01606663989
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...
Poole Alcock LLP
have 100 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Poole Alcock LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Gordon Elkin
Collected on:
The members of staff were very friendly and helpful.
A representative from Poole Alcock LLP responded to this review on 06 June, 2025:
Thank you for taking the time to complete the questionnaire Gordon and for your very kind review. Very best wishes.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Employment Law
Arlene
Collected on:
Poole Alcock LLP were very professional, friendly and put me at ease all the way through my experience with them. I would definitely recommend them to anyone who’s looking for a solicitor.
A representative from Poole Alcock LLP responded to this review on 06 June, 2025:
Many thanks Arlene for the great 5 star review. We are delighted that Kellie and Elinor have been able to help you and will pass your very kind words onto them. Very best wishes
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
New home purchases and sales
Tina Dalton
Collected on:
Eve was so friendly and approachable. She really helped with my enquiry and was very knowledgeable. Great impression so far!
A representative from Poole Alcock LLP responded to this review on 05 June, 2025:
Good morning Tina thank you very much for the 5 star review, we are delighted that you have enjoyed your experience with Poole Alcock so far. I will pass your very kind words on to Eve. Best wishes
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Transfers of equity
Anonymous
Collected on:
They were really great and everything went smoothy. Thank you
A representative from Poole Alcock LLP responded to this review on 04 June, 2025:
Thank you for completing the questionnaire and for the great review. I will pas your very kind words onto Kate and her team. Very best wishes.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Residential Conveyancing
Marios Mariou
Collected on:
James Wiliams team we’re great from day one.Sophie who was with us from start to finish very efficient ,excellent.
A representative from Poole Alcock LLP responded to this review on 04 June, 2025:
Good morning Marios, thank you very much for taking the time to complete the questionnaire and for your 5 star review. We are delighted that you have had such a good experience and will pass this onto James and his team. We look forward to working with you again.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Divorce
Lesley clavin
Collected on:
Absolutely wonderful professional help and support
A representative from Poole Alcock LLP responded to this review on 04 June, 2025:
Thank you so much for leaving us such a great 5 star review Lesley, we are very happy that Beth has been able to help and support you. Please don't hesitate to get in touch if we can help any further. Very best wishes.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Divorce
Rosa
Collected on:
Tim, was very knowledgeable and answered all my queries
A representative from Poole Alcock LLP responded to this review on 29 May, 2025:
Good morning Rosa, thank you so much for leaving such a great review. We are delighted that Tim has been able to help you and answered your queries. Please do not hesitate to get in touch if we can be of any further help. Very best wishes.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
I found the advice really helpful and Jane was brilliant at talking through my options.
A representative from Poole Alcock LLP responded to this review on 23 May, 2025:
Thank you very much for your positive review and feedback. We are delighted that Jane and the team have been able to help. Very best wishes.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
5 stars and thank you.
A representative from Poole Alcock LLP responded to this review on 20 May, 2025:
Thank you very much for the 5 star review, we look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
Jane was very helpful and her advice was so useful - Thank you.
A representative from Poole Alcock LLP responded to this review on 20 May, 2025:
Many thanks for taking the time to complete the questionnaire and for the 5 star review, we really do appreciate your lovely feedback and will ensure your very kind words are passed onto Jane. Please do not hesitate to get in touch if we can be of any further help.
Was this review helpful?
dean
Collected on:
I found the advice I was given by Poole Alcock Solicitors was very informative and helpful. I appreciate the time you took to answer my questions, thank you.
Was this review helpful?
J
Collected on:
Initial conference- prompt, professional and very helpful. Thank you
Was this review helpful?
Matter Type:
Residential Conveyancing
John
Collected on:
Our ecperiance with Poole Alcock was professional and helpful allthrough, we would fully recommend this company without hesitation. Kate and her team in our view were fantastic.
A representative from Poole Alcock LLP responded to this review on 26 February, 2025:
Thank you so much John for taking the time to leave us an excellent review and for sharing your positive experience with us. We are thrilled that Kate and her team have been able to help you and the service you have received has been professional and helpful throughout. Its always great to know that we will be recommended thank you again for your great feedback. Please don't hesitate to get in touch if we can help you any further. Very best wishes.
Was this review helpful?
Matter Type:
Residential Conveyancing
Hansong
Collected on:
Great service. The up chain was a bit slow in progressing, but James’ team made sure everything goes smoothly.
A representative from Poole Alcock LLP responded to this review on 22 January, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Matter Type:
Residential Conveyancing
Andy
Collected on:
Really friendly and professional service. Made first time buying an easy experience
Was this review helpful?
Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.
