Axis Professional Services Limited

First month was great communication, then we changed conveyancers, she was awful, barely any work was completed in the two months we were with her. We complained and was given another conveyancer. He started off great and quickly became non communicative or extremely limited- so we complained. We missed the deadline for the increase stamp duty- we were 6 months into process by that stage. We were then allocated an assistance conveyancer to help our conveyancer- and this seemed to have helped but it was still not clear on the steps taken. I would never use this company again. We completed around 8 months. The chain consisted of 4 people and it wasn’t a complicated chain. It’s a shame because we picked them as they had super good reviews. They did reduce our fee (we noticed at the end of billing) and we assume it is for the constant inconveniences we experienced. They also have a bill at the sale- basic errors on this and we had to inform them to correct it.

As a letting agency it’s great to have Axis on hand for help and advice. On each occasion I have needed to use them I have been met with fast communication, detailing the pathway ahead with possible outcomes and expected time frames with regular updates on the way. Thank you for making our job that much easier!

Kay has been so fast and supportive during the buying process of our house.

Ellen Cooper was excellent throughout house buying process, with regular updates and fast turnaround times on all key stage. She was instrumental in ensuring that the completion date was met with ease, making the whole process much less stressful than it could have been. Very impressed.

I had Ellen Cooper handling my house purchase, which involved a lot of challenging and stressful last minute changes, and pressure from all sides to rush to beat the increase in stamp duty coming on 1 April 2025. Ellen was the picture of calm and professionalism and pleasant to work with in spite of this. She deserves huge thanks on behalf of the entire chain and all their advisers for her speed and never missing a beat. Big, big thanks from CB in 2025!

I worked with axis professional for my house sale in march this year. Ellen was professional and efficient, explained everything we needed to know and provided reassuring updates regularly. I would recommend anyone to use this firm. What I found most helpful was their calm approach helped me to stay calm and feel that everything was in hand and under control, really put my mind at ease. The staff clearly have excellent knowledge and take the time to explain in terms I could understand.

We are so impressed with the service received from Axis: Professional, friendly, no jargon, and incredibly prompt.

At all times we felt informed, and totally confident in the way the case was being handled. As this was a considerable debt (£22k) we were worried that we might not know what was happening, but Axis kept us aware of everything that was going on, and all of our options.

We were given realistic, commercially sensible advice coupled with incredibly prompt communication and replies to emails, which enabled us to make decisions about what steps we wanted to take with confidence.

We felt so lucky to have Ellen looking after our case for our move. We had several hiccups along the way and each time she was so helpful and supportive. I would always recommend Ellen and her services, we’re very grateful we had her to look after us!

We directed Axis (Key 2 Conveyancing) to act as our solicitors after putting an offer in on our new home. We were assigned Sara and from the very start she has been absolutely brilliant.

Due to the sellers chain we were on a tight timeframe, but thanks to the quick and professional work by Sara we were in our new home in time for Christmas (roughly 2 months from when we directed them to act for us).

I can honestly say I recommend them to anyone looking for a conveyancing solicitor.

From the outset we received an unmatched level of service, the process was very efficient, each step was fully explained and we were kept up to date with the progress made.