01307 464088
At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gilson Gray LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gilson Gray LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gilson Gray LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Gilson Gray LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gilson Gray LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Bradey Maxwell-Grierson
Collected on:
This review is for a different branch.
Our support from Douglas has been second to none. He has been timely in his responses and has gone above and beyond supporting us to sell our property. Always contactable!
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Aidan
Collected on:
This review is for a different branch.
I’m a first time buyer and both Douglas and the Gilson Gray team have made the process of buying my first home a breeze
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Euan Thomson
Collected on:
This review is for a different branch.
Douglas was quick and efficient in getting our offer in and through the initial process. Great service
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Residential Conveyancing
Andy & Erica
Collected on:
This review is for a different branch.
First time buyers for the both of us so didn't know what to expect, but everything has been handled and done for us so quickly. Can't thank everyone at Gilson Gray enough. Highly recommend.
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Christine MacLeod
Collected on:
This review is for a different branch.
Excellent user friendly service with quick response when required.
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Gillian Selbie
Collected on:
This review is for a different branch.
Courtney Morrison was very friendly and approachable over the phone, and kept me up to date with everything that was happening. Thank you
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Colin Granger
Collected on:
This review is for a different branch.
Douglas has been very professional throughout
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Jamie
Collected on:
This review is for a different branch.
We appointed Nuria at Gilson Grey to handle our first home purchase conveyancing. Her frequent and clear communication put us at ease and took a lot of stress out of the process as first time buyers. Her attitude was very approachable and friendly. All the legal work was completed in a timely manner without any delays.
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Brenda Yavuz
Collected on:
This review is for a different branch.
Was a pleasure to deal with Gilson Gray and Douglas Hardwick. Kept us up to date and involved with the purchase process. Would definitely recommend. Thank you!
Was this review helpful?
Verified review
This review has been left by a verified client who used Gilson Gray Llp.
Matter Type:
Purchase and Sale
Daramola
Collected on:
This review is for a different branch.
GilsonGray is not just a company but a firm with distinctive service delivery. Feedback is apt and delivery is at the speed of light. For me, their service is beyond excellence
Was this review helpful?
Lindsay
Collected on:
I would not recommend this firm based on my recent experience. I arranged a 25-minute call on behalf of my 84-year-old mother to explore whether legal planning was needed regarding care home fees. I believed this to be an exploratory discussion, not a formal consultation, but an invoice for £318 was issued. I offered to pay 50% as a goodwill gesture, acknowledging there may have been a misunderstanding. This was rejected by client relationship partner Joe Davies, who insisted on full payment or threatened debt recovery. His approach was, in my view, aggressive and lacked any acknowledgment of the circumstances. I ultimately paid the invoice to avoid further stress on my mother, but found the handling of the situation disappointing and inflexible. Based on this experience, I would urge others to seek clarity in advance about what may be chargeable and to be cautious in their dealings with this firm.
Was this review helpful?
Olivia
Collected on:
Rachel was very helpful and kept me informed on each stage. With me being a first time buyer I didn’t know what to expect. Made the process nice and easy. Can’t wait to start decorating and move in!
Was this review helpful?
anthony
Collected on:
Ide just like to say a few words of the services provided by Gilson Gray solicitors dealing with the purchase of the Bungalow they were very professional start to finish I would recommend them Definitely ten out ten many thanks Anthony Armstrong
Was this review helpful?
Matter Type:
Residential Conveyancing
David
Collected on:
Had a great experience selling my house through Gilson Gray. Very easy. Great people to deal with. Very efficient and answered any queries promptly. Recommend 100%.
Was this review helpful?
Maria
Collected on:
A first class service from start to finish!! Hannah and Abigail are the dream team to work with, professional and helpful throughout our selling and buying process, nothing too much trouble, an amazing service, thank you.
Was this review helpful?
We are a comprehensive law firm, offering expert legal, property and financial services. So whatever stage you are at in your life, we can help you achieve your goals. We support our clients throughout their entire lifetime, so whether it’s corporate law or conveyancing, litigation or family law, our specialised teams will be by your side every step of the way.
