01782 662 424
Here at Beeston Shenton, we work together to help you in any way we can. Whether you are getting a divorce or even moving home, there are colleagues here to help you get through the tough times and to give you support with all the paperwork.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Beeston Shenton Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Beeston Shenton Solicitors Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Beeston Shenton Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Beeston Shenton Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Beeston Shenton Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Beeston Shenton Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Beeston Shenton Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Sandra
Collected on:
Extremely efficient, friendly service. We would recommend to friends & family.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 28 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
New home purchases and sales
Courtney
Collected on:
I had a very stressful and frustrating experience with Beeston Shenton Solicitors while purchasing my first home. From the beginning, the process was plagued with delays and poor communication. It took over a month for them to even begin progressing with my case due to system compatibility issues with the seller’s solicitors—something I was never informed about until the sellers themselves asked if the purchase was still going ahead.
My case was then passed to another solicitor, who began asking for documents that had already been provided. On one day, I received emails from four different people, each claiming they were now handling my case. I was asked to email documents back, only to be told months later that they needed to be posted—without even being given an address until I followed up myself.
I had to chase Beeston Shenton repeatedly, not only for my own updates but also on behalf of the seller’s solicitors, who were not receiving responses for weeks. My own emails were often ignored or met with one-line replies that offered no real help. Not once did any solicitor call me to explain the process or offer reassurance. Everything was handled via email, which made the experience feel cold and impersonal.
Toward the end, I was told I needed to deposit £6,500 more than expected—an incredibly stressful surprise. After completion, I was then asked to pay an additional £130 for the Land Registry fee, even though I had already received a completion certificate. I followed up, but weeks later, I still haven’t received a response and am now worried about the status of my Land Registry.
What should have been an exciting milestone turned into a five-month ordeal (with no chain on either side) due to their inefficiency and lack of professionalism. I would not recommend Beeston Shenton Solicitors to anyone looking for reliable, communicative, or supportive legal services.
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Matter Type:
Residential Conveyancing
Chay
Collected on:
It was a rush to complete on a property purchase from auction and they really went above and beyond to make it happen within the timeframe. It’s not very often I feel that solicitors really earn their money but this was an exception. The sheer amount of work to get the purchase completed in such a short time frame makes me wonder if they ever slept - exemplary service! Well done and thank you!
A representative from Beeston Shenton Solicitors Ltd responded to this review on 16 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Beeston Shenton Solicitors Ltd.
Matter Type:
Wills
Mr and Mrs Ellis
Collected on:
All of the qualities I have selected accurately describe the excellent service received from our solicitor Juliette Carter.
Also, as I was disabled due to a recent hip replacement and was unable to attend at the office for witness signatures of our Wills, Juliette and her Trainee, Saskia, visited us at our home to witness them. This was very much appreciated.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Beeston Shenton Solicitors Ltd.
Matter Type:
Wills
Hillary Metters
Collected on:
For years I have been putting off making a Will, but having decided to approach Beeston Shenton I wish I had done it earlier. I received a warm welcome at every stage, from making the initial phone call, to meeting with my solicitor Juliette Carter, through to the final Will signing. Juliette was excellent in understanding what I wanted to include in the Will and answered all my questions. Communication and responses were swift and efficient and my Will was completed within days. I feel confident to return to Beeston Shenton for legal work in the future and highly recommend this excellent firm.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Beeston Shenton Solicitors Ltd.
Matter Type:
Wills
Lorraine Hopson
Collected on:
I telephoned regarding the free will service. Arranged an appointment. Juliette discussed what I wanted and the draft of my Will was received the next day. A further appointment to sign the draft Will and it was all completed very easily. Everything was explained fully. Overall an excellent solicitor all dealt with very professionally. I am extremely pleased with the service I received. I now have piece of mind.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Divorce
Jackie
Collected on:
Beeston Shenton came highly recommended from friends who work for other Solicitors within Stoke on Trent and have lived up to all expectations.
Very Professional, advice second to none, always approachable and have always been able to speak to Paul, Natalie or Olivia.
Natalie and Olivia work alongside Paul and are aware of your case and the ladies were spot on, so I knew when I spoke to either on the phone I would get the answers I needed or my message would be passed on and dealt with accordingly.
I started my process not in the best place. I am about to leave it feeling a whole different person. I have been completely looked after every step of the way and although you have your own journey it helps when you feel confident about your Solicitors.
Paul Shenton
From the day I walked into his meeting room I felt at ease. So Professional, kind and very helpful, he spoke to me on my level but it was obvious the work being carried out behind the scenes.
My experience was outstanding, we got our outcome and I am leaving Beeston Shenton very happy.
Paul Shenton is the best at what he does, his team work tirelessly and I would 1000% recommend Beeston Shenton
Thank you Mr Paul Shenton
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 May, 2025:
Thank you for your very kind review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Phill
Collected on:
Always very very helpful, knowledgeable and give excellent advice and fully committed service .
Sophie, solicitor, is always - always - very,very helpful, pleasant , very knowledgeable in large number legal areas and is backed up by helpful knowledgeable staff.
Ive no hesitation whatsoever in recommending both the firm and Sophie, my solicitor.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 02 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Barbara
Collected on:
Very pleasant and extremely professional. Approachable and understanding. Answered all my questions and made the process very easy to understand. Will definitely use in the future and also recommend
A representative from Beeston Shenton Solicitors Ltd responded to this review on 08 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Aaron
Collected on:
I was going through my first house purchase recently, and used Veronica at Beeston Shenton having known one of her colleagues for a number of years.
What a decision it was. As someone who can't do admin to save my life, the calm and detailed approach from Veronica was just what I needed to guide me through the early stages.
Then as d day was approaching we got a last minute call to say further up the chain were delaying. Panic stations set in as I could not afford to go over the deadline for increased stamp duty. But as she was through the whole process, Veronica was calm, composed and incredibly supportive, ensuring she would be fighting tooth and nail to get it done the following week. She did, and now I'm in my first home and my 2 year old daughter has her first play room.
People dread the word solicitor quite often, but I would whole heartedly recommend Veronica to anyone who is moving house. She probably got quite frustrated with how much of a beginner I was, but it never showed, she held my hand when needed, gave me a kick up the backside when needed, and fought tooth and nail to secure me and my daughter our home!
Thank you Veronica, you didn't just complete a transaction that day, you set me and my daughter up for our future!
A representative from Beeston Shenton Solicitors Ltd responded to this review on 08 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Nary
Collected on:
We are so grateful that we have chosen the right solicitor, Veronica Du'Quesnay-Brown and her team of Beeston and Shenton Solicitors, for purchasing a property. They are all so friendly and helpful in all ways. We cannot ask for more with their excellent service and their helping hands all the way through the completion of the purchase.
As a very happy and satisfied client, we can highly recommend them. Thank you very much.
A representative from Beeston Shenton Solicitors Ltd responded to this review on 28 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Amanda
Collected on:
Highly recommended! Great personal service from Kerry. Listened to what I needed and very quick to process and deliver. I 100% recommend
A representative from Beeston Shenton Solicitors Ltd responded to this review on 28 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Courtney
Collected on:
I had a very stressful and frustrating experience with Beeston Shenton Solicitors while purchasing my first home. From the beginning, the process was plagued with delays and poor communication. It took over a month for them to even begin progressing with my case due to system compatibility issues with the seller’s solicitors—something I was never informed about until the sellers themselves asked if the purchase was still going ahead.
My case was then passed to another solicitor, who began asking for documents that had already been provided. On one day, I received emails from four different people, each claiming they were now handling my case. I was asked to email documents back, only to be told months later that they needed to be posted—without even being given an address until I followed up myself.
I had to chase Beeston Shenton repeatedly, not only for my own updates but also on behalf of the seller’s solicitors, who were not receiving responses for weeks. My own emails were often ignored or met with one-line replies that offered no real help. Not once did any solicitor call me to explain the process or offer reassurance. Everything was handled via email, which made the experience feel cold and impersonal.
Toward the end, I was told I needed to deposit £6,500 more than expected—an incredibly stressful surprise. After completion, I was then asked to pay an additional £130 for the Land Registry fee, even though I had already received a completion certificate. I followed up, but weeks later, I still haven’t received a response and am now worried about the status of my Land Registry.
What should have been an exciting milestone turned into a five-month ordeal (with no chain on either side) due to their inefficiency and lack of professionalism. I would not recommend Beeston Shenton Solicitors to anyone looking for reliable, communicative, or supportive legal services.
Was this review helpful?
Dumitru
Collected on:
I have recently purchased my first home and had the pleasure of dealing with Veronica as my solicitor on this matter. The customer service at Beeston Shenton was amazing, quick to resolve any queries and a great deal too. I would highly recommend. Thank you for the service provided.
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Dan
Collected on:
We were really happy with the level of service provided regarding our sale and purchase. Everyone we dealt with was friendly, responsive and understanding.
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To address legal requirements of our clients whilst providing a tailored service promptly, efficiently and cost effectively. In doing so we aim to provide: - A quality, no-nonsense service - A commitment to the highest levels of client service - Excellence as standard - For our staff we aim to provide: - Job satisfaction - Achieve equal opportunities for all staff - To promote excellence with the means to development - We will strive to be a key provider of legal services within the North Staffordshire and South Cheshire area.
