Nary
We are so grateful that we have chosen the right solicitor, Veronica Du'Quesnay-Brown and her team of Beeston and Shenton Solicitors, for purchasing a property. They are all so friendly and helpful in all ways. We cannot ask for more with their excellent service and their helping hands all the way through the completion of the purchase.
As a very happy and satisfied client, we can highly recommend them. Thank you very much.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 28 May, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Extremely Disappointing Experience – Would Not Recommend
I had a very stressful and frustrating experience with Beeston Shenton Solicitors while purchasing my first home. From the beginning, the process was plagued with delays and poor communication. It took over a month for them to even begin progressing with my case due to system compatibility issues with the seller’s solicitors—something I was never informed about until the sellers themselves asked if the purchase was still going ahead.
My case was then passed to another solicitor, who began asking for documents that had already been provided. On one day, I received emails from four different people, each claiming they were now handling my case. I was asked to email documents back, only to be told months later that they needed to be posted—without even being given an address until I followed up myself.
I had to chase Beeston Shenton repeatedly, not only for my own updates but also on behalf of the seller’s solicitors, who were not receiving responses for weeks. My own emails were often ignored or met with one-line replies that offered no real help. Not once did any solicitor call me to explain the process or offer reassurance. Everything was handled via email, which made the experience feel cold and impersonal.
Toward the end, I was told I needed to deposit £6,500 more than expected—an incredibly stressful surprise. After completion, I was then asked to pay an additional £130 for the Land Registry fee, even though I had already received a completion certificate. I followed up, but weeks later, I still haven’t received a response and am now worried about the status of my Land Registry.
What should have been an exciting milestone turned into a five-month ordeal (with no chain on either side) due to their inefficiency and lack of professionalism. I would not recommend Beeston Shenton Solicitors to anyone looking for reliable, communicative, or supportive legal services.
Lawyer named in this review: Veronica Du'Quesnay
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Veronica and her team are absolute stars
I was going through my first house purchase recently, and used Veronica at Beeston Shenton having known one of her colleagues for a number of years.
What a decision it was. As someone who can't do admin to save my life, the calm and detailed approach from Veronica was just what I needed to guide me through the early stages.
Then as d day was approaching we got a last minute call to say further up the chain were delaying. Panic stations set in as I could not afford to go over the deadline for increased stamp duty. But as she was through the whole process, Veronica was calm, composed and incredibly supportive, ensuring she would be fighting tooth and nail to get it done the following week. She did, and now I'm in my first home and my 2 year old daughter has her first play room.
People dread the word solicitor quite often, but I would whole heartedly recommend Veronica to anyone who is moving house. She probably got quite frustrated with how much of a beginner I was, but it never showed, she held my hand when needed, gave me a kick up the backside when needed, and fought tooth and nail to secure me and my daughter our home!
Thank you Veronica, you didn't just complete a transaction that day, you set me and my daughter up for our future!
Lawyer named in this review: Veronica Du'Quesnay
A representative from Beeston Shenton Solicitors Ltd responded to this review on 08 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Property Sale
We were very happy with Veronica and Tracy, both very professional.
They kept us updated all the way through the sale of our house, and dealt with any problems that would arise very quickly.
We would definitely use Beeston Shenton again.
Lawyer named in this review: Veronica Du'Quesnay
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Great to Deal With
With regard to the purchase of our first home in England and also arrangement of our estate matters, my wife and I have found all the Beeston Shenton staff we have dealt with over the past 18 months to be very professional, responsive and attentive to our needs.
Lawyer named in this review: Veronica Du'Quesnay
A representative from Beeston Shenton Solicitors Ltd responded to this review on 12 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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House Buy and Sell
What an absolute gem of a solicitors these are. My solicitors were Veronica and Tracy, from start to finish they were very informative about the progress of the buying and selling of my homes, it did get stressful to me towards the very end through no fault of ours but my buyers, Veronica and Tracy dealt with this very well and kept me calm at the same time.
I would have no problem in recommending Beeston Shenton Solicitors and I shall use them in any future business.
Lawyer named in this review: Veronica Du'Quesnay
A representative from Beeston Shenton Solicitors Ltd responded to this review on 14 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Tracy & Veronica - Amazing solicitors
Very professional firm, I dealt with Tracy and Veronica, with regards to buying and selling my house. They were both amazing, very pro active, and got things done. They were always looking out for my best interests, always took my calls and ran through the smallest of details with me. I honestly couldn’t recommend them highly enough. They are both an absolute credit to the firm.
Lawyer named in this review: Veronica Du'Quesnay
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Excellent Experience
We were very well looked after by Tracy & the team at Beeston Shenton through every step of our property sale & purchase. Any queries we had or challenges that came up throughout the process were answered & resolved very effectively - we felt in very safe hands. If we ever decide to move house again, we'd definitely look to Beeston Shenton as our Solicitor of choice!
Lawyer named in this review: Veronica Du'Quesnay
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Property conveyance - would recommend
Tracy and Veronica were amazing, made sure we understood everything, answered any questions we had in a timely manner and were just lovely to deal with in general. The made the whole process as seem less as possible and would definitely recommend/use again. Thank you both
Lawyer named in this review: Veronica Du'Quesnay
A representative from Beeston Shenton Solicitors Ltd responded to this review on 13 March, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Sale of House
The team managing the sale of my late mother's house did a fantastic job under challenging circumstances. Veronica and Tracy in the property department were patient and persistent and ensured the sale of the property despite the numerous hurdles caused by one person.
Lawyer named in this review: Veronica Du'Quesnay
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Excellent Service and compassionate
The team at Beeston Shenton dealt with my requirements during a very difficult period of my personal life and handled everything with professionalism and empathy.
Lawyer named in this review: Veronica Du'Quesnay
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