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Serjeant & Son

01487 812325
4.9/5
77 Client Reviews Leave a review

Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions. Read more...

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Serjeant & Son
Serjeant & Son
Serjeant & Son

Accreditations

accreditation
accreditation
accreditation

Other locations

Other locations

Serjeant & Son
have 1 other location

Kings House
Thetford
IP24 2AP

Kings House
Thetford
IP24 2AP

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Available lawyers at Serjeant & Son

Claire Honour

5.0 out of 5
(35)
Partner

Rebecca Baxter

5.0 out of 5
(9)
Solicitor

Wanda Szczygiel

4.8 out of 5
(7)
Solicitor

Isabel Whiting

4.7 out of 5
(6)
Apprentice Solicitor

Owin Kan

5.0 out of 5
(3)
Trainee Solicitor/Conveyancer

Katie Hole

5.0 out of 5
(1)
Apprentice Solicitor

Gemma Dance

0.0 out of 5
(0)
Trainee Solicitor

How Serjeant & Son Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Serjeant & Son on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Serjeant & Son. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 4%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Serjeant & Son and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Serjeant & Son performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Serjeant & Son and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Serjeant & Son compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Serjeant & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 1
456th / 4527
Housing & Property
1st / 1
429th / 4220
Wills, Trusts & Probate
1st / 1
474th / 3472
Commercial Property
1st / 1
371st / 3278
Employment
1st / 1
494th / 3068
Agriculture
1st / 1
135th / 610

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    72

  • Very Good

    4

  • Average

    0

  • Poor

    0

  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Gary,
Housing & Property

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Residential Conveyancing

Gary,

June 05, 2025

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Collected on:

Professional and persistent

Although the sale eventually fell through the legal process was very well managed and detailed. Claire was professional and persistent in making sure the process moved along even when the sale fell through. There were four offers that did not proceed and after a year of trying I actually gave up but this was nothing to do with Serjeants. Leasehold sales can be quite complex and it was good to have the reassurance of someone with the depth of knowledge needed to navigate the issues and questions that arose.

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Gillian,
Housing & Property

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Residential Conveyancing

Gillian,

June 03, 2025

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Collected on:

No hesitation!

Recently used Sergeants to carry out the Conveyancing on my house sale. They were efficient and friendly. A bonus that they are on the local High Street!
I have no hesitation in recommending them.

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Helen & Sam,
Housing & Property

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Residential Conveyancing

Helen & Sam,

May 28, 2025

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Collected on:

Conveyancing

Overall we're happy with the experience.

It was a long process due to buyers pulling out but successfully completed in the end. The re-issuing for forms (when changing buyers) wasn't checked thoroughly and some instructions were not reflected in the new forms and had to be corrected.

Isabel was pleasant to deal with.

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Rossana,
Housing & Property

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Residential Conveyancing

Rossana,

May 23, 2025

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Collected on:

House purchase

Throughout the purchase of our home Isabel acted professionally. The house report produced was excellent. Communication through the exchange to completion was great.

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David,
Housing & Property

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Residential Conveyancing

David,

May 10, 2025

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Collected on:

First time buyers!

Conveyancing with Serjeant & Son was a very easy experience, they were very professional and quick. Always open to communication and friendly. I would recommend their services. Thank you for helping us buy our first house!

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Raymond,
Housing & Property

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Renting and Tenancy Agreements

Raymond,

April 15, 2025

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Collected on:

Rental property agreement

Pretty good used this company for years as is our family’s through the years

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Jan,
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Disputed Probate

Jan,

March 11, 2025

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Collected on:

Will

Great service.Katie was very pleasant and responsive.

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Paul,
Housing & Property

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Residential Conveyancing

Paul,

March 04, 2025

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Collected on:

Conveyancing feedback

Isabel made the process smooth and handled some difficult situations very well situations. We were kept informed of the progress and our questions and concerns were answered very quickly.

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Robert,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Robert,

February 25, 2025

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Collected on:

Efficient and Effective Advice

My needs were explored effectively on the telephone. The appropriate Solicitor was identified and a first appointment made in a timely fashion. The solicitor was obviously clearly briefed as my enquiry was dealt with without needless repeat of my requirements. The advice given was clear, concise and appropriate. I was treated with dignity and respect throughout. Follow up was sent by e-mail within a week. It was a totally satisfactory experience.

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Paul,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Paul,

February 22, 2025

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Collected on:

Wills

We were dealt with by several different people in the office
and they were all very helpful. Rebecca was very patient and helpful as it was a subject we were not looking forward to doing.

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Reviews collected from

Neko

Neko

October 25, 2024

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Collected on:

Neko

Just leaving a review from behalf of Haart Estate Agents from Cambridge for Claire. Honestly we had a difficult case between us , but Claire had been a stellar support pillar for our mutual clients so much that I wanted to leave a good word in for her. She was understanding , kind and a pleasure to work with and I'm glad that a difficult time for clients was made a little easier.

You've been a pleasure and I really hope to work with you soon as well as recommend you personally to anyone I know might need real support.

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Fleur

Fleur

September 05, 2024

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Fleur

Claire, firstly I just want to say a huge thanks for all your excellent work on my behalf. You were so thorough, persistent, fair and transparent throughout the whole process whilst dealing with both our sale and purchase. You were extremely helpful and provided an excellent service. I would highly recommend yourself and the rest of the team at Sergeants and Sons!

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Steve
Housing & Property

Matter Type:

Residential Conveyancing

Steve

January 25, 2024

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Collected on:

Steve

Excellent service from Claire and her team from start to finish. I would recommend them to anyone in the local area looking to sell their property. Thanks very much for all your help

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Nora
Housing & Property

Matter Type:

Residential Conveyancing

Nora

January 02, 2024

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Collected on:

Nora

Claire is exceptionally efficient and very responsive to emails. I was very happy with her service hence I also recommended her to my friends and they have nothing but good words for her professionalism .

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Mason
Housing & Property

Matter Type:

Residential Conveyancing

Mason

November 28, 2023

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Collected on:

Mason

Appreciate all the hard work from Claire in purchasing our first home. Always keeping us updated throughout the process and made sure we were in before Christmas. Definitely will recommend! Thanks Claire!

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Serjeant & Son are accredited by

accreditation
accreditation
accreditation

About this branch

Description

Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Probate

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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