana Added 2 months ago Report to admin
Collected whilst working at Lyons Bowe
April 04, 2025 20250404082711

Will writing

5

Lauren was friendly and efficient and she did an excellent job. I would highly recommend

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 04 April, 2025

Thank you for your kind words, we will be sure to pass this onto the team!

Was this review helpful? Yes

Jacqueline Anne
Verified Jacqueline Anne Added 2 months ago Report to admin
Collected whilst working at Lyons Bowe
March 18, 2025 20250318121433

Smooth transaction throughout

5

Finally decided to update wills, and the process was far easier than imagined. Remote access was a real plus.
Very happy with Lauren throughout

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 18 March, 2025

We are incredibly grateful for your positive feedback. It means the world to us to hear that you are satisfied with our services.

Was this review helpful? Yes

Kevin John
Verified Kevin John Added 3 months ago Report to admin
Collected whilst working at Lyons Bowe
February 21, 2025 20250221094400

First Class Service

5

It was a pleasure to deal with Lyons Bowe and in particular Lauren Downs. They provided professional and clear advice under the scheme Will Aid, and made the entire process extremely easy. The case was handled with fantastic communication throughout and all responses were made in an efficient and timely manner I would definitely recommend Lyons Bowe for their friendly and refreshing approach to legal matters.

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 21 February, 2025

We are delighted to receive your positive feedback about Lauren at Lyons Bowe Solicitors. We are committed to providing our clients with the highest level of service, and we appreciate your taking the time to share your experience with us.

Was this review helpful? Yes

Hamid
Hamid Added 3 months ago 1 found this helpful Report to admin
Collected whilst working at Lyons Bowe
February 10, 2025 20250210170746

Great service

5

Great Service
I used willaid to access this company and they provided very professional service. I highly recommend them.

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 11 February, 2025

We really appreciate your kind words! I will make sure that this feedback gets passed on to the noted members of the team.

Was this review helpful? Yes

Reviews collected on

Deborah
Deborah Added 3 months ago Report to admin
Collected whilst working at Lyons Bowe
February 11, 2025
Collected on
20250211165141

Deborah

5

We used this company to do our Wills, and were extremely happy with the service we got. Both Andrea and Lauren were very pleasant, efficient and knowledgeable. Any questions I had were answered promptly and fully. I would certainly recommend Lyons Bowe!

Lawyer named in this review: Lauren Downs

A representative from Lyons Bowe responded to this review on 12 February, 2025

We are so happy to hear that you had a wonderful experience with us. Your feedback is invaluable to us, and we appreciate you taking the time to share it.

Was this review helpful? Yes

About Lauren Downs

Lauren is a Legal Assistant at the Shepton Mallet office, assisting Elsie Lyford and Darrell Collins in the Private Client department. Lauren joined Lyons Bowe in February 2019 having worked at BGW Solicitors previously in their Private Client and Conveyancing departments.

Languages Spoken: English

Contact Lauren Downs

Address

Lyons Bowe

54 High Street

Shepton Mallet

Somerset

BA4 5AS



Phone 01749 345756

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Legal Assistant

Lyons Bowe

?-present