01606 487 77
Susan Howarth & Co Solicitors, Northwich, Cheshire - Established in 1997 with the belief that everyone has a right to access justice and a commitment to deliver the highest quality of service to all clients, which is evidenced by its strong reputation as one of the best Family Law firms outside Chester, Liverpool and Manchester. Award-winning, Lexcel-accredited for 11+ years, longstanding practice and lawyer rankings in the prestigious Legal 500 and Chambers & Partners legal directories, numerous accreditations and panel memberships, 4.5*/5* from 450+ online client reviews. Susan Howarth & Co Solicitors offer high-quality legal advice in Family Law, Residential & Commercial Property, Wills, Trusts & Probate incl, Powers of Attorney & Court of Protection. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Susan Howarth & Co. Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Susan Howarth & Co. Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Susan Howarth & Co. Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Susan Howarth & Co. Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Susan Howarth & Co. Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Susan Howarth & Co. Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Aaron
Collected on:
Lisa and the team at Susan Howarth & Co Solicitors were an amazing help dealing with my case. They made the process clear and easy to understand. They always responded to queries quickly and explained things for us. They were friendly and incredibly approachable. I felt like they genuinely cared about our case and giving us the best service. I would 100% recommend them to anyone.
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Daniel
Collected on:
I've had dealings with Nicola for around 3-4 years now on an off and when she first arrived I was ready to give up but she scooped me up and helped me through Divorce, Finances, Children and all the matters in between,
Incredibly professional, competitive and will always have my corner, for that I am incredibly grateful
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Helen
Collected on:
The team at Susan Howarth & Co solicitors are extremely approachable, efficient, organised and reliable. We received clear and honest advice from Vicky Poole who was pro-active, had great legal knowledge and was tenacious throughout the case. Vicky, through great communication skills, kept us up to date with what stage of the process we were up to. Overall, it was a pleasure being a client at Susan Howarth & Co solicitors and would highly recommend the company as well as Vicky to anyone seeking help. If we ever need help again, we would definitely contact them.
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Verified review
This review has been left by a verified client who used Susan Howarth & Company.
Matter Type:
Residential Conveyancing
David Yates
Collected on:
Susan Howarth solicitors was recommended to me at the start of my house buying process and I wasn’t disappointed . From start to finish the matter was handled professionally which made a stressful process straightforward
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Matter Type:
Child Custody
Danielle
Collected on:
I was represented by nicola in custody battle for a year and half which was very stressful for myself and the children but nicola made the ordeal must easier.
Through out this court case nicola communicated very well with me at all times.
Me and the children got the best results we could of asked for without nicola the out come could of been different.
Thank you again very much
Danielle
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Peter
Collected on:
Dealing with Lisa Harding over the past few weeks to conclude a rather protracted and involved land conveyancing sale was highly rated by myself and my sister. Lisa came on board to conclude the sale and proved to be highly professional, cutting through delays with excellent communication and very reassuringly robust approach to completing the sale on our behalf. From our immediate dealings with Lisa she engendered great confidence that she would finish the work that she had been tasked with. Lisa was very approachable and always responded to calls and emails in good time. Susan Howarth Solicitors have been excellent dealing with this and we certainly thank and rate Lisa Harding very highly for the highly professional and successful work she carried out for us. Highly recommended. Thank you.
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Matter Type:
Children Act proceedings
mark
Collected on:
Nicola, has been absolutely fantastic representing me family court proceedings , throughout the entire process Nicola has been amazing, exceptionally professional, knowledgeable, proactive and fair.
During one of my tough experience, I was extremely fortunate to have Nicola working for me.
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Matter Type:
Separation
Clare
Collected on:
I cannot recommend Victoria enough to anyone who is looking for help with family law.
The support given throughout was second to none. Having worked with Victoria before, it was never in question that I sought her support again.
From start to finish, processes were outlined and clear. Open communication along the way and honest responses to questions asked.
The service received was nothing short of outstanding.
Thank you to the rest of the team at Susan Howarth too, for their services and dedication.
Without hesitation, I would recommend Victoria and the team at Susan Howarth.
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Matter Type:
Purchase and Sale
Eddie
Collected on:
My partner sold her house in one day, a nearly-new house, no chains, seemed like a simple sale.
It ended up taking nearly 5 months.
We went long periods of time with no updates, documents found to be sent to the wrong place, poor communication in general and no sense of urgency. The conveyancer who likes to sign correspondence with, "L", refused to meet my partner even when both were in the same building during an office visit by my partner to complain about the level of service. I don't think, "L", ever called, only calling to reply to any of the inquiries by my partner was forced to make.
One mistake was so bad, it may not have been spotted had I not gone in myself to complain.
This whole process caused some hardship because my partner had to pay a mortgage AND rent plus storage charges after moving out of the sold property thinking completion was weeks away, It ended up being months away.
How could such an easy sale take so long? If we were warned it would take 5 months would we have given them our business?
I'm told there is no law against conveyancing taking a long time but we will be making complaints to the FO and the FCA, it seems we just have to report it even if nothing comes out of it.
A representative from Susan Howarth & Co. Solicitors responded to this review on 30 September, 2024:
Dear Eddie, As you state, you are not one of our clients and as such we cannot discuss with you, any transaction where you are not our client. We would comment however that on any given transaction, unforeseen complexities can often arise which need to be addressed and resolved and furthermore, we cannot control delays occasioned by third parties. Should our client wish to raise with us any concerns we would be happy to consider and respond to the same. Regards SH&Co.
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Matter Type:
Child Arrangements Following Divorce
Sarah
Collected on:
Nicola recently represented me in Court and was fantastic. Nicola is approachable; very supportive and knowledgeable. Nicola gives professional, sensible and appropriate advice in a timely manner and I appreciate everything she has done to support my family. Thank you!
A representative from Susan Howarth & Co. Solicitors responded to this review on 03 July, 2024:
Dear Sarah, Thank you for your positive feedback. We are delighted to hear that Nicola provided you with excellent representation and support during your Family law matter. Your appreciation means a lot to us.
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Matter Type:
Residential Conveyancing
Jon
Collected on:
David Williams dealt with the sale of our property. He was very professional, efficient and polite. The price was also very reasonable!
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Matter Type:
Residential Conveyancing
Andy
Collected on:
Susan Howarth & Co Solicitors did a fantastic job with my house sale. They did an excellent job of keeping me up to date throughout the process and handled everything professionally. John Spittle handled my sale and made sure I was kept informed of any relevant developments and made me feel comfortable with all of the paperwork.
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Matter Type:
Residential Conveyancing
Rhona
Collected on:
Very professional , prompt service. Staff very helpful and friendly. Pricing excellent, only praise for the service I received
A representative from Susan Howarth & Co. Solicitors responded to this review on 06 July, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Ben
Collected on:
After an initial conversation with the solicitor and contacting them twice to let them know where I was upto. I was still waiting over 5 weeks for them to contact me to set up a file and take details. I found another solicitor in the end as they were just an absolute waste of time.
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Matter Type:
Residential Conveyancing
Chris
Collected on:
Just had dealings with this solicitors. Did a thorough job. More than happy. I would recommend
A representative from Susan Howarth & Co. Solicitors responded to this review on 06 July, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Julie Merrill
Collected on:
Our vendors used Susan Howarth and we had nothing but problems with them and lots of delays. If you want a quick sale then my personal opinion is not to use Susan Howarth.
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Matter Type:
Divorce
Cindy Cliffe
Collected on:
I have used both Susan Howarth and Emma Stride and would highly recommend them. They keep the fuss to a minimum and really listen to what you want. We are a blended family so nothing is straightforward, but they take the stress out of it every time. House move next, and I will definitely be using them.
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Matter Type:
Probate
Janet Atherton
Collected on:
Probate and Conveyancing. Emma and John helped me and my family through a very emotional and difficult time, providing all the necessary information and guidance to enable us to see our way through the legal maze, to a satisfactory end of process and completion. the solicitors and staff were able to shoulder much of the stress, by being calm, professional, knowledgeable, and above all, kind.
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Matter Type:
Wills
Steve Clarke
Collected on:
We were attracted firstly because they are local and independent. The drop in, easy access session, was really useful and we were well received and quickly attended to. From introducing ourselves and explaining what we were looking for, right through to its conclusion we were well looked after. We found the staff to be friendly and professional, particularly our nominated solicitor, Emma Stride. We were listened to and the information given to us in return was clear and easy to understand. The progress of the work was well communicated despite challenges relating to the corona virus. We were treated fairly and after completing business I felt assured that we had done the right thing and seen the right company. So it is on that basis I can say we have been very satisfied with the overall service and I would have no hesitation in recommending Susan Howarth & Co.
A representative from Susan Howarth & Co. Solicitors responded to this review on 01 July, 2020:
Dear Steve, we're so pleased to hear that your experience updating your will with us was both simple and straightforward, and we really appreciate you taking the time and effort to leave us this feedback. Kind Regards SH&Co.
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Matter Type:
Residential Conveyancing
Jodie Ellen
Collected on:
We used Susan Howarth and Co for our house move! David and the team were great! Kept us well informed, almost daily contact when we ran into some problems with our house sale!
Couldn't fault them so much so I recommend them to two friends who have also used them! And an added bonus their fees were more reasonable than some other local solicitors would definitely recommend!
Thankyou to the team!
Jodie and Craig
A representative from Susan Howarth & Co. Solicitors responded to this review on 01 July, 2020:
Thank you so much for the fantastic glowing feedback - nothing trumps a recommendation. Oh wait, TWO recommendations does! 😅 Seriously though, thank you for taking the time and effort to leave your review - it's hugely appreciated. Hope you are both staying safe and sane. Best wishes SH&Co.
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A Band 3 Leading Firm in the Legal 500 and a Band 2 ranked firm in Chambers & Partners legal directories, with Directors Susan Howarth inducted into the Legal 500 Hall of Fame and a Band 2 ranked Solicitor in Chambers & Partners, and Victoria Poole a Band 1 ranked lawyer in Chambers & Partners. Our Family Law team are Legal 500 Leading Lawyers and Resolution accredited-members, and a number of our solicitors have specialist accreditations in their respective areas of law and we are able to provide additional services such as Family Mediation and Fixed Fee Divorce services* for those on low income. While our normal office hours are 9am to 5.00pm Monday to Friday, flexible appointments to suit you outside these hours can be arranged with prior notice and for the less able, with home or hospital visits are also available. We offer a FREE weekly legal advice clinic for Wills, Trusts, Lasting Powers of Attorney & Probate clients by pre-booked appointment. We pride ourselves on offering a first class service which is sensitive to our clients needs but is also efficient and cost effective. The firm is recognised by the Law Society as achieving high standards of practice management and client care and we have been awarded the prestigious Lexcel accreditation for over 11 years in recognition of this. Our highly experienced staff ensure you will receive the right advice from the right people at the right time. Please contact us on 01606 48777 and we’ll be happy to offer you the help and advice that you need.
