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How Bott And Co Solicitors Limited Compares

Value for money

This firm - 88%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Bott And Co Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bott And Co Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 37%
About Right 61%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bott And Co Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Bott And Co Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bott And Co Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Bott And Co Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Bott And Co Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    1448
  • Very Good

    190
  • Average

    29
  • Poor

    18
  • Awful

    196

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Millie

Millie

July 25, 2025

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Good

Very helpful thank you for your time.

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Sehrush

Sehrush

July 14, 2025

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Accident

Megan was very helpful and polite
Would definitely recommend to use this firm

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Kikilicious

Kikilicious

June 24, 2025

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Claim

Great service from Jesse made me feel welcome

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Mark

Mark

May 27, 2025

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Laaiq

Very helpful and professional
Definitely recommend

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Alicja

Alicja

May 16, 2025

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Claim

Meghan was extremely professional, clearly explaining everything to me step by step. She made the process easy to understand and was very easy to communicate with.

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Marc

Marc

March 07, 2025

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Lola was brilliant

First class service from the lovely and polite Lola.

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Michael

Michael

October 08, 2024

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Zain

I have to say that there was another passenger in the back aswell and she wants to claim. Her name is sharne shae and she wants to claim. Her number is 07494463516.

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Jisvin

Jisvin

September 11, 2024

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Jesse van der berg

Good experience, good communications and all legal knowledges

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Lucy

Lucy

July 04, 2024

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Avoid

Useless.
They closed flight compensation claim (after a 3 month wait) their excuse was I hadn’t responded. I’ve send multiple (acknowledged) emails and all the information they required. A waste of time They never answer the phone or return calls

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Reviews collected from

Kimberley

Kimberley

August 01, 2025

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Kimberley

Polite service with Zain very helpful

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harjagdeep

harjagdeep

August 01, 2025

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harjagdeep

Call went well mr Shakeel shared all the information properly

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Melwest

Melwest

August 01, 2025

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Melwest

Easy to talk too and understand

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Dinesh

Dinesh

August 01, 2025

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Dinesh

Excellent experience with Zaaidah.

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Hardik

Hardik

August 01, 2025

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Hardik

I am grateful to have a talk with shakeel he is very assistive. Explaining things right. It was good conversation

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Reviews collected from

Anonymous

Anonymous

July 17, 2025

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The fee is far too high. Taking nearly half of the compensation.

Your fee is far too high

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Anonymous

Anonymous

July 16, 2025

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Impressive.

Very efficient, very professional. They kept me well informed and up-to-date throughout the process.

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Anonymous

Anonymous

July 15, 2025

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Regrettable

I wish I could have changed my mind about using this solicitors I feel that I didn't get the compensation that I deserved

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Volker Lueer

Volker Lueer

July 15, 2025

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Bott 1 BA 0

Got money from BA and gave it to me, shiny.

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Susan Huisman

Susan Huisman

July 15, 2025

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Great job and didn't require anything from us except the initial paperwork.

We tried to get compensation directly from the airlines, and of course they told us our request didn't qualify, except for the meal we purchased at the airport. So, we filled out a claim with Bott & Co, and after 6 months, were delighted to find out that the airline would pay our claim. We knew in the beginning that their fee would be about half of what they recovered, but what we received was much better than the ZERO amount the airline was willing to compensate us for. Great job and didn't require anything from us except the initial paperwork. Just waiting for the check to clear the bank!

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Bott And Co Solicitors Limited are accredited by

accreditation

About this branch

Description

We’re recognised as the most trusted source on flight compensation law and EU Regulation 261. Bott and Co is the only practising law firm to have taken landmark flight delay cases to the Supreme Court and won. Since the Flight Delay Department launched in February 2013, we've recovered compensation for over 180,000 passengers. Senior Partner, David Bott previously served as President of the Association of Personal Injury Lawyers (APIL) and campaigns for the rights of injured people in the UK. Bott and Co believes in delivering a great value and high quality legal service to its customers and is committed to maintaining ethical conduct at all times. The business employs over 150 people and is based in Wilmslow, Cheshire, UK.

Practice areas

Flight Delay Compensation Mis-sold Motor Finance Claims Road Traffic Accident Claims

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Personal Injury
    • Car Accident
    • Diffuse Mesothelioma Payment Scheme
    • Personal Injury Law
    • Welfare Issues After Serious Injury
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