Machins Solicitors LLP

01582 514000

We strive for excellence, taking the time to get to know you, your business and your industry. For Machins it’s personal, so we invest our time and energy to build strong, personal relationships to work with you and find the right legal solution. Delivering excellent legal advice for all our clients across a full range of services is at the heart of everything we do. In a constantly changing world, Machins Solicitors is firmly placed to understand you and your business. Our strength lies in our people and our values ensure that integrity and trust are core to ensuring that our clients receive the best possible outcome. Read more...

Also known as - Sumner And Tabor

Address
28 Dunstable Road
Luton
Bedfordshire
LU1 1DY
01582 514000
www.machins.co.uk

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Accreditations

Other locations

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Available lawyers at Machins Solicitors LLP

Philip Bain

Holly Baker

Gurjit Dhadar

Nigel Gibson-Birch

David Rushmere

Jackie Hand

Saima Shah

Radha Chauhan

Eugene Pritchard

Gill Vyse

Molly Betts

Graduate Legal Executive

Neil O'Callaghan

Laura Martin-Read

Nicki Denton-Masih

Shelley Rolfe

Sherri York

Jessica Theara

Maxine Braham

Lisa Doherty

Lucy Whitfield

How Machins Solicitors LLP Compares

Value for money

This firm - 92%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Machins Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Machins Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%

Overpriced 7%

About Right 87%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 93%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Machins Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Machins Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%

No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Machins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 10

237th / 4551

Company & Commercial

1st / 5

286th / 4336

Housing & Property

1st / 27

107th / 4227

Family Law

1st / 5

85th / 3835

Wills, Trusts & Probate

1st / 4

206th / 3487

Commercial Property

1st / 9

246th / 3294

Employment

1st / 3

109th / 3083

Regulations

1st / 7

117th / 2538

Immigration

1st / 1

163rd / 2005

Money & Tax

1st / 5

166th / 1837

IT & Intellectual Property

1st / 2

93rd / 1050

Dispute Resolution

1st / 2

172nd / 1035

Notary

1st / 1

64th / 713

Charities

1st / 1

70th / 563

Energy & Transport

1st / 2

39th / 514

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

251
Very Good

11
Average

5
Poor

1
Awful

18

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Gerard Lane

April 21, 2025

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Excellent service

The service we receive from Radha Chauhan at Machins is always professional & cordial. Her explanation of the situation leaves us with the knowledge to make the best decision for us. Meetings are always documented & we are left confident that we have been listened to and have made the right choices for our circumstances

Lawyer named in this review:
Radha Chauhan

Radha Chauhan

A representative from Machins Solicitors LLP responded to this review on 23 April, 2025:

Thank you for your wonderful feedback, Gerard! We're thrilled to hear that Radha's professional and clear guidance has helped you feel confident in your decisions during your Wills matter. It's always a pleasure to know that our clients feel heard and supported. If you need any further assistance, please don't hesitate to reach out!

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Housing & Property

Matter Type:

Landlord and Tenant

Elizabeth

April 20, 2025

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Excellent Service

Dealt with a tenancy issue and was thorough with paperwork and prompt to respond. Very happy with her service.

Lawyer named in this review:
Holly Baker

Holly Baker

A representative from Machins Solicitors LLP responded to this review on 22 April, 2025:

Thank you for your kind feedback, Elizabeth. We're glad to hear you were happy with the service and that everything was handled promptly and thoroughly.

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Teresa

April 14, 2025

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Experts You Can Trust

We have used Neil and the team at Machins previously, so knew that their professional expertise would guide us through our legal matter. Efficient, helpful and clear advice given. Would thoroughly recommend Machins.

Lawyer named in this review:
Neil O'Callaghan

Neil O'Callaghan

A representative from Machins Solicitors LLP responded to this review on 16 April, 2025:

Thank you, Teresa, for your continued trust in Neil and the team at Machins! We're delighted to hear you received efficient and clear advice. We appreciate your recommendation!

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Carol Honour

April 07, 2025

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Voluntary first registration

Gurjit dealt with the voluntary first registration of my property. It was dealt with swiftly by Gurjit and the land registry's queries were dealt with quickly although the land registry took 18 months to complete the registration. Gurjit did mention the long timescale when application was submitted.

Lawyer named in this review:
Gurjit Dhadar

Gurjit Dhadar

A representative from Machins Solicitors LLP responded to this review on 09 April, 2025:

Thank you, Carol! We’re glad to hear that Gurjit provided swift and a efficient residential conveyancing service despite the long timescale with the Land Registry. Your feedback is much appreciated!

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

April 07, 2025

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Conveyencing

Great service, the transaction from start to finish was very smooth. The team were very patient with us considering the various questions and concern for time limits we had.
Great communication.

Lawyer named in this review:
Jessica Theara

Jessica Theara

A representative from Machins Solicitors LLP responded to this review on 09 April, 2025:

Thank you so much for your wonderful feedback! We’re thrilled to hear that the process went smoothly and that our team could assist you with your questions and time-sensitive concerns. Clear communication and patient support are very important to us, and we’re glad it made a difference for you.

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Verified review

Anonymous

April 05, 2025

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Excellent service

Nicki Denton-Masih and her team handled the probate application for my late mother and the closure of a trust. It was a pleasure to deal with Nicki. She was friendly and efficient, clearly explaining the process and responding promptly and concisely to any queries. A truly excellent service. I would highly recommend Nicki.

Lawyer named in this review:
Nicki Denton-Masih

Nicki Denton-Masih

A representative from Machins Solicitors LLP responded to this review on 08 April, 2025:

Thank you for your wonderful feedback. We're so glad Nicki and her team could provide you with efficient and clear support during such a challenging time. We truly appreciate your recommendation!

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Paul Rowbottom

April 04, 2025

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Collected on:

Conveyancing

The process of conveyancing for this leasehold property was protracted, for a number of reasons, including an ambiguous lease, and a variety of economic factors. Our solicitor navigated and negotiated the process in our best interests to get the outcome we wanted. As a case study for selling a leasehold property, building insurance arrangements became a key obstacle for conveyancers. Citing section 164 of the Commonhold and leasehold Reform Act 2002 may have served to reassure conveyancers that the building insurance arrangements for this leasehold property where exactly what and how they are required to be.

Lawyer named in this review:
Eugene Pritchard

Eugene Pritchard

A representative from Machins Solicitors LLP responded to this review on 07 April, 2025:

Thank you for sharing your experience with us, Paul. We understand that the process of conveyancing, especially with leasehold properties, can sometimes be complex and challenging. We're pleased to hear that our solicitor was able to navigate and negotiate on your behalf to achieve the outcome you were hoping for. We also appreciate your feedback on the building insurance arrangements and the mention of Commonhold and Leasehold Reform Act 2002. It’s always valuable to learn from our clients’ perspectives. If you need any further assistance or have any questions in the future, we’re always here to help.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Vinicius Soares

April 03, 2025

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Collected on:

Great service

Very pleased with the services provided by Machins solicitors. Gurjit in particular was very helpful, responsive and approachable, and I'm really glad that she was our solicitor. Will definitely recommend her to others.

Lawyer named in this review:
Gurjit Dhadar

Gurjit Dhadar

A representative from Machins Solicitors LLP responded to this review on 07 April, 2025:

Thank you for your kind words, Vinicius. We're so glad Gurjit could assist you and that you're happy with the service provided. We appreciate your recommendation!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Cherry Newbery

April 02, 2025

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Collected on:

New Will

From first meeting Mr Gibson-Birch he made me feel very comfortable , as making my will was not an easy experience, but his kindly professional manner put me at ease , as he carefully and fully explained everything to me. I now feel very ' at ease' knowing that I have made the right decisions for my family. I cannot thank him enough.

Lawyer named in this review:
Nigel Gibson-Birch

Nigel Gibson-Birch

A representative from Machins Solicitors LLP responded to this review on 04 April, 2025:

Thank you for your kind words, Cherry. We're so glad Nigel was able to make the process comfortable and reassuring for you.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

M Duffy

April 02, 2025

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Excellent service on sale and purchase

Jackie at Machins handled our sale and purchase, through various ups and downs with speed and efficiency, very happy with the service.

Lawyer named in this review:
Jackie Hand

Jackie Hand

A representative from Machins Solicitors LLP responded to this review on 04 April, 2025:

Thank you for your kind words. We're pleased to hear Jackie made the process smooth and efficient for you.

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Michael

April 01, 2025

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Michael

When our mother died they were helpful in supplying her will, so we went back to them when selling her house. We were not disappointed, as they were very efficient, keeping us informed at each step and working quickly with the sale.

A representative from Machins Solicitors LLP responded to this review on 04 April, 2025:

Thank you for taking the time to leave a review. It means a lot to us that you chose to return to the firm to handle the sale of your mother’s house — we’re glad we could support you again. If we can assist with anything further, please don’t hesitate to get in touch.

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Housing & Property

Matter Type:

Residential Conveyancing

Kate

March 10, 2025

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Kate

Over the last 8 years Eugene Pritchard at Machins has helped me buy two homes and sell one. I wouldn't want to work with anyone else. Knowledgable, diligent, responsive and reassuring. I have already recommended Machins to several friends.

Lawyer named in this review:
Eugene Pritchard

Eugene Pritchard

A representative from Machins Solicitors LLP responded to this review on 10 April, 2025:

Thank you for your kind words Kate. We're very pleased we were able to assist you. We really appreciate you taking the time to write a review and thank you very much for recommending our services to friends.

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Royna

February 27, 2025

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Royna

They handled my case good and gave me every little detail about everything they single paper they gave me always keeping me updated with my case anytime I can call then and they were happy to help me

A representative from Machins Solicitors LLP responded to this review on 27 February, 2025:

Thank you for your kind words Royna. We're very pleased we were able to assist you. We really appreciate you taking the time to write a review.

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Wills, Trusts & Probate

Matter Type:

Wills

February 17, 2025

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A client

Thank you Machins! Radha was so helpful and went out of her way to help me with a seemingly small and insignificant task. She was so kind and so understanding of my needs. I had a very different interaction with another firm a matter of hours before speaking with her & her professionalism shone through - she really was a breath of fresh air. Will highly recommend going forward!

Lawyer named in this review:
Radha Chauhan

Radha Chauhan

A representative from Machins Solicitors LLP responded to this review on 18 February, 2025:

Thank you for your kind words! We're so pleased to hear that Radha was able to assist you and provide the support you needed. We truly appreciate you taking the time to write a review.

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Housing & Property

Matter Type:

Residential Conveyancing

Raya

February 07, 2025

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Raya

My partner and I worked closely with Jackie Hand for a little over a year whilst we purchased our first home. Jackie was everything you could want from a solicitor. She ensured that we were always kept up to date with the process and properly understood all the different phases of house buying. Communication was always quick and she truly cared about the purchase of our first home. Buying a house could feel daunting at times and we felt really cared for with Jackie. I would highly recommend Machins and Jackie Hand for any house purchase.
Jay and Raya

Lawyer named in this review:
Jackie Hand

Jackie Hand

A representative from Machins Solicitors LLP responded to this review on 07 February, 2025:

Thank you, Jay and Raya, for your lovely review. We're so pleased Jackie was able to support you through your first home purchase and keep the process clear and manageable. Congratulations on your new home, and thank you for recommending Machins! If you ever need assistance in the future, we’re here to help.

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