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How Roberts Solicitors Limited Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Roberts Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Roberts Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 28%
Overpriced 14%
About Right 57%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Roberts Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Roberts Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Roberts Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Roberts Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Roberts Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    426
  • Very Good

    16
  • Average

    2
  • Poor

    3
  • Awful

    19

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
stephen

Matter Type:

Purchase and Sale

stephen

March 12, 2025

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Collected on:

Will Mellor is Absolutely Amazing!

Will Mellor was amazing throughout the whole of the conveyancing process. His communication was top notch, and his advise was extremely clear and precise. I would definitely recommend Will and Roberts Crossley Solicitors to everyone.

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John

Matter Type:

Purchase and Sale

John

March 05, 2025

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Collected on:

5* Service

Great service provided by this firm. Affordable and very knowledgeable. 5 stars.

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Ben

Matter Type:

Remortgaging

Ben

March 05, 2025

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Great experience

Used the firm for a purchase and remortgage recently. Fantastic service and highly recommend

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Anonymous

Verified review

This review has been left by a verified client who used Roberts Solicitors Limited.

Matter Type:

Purchase and Sale

Anonymous

March 05, 2025

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Speedy & responsive

Excellent service when buying our first home. We had a dedicated conveyancer who we could email or call directly. They chased up responses from the other sides solicitors who were so much slower and they kept us informed by email/text, plus we could log into the online tracker to keep tabs on what’s happening. Overall a lovely personable experience.

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Harry

Matter Type:

Residential Conveyancing

Harry

February 12, 2024

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Amazing Service & Experience Purchasing Two Properties 5 years apart!

I’ve dealt with Ben Thomas for two separate property purchases I’ve made the first one in 2019 and the second one today.

On both occasions I’ve found Ben to be straightforward, professional and genuinely a great guy to deal with. He’s been amazing at keeping me updated and just getting the job done. He’s made the whole process easy and painless. I’m generally a worrier and dealing with someone who is approachable, friendly and explains things clearly is amazing.

I did a fair bit of research before choosing Robert’s Crossley and couldn’t find a cheaper solicitor. At first this worried me as I thought it might be a reflection on the service I would get however I was totally wrong. The level of service you get for the price paid is a bargain.

Thank you Ben and all the guys at RC!

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Raj

Raj

January 12, 2024

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Buying and selling a house through same company with two different sol

Waste of money. Overcharged. Advertise as no move no fee

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Reviews collected from

Steve

Steve

April 29, 2025

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Steve

Robert Morrison dealt with our conveyancing, with support from Will Mellor for completion when he was away on leave.
Robert was very efficient and responded to both emails and calls promptly and professionally.
This is the best conveyancing service I have ever dealt with and was superior to what I hear from friends and family.
I recommend them fully
Thank you Robert and Will, we valued your professionalism and ability to get the job done efficiently!

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ms29zippy22

ms29zippy22

March 11, 2025

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ms29zippy22

Really can't fault the service or handling of our house sale. We were kept updated, everything was professional and timely.

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Kevin

Kevin

March 04, 2025

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Kevin

I used Roberts to buy my house in 2010, and then to sell it in 2025. Everything was great both times - detailed plan available online, easy to contact, good cover when lead conveyancer is away, etc.

No need to be local to use them. Almost everything is electronic. Some things can be emailed, printed, signed in ink and scanned/photo for electronic return. Only about 2 things required the use of post to return a wet signature.

They are quite flexible, eg, I was buying and selling separately, but ended up exchanging contracts on the same day, and also completing on the same day a few weeks later. Due to that, it was easiest to process it as a chain to minimise money transfers which is what Roberts did.

My sale only took 4 weeks to exchange of contracts, very happy with how everything went.

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Ryan

Ryan

February 28, 2025

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Ryan

I recommend these to all friends and family, used a few times now, very prompt, always answer the phone. Good systems.
Stephen was brilliant for us, always is.

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Lawrence

Lawrence

January 24, 2025

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Lawrence

I have dealt with Roberts Crossley Solicitors and John Roberts for many years and am very happy with the service I have received. He has dealt with multiple successful transactions for us, his communication is excellent and I would highly recommend his and their services. Thank you for all your help and guidance and hope to use you in the future again.
Lawrence

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Roberts Solicitors Limited are accredited by

accreditation
accreditation

About this branch

Description

When you instruct us, you receive the name and direct dial number of the person dealing with your file and to whom you can speak throughout your transaction. You can, therefore, rest assured that we are not a huge conveyancing firm based in a large call centre where you never get to talk to the same person twice! We specialise in online conveyancing, so our clients benefit from: - Efficient online tracking system which is accessible 24/7. - All documents are sent by email. - Text message updates. We operate from a high street office in Macclesfield, Cheshire, where our clients can come and talk to us, should they wish to.

Practice areas

We have over 20 years experience in Conveyancing.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land

Business areas of law

  • Commercial Property
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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