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How Quay Legal Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Quay Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Quay Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Quay Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Quay Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Quay Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    224
  • Very Good

    8
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Chris

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Pay Issue

Chris

July 29, 2025

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Collected on:

Employment tribunal multi claims case settled

Janine supported me with my claims across nearly two years, which settled yesterday. Her quality of work, level of detail and understanding of employment law is incredible.

It has been a pretty lonely place at times over the last 12-15 months but Janine played a massive part in keeping me focused, motivated and positive. Her recommendation of using James Bromige as Counsel was perfect for my needs and they both worked so well together. I was always kept up to date on everything in a way I could understand and that helped me make informed decisions.

Janine would often send me emails well into the evening and on weekends which you only do when you care about your clients and go beyond what the day job requires. Thank you

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JF

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Constructive/Unfair Dismissal

JF

July 25, 2025

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Collected on:

Janine Moreno

I just wanted to take the time to recognise Janine for her work on my case.
Not only was she extremely competent and efficient in her work, she was also incredibly personable and compassionate to the situation I found myself in.
My claim caused me a great deal of anxiety and stress and Janine’s ability to listen and understand was a massive comfort in such a difficult time, I found this hugely reassuring and I cannot speak highly enough of my interactions with her.
I have nothing but positives to say about Janine and would highly recommend her, I am extremely grateful that I opted to use the firm.

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Joanna Wade

Verified review

This review has been left by a verified client who used Quay Legal.

Joanna Wade

July 22, 2025

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Collected on:

Enquiring about solicitor services

I cant thank David Thomas enough for the help he provided even though it was an enquiring your solicitors do not deal with. The advice he gave was invaluable.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Anonymous

July 07, 2025

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Collected on:

Employee settlement

Really timely service received and everything was made clear. Would deal with again for other legal queries.

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Laura Tanner

Verified review

This review has been left by a verified client who used Quay Legal.

Laura Tanner

July 01, 2025

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Collected on:

Help in time of extreme distress

I contacted David Thomas today in desperation as a dispute I am currently having with a building contractor has escalated to an extremely distressing state and I am in urgent need of legal support.

David listened to everything I told him and offered sound advice. Even though my situation falls outside his area of work, he was more than happy to recommend another local law firm to me. I am extremely grateful for his kindness and professionalism at an agonising moment.

Thank you David for your help.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

June 27, 2025

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Collected on:

Excellent advice, support, understanding & kindness

David was really thoughtful, kind and gave great guidance and advice in regards to my employment issues. Could not fault him or his professionalism.

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Kim James-Coggins

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Settlement Agreements

Kim James-Coggins

June 26, 2025

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Collected on:

Great Service

In what was a tough situation, Helga was fantastic. Clesr and concise in advice given and always on hand when needed. I would highly recommend her for anyone needing a solicitor

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Settlement Agreements

Anonymous

June 24, 2025

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Collected on:

Highly recommend

Janine and the team help me through a rather stressful and complicated settlement agreement with a previous employer. Janine took the time to explain and talk me through every step whilst offering the up most professional advice. I couldn’t have done it without her.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Anonymous

June 23, 2025

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Collected on:

Stress at Work

Janie was highly recommended by a family friend and she came was pleasant, polite and very supportive. She delivered on all my expectations and more. I would not hesitate to use here again. Thank you very much.

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Paralegal

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Redundancy

Paralegal

June 10, 2025

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Collected on:

Excellent service

David and team provided a wonderful service and advice during a very stressful time. Excellent communication and care to myself and my situation and making sure that I had every advantage possible to get the best outcome. I don’t think I would have gotten through this time without such excellent care from David.

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Reviews collected from

guy

Matter Type:

Employment Law

guy

June 11, 2022

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Collected on:

guy

Really good advice, clear and pragmatic. Also very good service, quick and arranged a meeting at very short notice. At a critical time they were able to help really quickly.

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Imre

Matter Type:

Employment Law

Imre

March 14, 2022

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Collected on:

Imre

Excellent service, very competent, helped us through a difficult time with a difficult employee.

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M

Matter Type:

Settlement Agreements

M

March 03, 2022

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Collected on:

A client

I had an extremely turbulent, emotional, and stressful time with my previous employer. This led to a settlement agreement, which led me to use the services of Quay Legal.

David Thomas was the solicitor I used. His service was exceptional, thorough and he handled my case with sensitivity. He was able to give me factual information and advice, leaving me to make my own considered decisions.

I have had an long impeccable career history, and never imagined to be in a position where I would need an employment lawyer. David’s professionalism, coupled with sensitivity and much needed humour was exemplary.

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Quay Legal are accredited by

accreditation

About this branch

Description

Employment law solicitors

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
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