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Quay Legal is a niche employment law practice, based in central Bristol, providing specialist advice to employees and employers on employment law and related matters.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Quay Legal on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Quay Legal. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Quay Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Quay Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Quay Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Quay Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Quay Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Anonymous
Collected on:
David was really thoughtful, kind and gave great guidance and advice in regards to my employment issues. Could not fault him or his professionalism.
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Settlement Agreements
Kim James-Coggins
Collected on:
In what was a tough situation, Helga was fantastic. Clesr and concise in advice given and always on hand when needed. I would highly recommend her for anyone needing a solicitor
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
Janine and the team help me through a rather stressful and complicated settlement agreement with a previous employer. Janine took the time to explain and talk me through every step whilst offering the up most professional advice. I couldn’t have done it without her.
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Verified review
This review has been left by a verified client who used Quay Legal.
Anonymous
Collected on:
Janie was highly recommended by a family friend and she came was pleasant, polite and very supportive. She delivered on all my expectations and more. I would not hesitate to use here again. Thank you very much.
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Redundancy
Paralegal
Collected on:
David and team provided a wonderful service and advice during a very stressful time. Excellent communication and care to myself and my situation and making sure that I had every advantage possible to get the best outcome. I don’t think I would have gotten through this time without such excellent care from David.
David Thomas from Quay Legal responded to this review on 10 June, 2025:
Many thanks, Paralegal, for your generous review. Not a situation of your choosing but hopefully the catalyst for bigger and better things. Regards David
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Settlement Agreements
PS
Collected on:
I recently used Quay Legal for support with a settlement agreement and was very impressed with the service provided. My solicitor was highly professional, provided clear and practical advice, and handled everything efficiently within a tight timeframe. Communication was prompt and reassuring throughout the process. I would highly recommend Quay Legal to anyone seeking reliable and expert legal support.
Helga Fox Jones from Quay Legal responded to this review on 09 June, 2025:
Thank you very much for great review. It was a pleasure working with you. All the best, Helga
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Constructive/Unfair Dismissal
Nick
Collected on:
Absolutely brilliant from start to finish. A pleasure to deal with Helga.
Helga Fox Jones from Quay Legal responded to this review on 09 June, 2025:
Thank you for your fantastic review. I am glad to have been able to assist you in securing a positive outcome - it was a pleasure working with you! Wishing you all the best for the future, Helga
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Constructive/Unfair Dismissal
Anonymous
Collected on:
I unexpectedly needed some legal advice and support for a matter related to my employment. After ringing around a few solicitors and being advised they probably couldn't help, I had Quay Legal recommended. When I called I got a great response with useful advice from the outset. My solicitor was very supportive and patient, I felt they went above and beyond what I expected and made the whole situation much easier to manage and navigate. I got a positive outcome from the situation and I wouldn't hesitate to contact them again should I need to.
Janine Moreno from Quay Legal responded to this review on 09 June, 2025:
Thank you so much for your wonderful review, I'm so pleased to have supported you in reaching a positive conclusion. Wishing you all the best, regards Janine.
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Verified review
This review has been left by a verified client who used Quay Legal.
Anonymous
Collected on:
I was recommended Quay Legal by another solicitor. From my initial contact with David he was patient and keen to help.
He clearly set out the legal position and the options available. Throughout the process he was professional but also supportive and kind. He provided a first class service and I would definitely recommend him.
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
Quay Law helped me navigate a complicated employment claim with a positive outcome.
David Thomas from Quay Legal responded to this review on 09 June, 2025:
Many thanks for taking the time to leave a review - it is much appreciated. Regards David
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Matter Type:
Employment Law
guy
Collected on:
Really good advice, clear and pragmatic. Also very good service, quick and arranged a meeting at very short notice. At a critical time they were able to help really quickly.
Janine Moreno from Quay Legal responded to this review on 07 December, 2022:
Thank you for your great review. Best wishes Janine
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Matter Type:
Employment Law
Imre
Collected on:
Excellent service, very competent, helped us through a difficult time with a difficult employee.
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Matter Type:
Settlement Agreements
M
Collected on:
I had an extremely turbulent, emotional, and stressful time with my previous employer. This led to a settlement agreement, which led me to use the services of Quay Legal.
David Thomas was the solicitor I used. His service was exceptional, thorough and he handled my case with sensitivity. He was able to give me factual information and advice, leaving me to make my own considered decisions.
I have had an long impeccable career history, and never imagined to be in a position where I would need an employment lawyer. David’s professionalism, coupled with sensitivity and much needed humour was exemplary.
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Employment law solicitors
