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Ben
Eve was extremely helpful and friendly, and got us the answers we needed fast.
A representative from Poole Alcock LLP responded to this review on 17 April, 2025
Thank you for completing the questionnaire Ben and for the great 5 star review. We are happy that Eve has been able to get you the answers you needed. Please don't hesitate to get in touch if we can be of any further help.
Was this review helpful? Yes
Discussion on house purchase
The members of staff were very friendly and helpful.
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 06 June, 2025
Thank you for taking the time to complete the questionnaire Gordon and for your very kind review. Very best wishes.
Was this review helpful? Yes
Excellent First Impression
Eve was so friendly and approachable. She really helped with my enquiry and was very knowledgeable. Great impression so far!
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 05 June, 2025
Good morning Tina thank you very much for the 5 star review, we are delighted that you have enjoyed your experience with Poole Alcock so far. I will pass your very kind words on to Eve. Best wishes
Was this review helpful? Yes
Overall very happy
Very pleased with the way Poole Alcock handled my conveyancing matter, which was completed within the required timescales. From the initial contact we Eve, the responses were concise and timely which allowed me to make a quick decision. The overall conveyancing handling by James and the team was as per the expectations set by Eve - direct contact with the Solicitor, emails responded to within 24hours and matters dealt with as quickly as possible. This conveyancing matter was time critical and I am pleased to report that the team at Poole Alcock performed with the utmost professionalism. Thank you
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 17 April, 2025
Thank you so much for the really great review, it has made our day. We are delighted that you are happy with the service you have received and will pass your very kind words onto James and the team. We hope to work with you again in the future.
Was this review helpful? Yes
Quote for Sale of Property
I received a quote and had a couple of queries. It was dealt with quickly and efficiently and instructions given.
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 15 April, 2025
Many thanks for completing the questionnaire and for the 5 star review. We really do appreciate the feedback. Very best wishes.
Was this review helpful? Yes
Quick and easy start to my home move
Eve called me quickly, listened to what I wanted, was super helpful and my file was opened quickly.
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 21 March, 2025
Thank you for the 5 star review you have given us and for choosing Poole Alcock. We look forward to working with you.
Was this review helpful? Yes
Instruction To Sell House
Sent an online request / enquiry with regards to selling our home & we received a call very quickly. Knowledgeable & friendly call with all details followed up by email straight away. Highly recommend this solicitors
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 17 March, 2025
Thank you for taking the time to complete the review questionnaire and for your great feedback, we really appreciate it. We are delighted that you will highly recommend us. Very best wishes moving forward.
Was this review helpful? Yes
Conveyance
Discussed property sale. Early stages however very impressed so far.
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 17 March, 2025
Thank you for the 5 star review, we appreciate your valuable feedback. We are thrilled that despite it being early stages you have been very impressed with the service so far. Very best wishes.
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Great Service
A quick call and all sorted with professional answers and great customer focus.
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 14 March, 2025
Thank you for completing the questionnaire Neil and for sharing your positive experience with us. We value customer feedback and will pass your very kind words onto Eve. Its lovely to hear that you have received great service with professional answers and great customer focus. We hope you will contact us again should you need any further help.
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Friendly Professional Support
From the minute I contacted Poole Alcock LLP I felt safely reassured that all legal matters would be dealt with promptly. All questions were answered clearly and Eve's friendly manner was great. This also applied to Emily Brown who contacted me within a few days to discuss any queries I might have. Excellent service.
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 10 March, 2025
Thank you very much Pauline for leaving an excellent review and for sharing your experience with us. We are delighted that we have been able to help you and that we reassured you that your matters would be dealt with promptly and in a friendly manner by both Eve and Emily. I will pass your kind words onto the girls, thank you again for your great feedback.
Was this review helpful? Yes
Eve Bright, new business
Efficient, warm and friendly. Precisely the hand you want to hold to lead you on the first steps of purchasing a new property. Thank you Eve!
Lawyer named in this review: Eve Bright
A representative from Poole Alcock LLP responded to this review on 10 March, 2025
Thank you so much for your lovely words which I will pass onto Eve. Property matters can be so stressful so we are delighted that Eve has been able to help you.
Was this review helpful? Yes