Michelle
Collected on:
Very reccomended
This review is for a different branch.
Very helpful, my son had a case against him from his ex and Tina helped him. The case was thrown out. It wasn’t cheap but it was worth it.
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Neves Limited
- Address
- LU1 2SJ
- www.neves.co.uk
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How Neves Limited Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Neves Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Neves Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Neves Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Neves Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Neves Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Neves Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Neves Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Overall experience
- Value For Money
- Communication
- Initial Impressions
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- Legal knowledge
Mary
Collected on:
Terrible
This review is for a different branch.
Absolutely terrible. Costs significantly higher than advised, work was done wrong which they failed to inform us about but charged me for and very poor service in general.
We discussed costs at the outset. All of the work to be completed was discussed and we were advised this would take 13-20 hours. When I closed our account, without the work even being completed, we had already been charged for 24.6 hours with a further 2.5 hours on the time ledger. This is without the work even being completed. The time ledger was also inconsistent with what we had been told was owing on our account which is concerning. Obviously, when you are trusting a solicitor to charge you fairly you want to see clear consistent records with explanations for the charges. The time ledger was difficult to get hold of, I had to request it 3 times, finally contacting the complaints department. Also , work was done wrong - an application to the land registry was rejected and Neves did not even bother to tell us. I only discovered this when I contacted the Land Registry myself to find out what was going on. Shocking. There was also rude behaviour, such as ignoring emails, I had to contact the managing partner to get the solicitor to respond to us.
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Matter Type:
Probate
Michael
Collected on:
Neves Solicitors
This review is for a different branch.
Neves solicitors dealt with my late mother’s will and sale of her property. I couldn't be more impressed with the service i received. Layla, Nadia and the team were very helpful, knowledgeable and very professional. It was a complicated situation and without their help and the help of the team, I don't think my mums estate would have been anywhere near settled. I would highly recommend Neves to anyone.
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Stephanie
Collected on:
Haneef is a superb solicitor
This review is for a different branch.
Haneef helped me with a lease extension. He was very efficient, thorough and easy to work with. Five stars.
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Sam
Collected on:
Family law
This review is for a different branch.
Neves have been sensational for me and my family a massive thank you to Heidi Iain and sally could have done it with out you guys your sensational
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Darren
Collected on:
Excellent service
This review is for a different branch.
Haneef at Luton branch has been excellent at dealing with my transfer of title at Land Registry, All delays were caused by the respondent and there legal team.i was fully updated at all stages by Haneef and sometimes got an instant email reply from Haneef.thankyou once again Haneef.
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Sue
Collected on:
Excellent service
This review is for a different branch.
Recently used Neves for conveyancing for a house sale. Dealt with Haneef Khan who was excellent. He dealt with everything efficiently and thoroughly and I would definitely use Neves again.
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Matter Type:
Matrimonial finance
jonathan
Collected on:
Where there is fee gouging, and poor service, there is ....
This review is for a different branch.
I agree with the other contributor to this unclaimed Trustpilot site for Neves.
I have had a wretched time with Neves for over 18 months on 2 fronts. Employment and matrimonial affairs. The service and support from both parts of the business are breathtakingly poor in my opinion.
The service by the now, and well overdue for retirement Mary McEvoy was inconsistent, dubious timeliness and effectiveness. All I seem to raise with the matrimonial team in Harpenden was invoices. Please don't ask for time breakdowns, you will need to wait a few months for those at times.
Employment matters handled by Fiona Hewitt in Milton Keynes, and her protector the great Peter Kelly no less were of little value, effectiveness or timeliness. After moving to a new lawyer a 100% satisfactory and speedy resolution to the matter was sorted. I negotiated 1/3rd of the proposed fees as no timesheets were provided to back up their billing.
You should avoid this establishment at all costs, as there seems to be a very exclusive club for their employees, and the customer is seldom first.
Terrible terrible terrible - in my opinion.
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Matter Type:
Trusts
James
Collected on:
Worst solicitors I have ever dealt with - avoid at all costs!
This review is for a different branch.
Without any shadow of a doubt, Neves are worst solicitors that I have ever had the misfortune to deal with.
Neves dealt with my late grandfather's Will Trust since he used the firm to set it up in the 1970s, and as such when my late mother passed away in December 2015 I was forced to start interacting with the firm in order to settle the estate and terminate his Trust. The Trust should have in fact been terminated some three and a half years previously when my grandmother passed away, but Neves did not act.
What was to follow when my mother died was four years of pain and agony, trying to get some sense out of the many solicitors I had to liaise with. Incorrect advice, seizing rent payments (that should have been due to myself and my uncle) in order to pay their own bills, ludicrous ideas for how to move forward and general inconsistency and ineptitude that makes me shudder to this day.
There should be a special place in reserved for Carole Hewett in particular, a woman of such legal incompetence that I cannot even begin to describe in a short review. She ultimate took on responsibility for the file and caused numerous issues that could have easily been avoided.
I would highly recommend that you avoid this firm for ANY of your legal requirements - you deserve better.
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Matter Type:
Residential Conveyancing
M
Collected on:
5*
This review is for a different branch.
Friendly service, fast responding, very helpful, nice and kind, absolutely professional it was pleasure to cooperate with this people, no stress at all
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