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Gorvins Residential Llp

01619305350

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Gorvins Residential Llp

How Gorvins Residential Llp Compares

Value for money

This firm - 63%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Gorvins Residential Llp on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gorvins Residential Llp. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 33%
About Right 62%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 52%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gorvins Residential Llp and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Gorvins Residential Llp performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 52%
No 48%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 56%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gorvins Residential Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Gorvins Residential Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 56%
No 44%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Gorvins Residential Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Gorvins Residential Llp only have 124 reviews listed here

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Review Sources

Client Reviews

3.0/5

Reviews summary

  • Excellent

    61
  • Very Good

    3
  • Average

    0
  • Poor

    1
  • Awful

    59

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kellie

Kellie

May 21, 2025

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Case handlers don't appear to know they are doing

I wouldn't give them 1 star but had to. They say they haven't had responses from the sellers solicitors, when I have seen proof they have, plus my case handler verbally told me she had a response, the days later said she hadn't, this made her appear dishonest, but when questioned further her response was borderline rude. She is always unavailable when I contact her, she doesn't respond to emails for days. I have tried to make a formal written complaint and they haven't even acknowledged or responded to that. shocking service for something I am paying thousands for.

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Tommy

Tommy

May 19, 2025

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Elijah Bailey

A massive thank you to our case handler Elijah Bailey. He was absolutely brilliant throughout our house buying process. He would always answer the phone or our in app messages and always chase up things as we would request. Would definitely be using Gorvins again in the future and hopefully Elijah!

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Rosa

Rosa

May 16, 2025

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Unprofessional and Frustrating Experience

Our experience with this solicitor was deeply disappointing. Communication was consistently poor — our questions about the buying process were frequently ignored, and we had to chase multiple times just to get basic responses. It seemed there was never time to reply to genuine queries, yet if we expressed any frustration or were perceived as being impolite (understandably due to the stress), we would get an immediate response — not to resolve the issue, but to reprimand us for our “bad manners.”

There was a complete lack of empathy or understanding for the pressure we were under, and instead of staying professional, the solicitor often took things personally and reacted defensively. Mistakes were made without any acknowledgment or apology, and we felt unfairly judged throughout the process.

Overall, the service was far below the standard expected from a legal professional. We would not recommend this solicitor to anyone seeking competent, respectful, and reliable support during such an important transaction.

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Hannah

Hannah

May 09, 2025

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The single worst service I have ever experienced

If I could give this company less than 1 star, I would. I don’t think I have ever left a negative review in my life but this is possibly the worst service I have ever received. Countless errors, delays and lack of communication throughout buying my property last year and I continue to have on- going issues with sudden ‘additional incurred fees’ almost 8 months after completion. Worse than this though is the disgusting and disrespectful attitude displayed by so many of the staff. I have raised a complaint with the Legal Ombudsman regarding this, but please DO NOT USE these solicitors

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Slava

Slava

April 30, 2025

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Avoid at all cost

I used Gorvins Residential LLP for my personal transactions before as well as recommended them to our clients (myself being a mortgage advisor).

However, their handling of the latest case for our clients was appalling and nothing short of negligence.

Gorvins requested and received mortgage funds on 27 March for the completion set on 28 March. Unfortunately, Vendor passed away on 27 march meaning that no completion could take place until beneficiaries of the estate obtain grant of probate which usually takes 1-3 months.

Our client was ready to wait, but to their shock they soon discovered that Lender took mortgage payment from their bank account (while there was no mortgage completed). On investigation it became apparent that Gorvins did not return mortgage funds back to the bank - they just kept £170k and did not even notice that something was wrong!

To make things worse, Gorvins only acted on this issue when we contacted them (15 days after the failed completion date) and notified that they should send money back to the Lender and also notify them that no completion took place. Until then, Gorvins were doing nothing. We can only assume that their controls failed and they were none the wiser that they have extra £170k sitting in their bank for which our client is being charged interest.

This has caused our clients (first time buyers) significant distress as well as they were deprived the use of funds until Nationwide issued a refund.

Gorving clearly failed their duty of care towards our client. However, they were far from ready to admit their mistakes. 6. When I was instructed by the client to find out what has caused the above issues, I tried directing this query to Beth Schofield who bluntly refused to answer the question of why this has happened. This raises a question of trust and what else might have been missed on this case.

Also, during two phone calls with Beth she was rude & arrogant. As well as interrupted me and did not allow to speak. She shouted at me and terminated calls twice.

Such attitude and attempts to cover up their errors are unacceptable.

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Chaudhry

Chaudhry

April 26, 2025

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Worse service ever

If I could give a negative rating, I would. This firm has provided the worst customer service I have ever experienced. My conveyancing matter remained unresolved for months, with no updates unless I chased them. Each time I reached out, I was met with excuses—either the person handling my case was on leave or unavailable.

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Rachel

Rachel

April 23, 2025

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Amara was a gem

Amara is a asset to the company, With her knowledge, approach and over all experience she gave us.

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Louis

Matter Type:

Residential Conveyancing

Louis

March 28, 2025

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Avoid! Gas lighters. Stress and misery. Do not use them!

Avoid this 'call centre style' monstrosity at all costs – it's not worth your time, energy, or money. Read all the awful 1-star reviews and steer clear. (The 5 star reviews have to be fake!)

Communication and competence are non-existent. We endured neglect, significant delays, rude comms, and SO much stress.

Their most obnoxious complaints manager who manipulated the situ, falsely accused us of ‘harassing’ and ‘bullying’ them (a blatant lie), and abruptly terminated us as clients. Gaslighting at its finest!

We wasted 5 months with these crooks. Please do yourself a favour and avoid them.

P.S. The day they let us go (truly a blessing in disguise), we found a recommended solicitor who, although a bit more expensive, turned things around for us overnight. The relief we felt was indescribable and they got us to completion in 3 weeks. There are good people and competent firms out there. Don't settle for this kind of treatment.

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Andrew

Matter Type:

Residential Conveyancing

Andrew

March 28, 2025

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Please avoid. Terrible solicitors!

Gorvins caused us months of stress and worry and nearly lost us our inward property. There was a complete lack of communication throughout the entire process. Our case handler, Rosette Luamba, sat on our file for 8 weeks and did nothing. She was slow, incompetent and refused to speak to us or respond to our emails. When we called to speak with her she was not at her desk, or was out to lunch, in a meeting, on holiday or busy. We called multiple times to try and get an answer as our buyer was frustrated and threatening to pull out and we were always brushed aside and there was no urgency or empathy from the company. When we contacted Rosette’s managers, Kerry Sharples and Steven Man, they didn’t respond either. Eventually, after months of delays and lack of communication we raised a complaint via their complaints process. Gorvins then immediately terminated our agreement and accused us of harassment and bullying against their staff (in their words: “what you believe is chasing we view as harassment of our staff”) despite the fact their staff never spoke to us. They are crooks and your case is not important to them and they will drop you as soon as you complain. Our new solicitor completed everything in 3 weeks proving how incompetent and dreadful Gorvins are. Please avoid at all costs as you will experience months of stress, frustration and zero communication. An appalling company who should be investigated by the Legal Ombudsman.

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Tash

Tash

March 26, 2025

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Absolutely Brilliant!

You hear some horror stories about buying your first home and delays happening across the board so we were very nervous when choosing our solicitors - however - there was no need for the panic. Gorvins have been INCREDIBLE. Beth Schofield is by far one of the best people I’ve dealt with in our house purchase, she was so proactive, kind and just helpful! Buying a house is stressful but having Beth in our corner made it SO much better. She had such a proactive approach the while way through the process and really helped us in buying before stamp duty came into affect. I felt bad for calling her about updates but she was so lovely and kind during one of the most stressful work periods she’s probably endured (with everyone trying to get in before SDLT!). It takes a lot to be in a high stress job and remain composed/kind, I will forever be grateful for the efforts of Beth and Gorvins LLP for helping us so wonderfully and for being so fast. We managed to buy a house within a month which is mental and I can’t quite believe it but we couldn’t have done it without everyone’s efforts. Thank you a thousand times over.

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