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Quay Legal

0117 462 3100
5.0/5
222 Client Reviews Leave a review

Quay Legal is a niche employment law practice, based in central Bristol, providing specialist advice to employees and employers on employment law and related matters.

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Quay Legal
Quay Legal

Accreditations

accreditation
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Available lawyers at Quay Legal

David Thomas

4.9 out of 5
(95)
Solicitor

Helga Fox Jones

4.9 out of 5
(62)
Solicitor

Janine Moreno

5.0 out of 5
(54)
Solicitor

How Quay Legal Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Quay Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Quay Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Quay Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Quay Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Quay Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Employment
3rd / 82
40th / 3068

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    214

  • Very Good

    8

  • Average

    0

  • Poor

    0

  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
PS
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Settlement Agreements

PS

June 06, 2025

Report to admin

Collected on:

Highly Recommend – Professional and Timely Legal Support

I recently used Quay Legal for support with a settlement agreement and was very impressed with the service provided. My solicitor was highly professional, provided clear and practical advice, and handled everything efficiently within a tight timeframe. Communication was prompt and reassuring throughout the process. I would highly recommend Quay Legal to anyone seeking reliable and expert legal support.

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Nick
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Constructive/Unfair Dismissal

Nick

June 06, 2025

Report to admin

Collected on:

NR HFJ

Absolutely brilliant from start to finish. A pleasure to deal with Helga.

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Anonymous
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Constructive/Unfair Dismissal

Anonymous

June 04, 2025

Report to admin

Collected on:

Great experience

I unexpectedly needed some legal advice and support for a matter related to my employment. After ringing around a few solicitors and being advised they probably couldn't help, I had Quay Legal recommended. When I called I got a great response with useful advice from the outset. My solicitor was very supportive and patient, I felt they went above and beyond what I expected and made the whole situation much easier to manage and navigate. I got a positive outcome from the situation and I wouldn't hesitate to contact them again should I need to.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Anonymous

May 29, 2025

Report to admin

Collected on:

Outstanding Service

I was recommended Quay Legal by another solicitor. From my initial contact with David he was patient and keen to help.

He clearly set out the legal position and the options available. Throughout the process he was professional but also supportive and kind. He provided a first class service and I would definitely recommend him.

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Anonymous
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Settlement Agreements

Anonymous

May 27, 2025

Report to admin

Collected on:

First Class Service

Quay Law helped me navigate a complicated employment claim with a positive outcome.

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Tom

Verified review

This review has been left by a verified client who used Quay Legal.

Tom

May 08, 2025

Report to admin

Collected on:

Sorted

Just a quick note to say thank you for your help with my sister.

Your strategy was a complete success and thankfully everything has worked out. It was worth every penny.

Many thanks

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Anonymous

May 07, 2025

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Collected on:

Amazing support from Helga

I’ve recently been made redundant and Helga has been so amazing throughout the process. I really appreciate the support, honesty and clear communication.

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Steve
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Steve

April 26, 2025

Report to admin

Collected on:

Employment settlement negotiation

A very helpful resolution to a complex and time pressured settlement negotiation. Very professional and calm yet warm interactions, clear and timely communication.

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Anonymous
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

April 24, 2025

Report to admin

Collected on:

Intelligent, considerate and careful

Excellent experience navigating exit from long term employment

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Anonymous
Employment

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

April 01, 2025

Report to admin

Collected on:

Professional, friendly and approachable.

Janine is a very knowledgeable solicitor. She explained the legal aspects of my case with ease. I felt that Janine always had my best interests in mind. I recommend and will come back if I ever need help in the future.

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Reviews collected from

guy
Employment

Matter Type:

Employment Law

guy

June 11, 2022

Report to admin

Collected on:

guy

Really good advice, clear and pragmatic. Also very good service, quick and arranged a meeting at very short notice. At a critical time they were able to help really quickly.

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Imre
Employment

Matter Type:

Employment Law

Imre

March 14, 2022

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Collected on:

Imre

Excellent service, very competent, helped us through a difficult time with a difficult employee.

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M
Employment

Matter Type:

Settlement Agreements

M

March 03, 2022

Report to admin

Collected on:

A client

I had an extremely turbulent, emotional, and stressful time with my previous employer. This led to a settlement agreement, which led me to use the services of Quay Legal.

David Thomas was the solicitor I used. His service was exceptional, thorough and he handled my case with sensitivity. He was able to give me factual information and advice, leaving me to make my own considered decisions.

I have had an long impeccable career history, and never imagined to be in a position where I would need an employment lawyer. David’s professionalism, coupled with sensitivity and much needed humour was exemplary.

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Quay Legal are accredited by

accreditation

About this branch

Description

Employment law solicitors

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
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