Lyons Bowe

The company wants you to use a portal and so I had to specifically ask to get documents by email.

Some of the emails were standard/automated rather than bespoke emails.

The staff were friendly and responded to emails quickly. However, I thought the approach was over zealous and I found it quite a painful experience with a lot of "to and fro". It's important to remember who's the customer in this process.

Unfortunately, I wouldn't use them in the future and I wished that I should have used my local solicitors.

It was mainly delt with my brother ,because I live in the North of country .
I was kept in the loop of all the procedures by email and personal phonecalls .
I find you both professional and approachable .

Robert has dealt with the legal aspects of our sale and purchase in an effective and timely manner, providing us with advice and chasing responses from other parties where needed

From initial engagement everyone has been informative,helpful and the process seems to be well structured.

Andrea Mapstone is a professional and considerate solicitor. When she dealing with my documents, she gave me constructive suggestions which were very helpful. I would highly recommend her.

Megan was brilliant and really helped me with the process when I was a bit overwhelmed with the paperwork. Would thoroughly recommend!

Lyons Bowe made making my will so easy. It was quick efficient and not at all stuffy.

Totally professional and yet down to earth explaining the terminology and the process thoroughly
Couldn’t fault the team

we found it difficult to start with because we are not used to the internet but hopefully have overcome that problem now

Unfortunately I have not been too impressed with the service I have recieved and for the price it is costing me, for me to do most of the work and have more stress!