New Enquiry Administrator at Howells Solicitors

Helen Martin

New Enquiry Administrator

Helen currently works in our Medical Negligence department as both a new enquiry administrator and medical paginator. Helen is the first point of call for all medical negligence enquiries.  Initially qualifying as a Social Worker, Helen began her career in Children and Families and Mental Health Social Work, giving a solid background in Children and Families, Mental Health and Community Care Law. Later going on to retrain in musculoskeletal and soft tissue rehabilitation work, Helen has worked extensively both in the public and private sector with clients with injuries due to accidents or injuries at work. In this time she worked within these teams in business development, to spearhead and manage this provision for under-served groups. Most recently, Helen has worked as part of the Nursing Staff within Specialist Spinal Injuries, Covid-19 and General Hospital Wards. Later going on to specialise to work directly with people with Spinal Injuries and Acquired Brain Injuries that had directly resulted from Catastrophic Injury or Direct Clinical Negligence. Being friendly and approachable, Helen hopes to bring her previous varied legal and clinical experience with people who have suffered both clinical negligence and injury, to provide a professional, swift and accessible service.

15-17 Bridge Street, S3 8NL

Licensed for 1 years

Practice Areas

Personal Injury, Clinical Negligence

5.0/5 17 Client Reviews 17
  • Personal Injury 7%
  • Clinical Negligence 93%
17 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    17
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
Caroline O Connor
Verified Caroline O Connor Added 1 day ago Report to admin
Collected whilst working at Howells Solicitors
April 17, 2025 20250417183117

Hip Revision Claim

5

Very pleased with Howells. Helen has kept us informed throughout the process and explained everything clearly.

Lawyer named in this review: Helen Martin

Was this review helpful? Yes

Tracey Pellegrine
Verified Tracey Pellegrine Added 1 day ago Report to admin
Collected whilst working at Howells Solicitors
April 17, 2025 20250417122628

Excellent Service from Helen Martin

5

Very thorough and experienced. Super fast response to queries. An excellent service that I can highly recommend.

Lawyer named in this review: Helen Martin

Was this review helpful? Yes

Izzy Aslam
Verified Izzy Aslam Added 2 days ago Report to admin
Collected whilst working at Howells Solicitors
April 16, 2025 20250416115137

Medical negligence

5

I had an awful experience during the birth of my baby and I knew things could have been better but reluctant to speak to a solicitor as in the end both me and baby were fine. I found the courage to speak to Howells and namely Helen, I felt really listened to and I’m grateful they have decided to take on my case. I will write a review at the next stage but if it’s even crossed your mind, do what I did and just pick up the phone as you may be suprised.

Lawyer named in this review: Helen Martin

Was this review helpful? Yes

Eliz
Verified Eliz Added 2 weeks ago Report to admin
Collected whilst working at Howells Solicitors
April 03, 2025 20250403122509

Very polite and professional. Always offering good advice and support.

5

I reached out to Howell Solicitors for help in writing a second complaint letter after my hand operation went wrong three times in hospital. They have been supportive in guiding me through the process to determine whether medical negligence was involved. We are currently awaiting a response from the hospital, and so far, I appreciate their assistance and professionalism.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 03 April, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

John David Bradley
Verified John David Bradley Added 3 weeks ago Report to admin
Collected whilst working at Howells Solicitors
March 28, 2025 20250328151124

Excellent Service.

5

Helen was so very helpful and informative with the information she gave us regarding our queery. It was a pleasure to speak to her.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 31 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Nikki-louise
Verified Nikki-louise Added 4 weeks ago Report to admin
Collected whilst working at Howells Solicitors
March 20, 2025 20250320112836

Thank you

5

Such lovely helpful staff members always easy to get hold of, polite and professional I'd definitely recommend x

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 24 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Robert Thomas
Verified Robert Thomas Added 1 month ago Report to admin
Collected whilst working at Howells Solicitors
March 18, 2025 20250318211534

Excellent

5

Helpful and Professional Solicitor
I had a really positive experience with this solicitor. They were approachable, clear in their communication, and took the time to explain everything in plain terms, which really put me at ease. Nothing felt rushed, and they were always quick to respond to any questions I had. Their support made the whole process much smoother than I expected. I’d happily recommend them to anyone looking for reliable and friendly legal help.


Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 19 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Laura hurst
Verified Laura hurst Added 1 month ago Report to admin
Collected whilst working at Howells Solicitors
March 13, 2025 20250313181944

Great experience and speedy response and letter creation

5

Great response time
Great time scale on producing letter of complaint
Helpful and understanding of my situation and trauma

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 17 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Ian
Verified Ian Added 1 month ago Report to admin
Collected whilst working at Howells Solicitors
March 05, 2025 20250305185715

Accident at work

5

Helen was very helpful and understanding and although they couldn't help me with my claim
Helen contasted me and explained to me

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 07 March, 2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

ELIZABETH MORAN
Verified ELIZABETH MORAN Added 1 month ago Report to admin
Collected whilst working at Howells Solicitors
March 04, 2025 20250304160847

Extremely helpful

5

Helen has been very understanding, patient and helpful. We cannot thank her enough for her advice and professionalism in dealing with our enquiry. Thank you so much.

Lawyer named in this review: Helen Martin

A representative from Howells Solicitors responded to this review on 05 March, 2025

Thank you for your review

Was this review helpful? Yes

About Helen Martin

Helen currently works in our Medical Negligence department as both a new enquiry administrator and medical paginator. Helen is the first point of call for all medical negligence enquiries.  Initially qualifying as a Social Worker, Helen began her career in Children and Families and Mental Health Social Work, giving a solid background in Children and Families, Mental Health and Community Care Law. Later going on to retrain in musculoskeletal and soft tissue rehabilitation work, Helen has worked extensively both in the public and private sector with clients with injuries due to accidents or injuries at work. In this time she worked within these teams in business development, to spearhead and manage this provision for under-served groups. Most recently, Helen has worked as part of the Nursing Staff within Specialist Spinal Injuries, Covid-19 and General Hospital Wards. Later going on to specialise to work directly with people with Spinal Injuries and Acquired Brain Injuries that had directly resulted from Catastrophic Injury or Direct Clinical Negligence. Being friendly and approachable, Helen hopes to bring her previous varied legal and clinical experience with people who have suffered both clinical negligence and injury, to provide a professional, swift and accessible service.

Languages Spoken: English

Contact Helen Martin

Address

Howells Solicitors

15-17 Bridge Street

S3 8NL



Phone

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

New Enquiry Handler

Howells LLP

?-present