Kikilicious
Collected on:
Claim
Great service from Jesse made me feel welcome
Was this review helpful?
Bott And Co Solicitors Limited
01625 415800
Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire with particular expertise in flight delay compensation, mis-sold motor finance and road traffic accident claims.
- Address
- SK9 1HG
- 01625 415800
- www.bottonline.co.uk
View map
Accreditations
How Bott And Co Solicitors Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bott And Co Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bott And Co Solicitors Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Bott And Co Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bott And Co Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Bott And Co Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bott And Co Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Rankings by area of expertise
The rankings below show the areas of expertise that Bott And Co Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
-
Excellent
-
Very Good
-
Average
-
Poor
-
Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Mark
Collected on:
Laaiq
Very helpful and professional
Definitely recommend
Was this review helpful?
Alicja
Collected on:
Claim
Meghan was extremely professional, clearly explaining everything to me step by step. She made the process easy to understand and was very easy to communicate with.
Was this review helpful?
Marc
Collected on:
Lola was brilliant
First class service from the lovely and polite Lola.
Was this review helpful?
Matter Type:
Accident At Work
Charlie
Collected on:
Zain
Professional pleasure to deal with honest easy to understand an friendly to talk to
Was this review helpful?
Michael
Collected on:
Zain
I have to say that there was another passenger in the back aswell and she wants to claim. Her name is sharne shae and she wants to claim. Her number is 07494463516.
Was this review helpful?
Jisvin
Collected on:
Jesse van der berg
Good experience, good communications and all legal knowledges
Was this review helpful?
Lucy
Collected on:
Avoid
Useless.
They closed flight compensation claim (after a 3 month wait) their excuse was I hadn’t responded. I’ve send multiple (acknowledged) emails and all the information they required. A waste of time They never answer the phone or return calls
Was this review helpful?
Paul
Collected on:
Horrendous
Non stop stres.
Never call me and let my case go cold for over a year because of an internal issue theu caused through incompetence.
Honestly these lot are jokers. Absolute children running this show
Was this review helpful?
ross
Collected on:
3 years and refuse to speak to a client
I would never use this company again, 1 phone call in 3 years, made a claim they called me to take the details, and then it was silent, if you called them because you had not heard from them for 3 months , they refuse to take the call and told I had to email.
I was without a vehicle for 10 months, because they lost my claim, I had to restart it 6 months in, they told me I was not allowed to claim travel expenses to travel to work, and then told me a year later I could , so lost hundreds of pounds there.
3 years to resolve a claim , there bill just went up and up (not that I was paying ) but this is how they made ££££ from my case.
If you were to email you would get an auto response to say your email is received and you would get a response on 48 hrs, to which a response never came back, emails ignored and they only emailed you when they wanted something or to tell you how much it was costing as they have too.
Customer service is well below zero and defiantly not a company to have the customer at heart and updated.
After all these years I was awarded 3 times less then what they made and then they took 25% plus vat extra for their time.
I have records from start to finish so these will be report to the ombudsman
And hopefully one day they may actually employ decent staff , as my case changed hands three times .
Was this review helpful?
Reviews collected from
Charlie
Collected on:
Charlie
Ziddah was very helpful
Was this review helpful?
Helen
Collected on:
Helen
Zahraa was very helpful and polite thank you
Was this review helpful?
Ashleigh
Collected on:
Ashleigh
Lady called to deal with an incident as this was my first time dealing with this she was lovely in explaining zaaidah was lovely
Was this review helpful?
Akhter
Collected on:
Akhter
The call was quick and straightforward with Zaaidah
Was this review helpful?
tara
Collected on:
tara
Brilliant very clear and helpful. Spoke to zaaidah
Was this review helpful?
Reviews collected from
Anonymous
Collected on:
Excellent 🤩
Highly recommend! Fantastic service!
Was this review helpful?
Dhanunjaya Yalakati
Collected on:
Flight delays
The Bott & Co Solicitors helped me to get some compensation for delayed flight. They have done excellent service throughout the process. I will recommend you if you have any similar situation.
Was this review helpful?
Trevor Roff
Collected on:
Claim Success
First class throughout the process; simple application process, kept informed and successful recovery
Was this review helpful?
Anonymous
Collected on:
Bott and Co manage to win against all odds. Definitely know their job!!!
Great service. Very professional and transparent.
Initially I made the claim myself and the airline refused to pay with the excuse of "extraordinary circumstances "
I contacted Bott and Co just to give it one more try without any high hopes. And they managed to win a case that I thought is definitely lost.
I would recommend them to anyone
Was this review helpful?
Marc Williams
Collected on:
Airline compensation.
Excellent service and great communication. Helped me to receive compensation when other companies advised me that it was hopeless.
Was this review helpful?
Bott And Co Solicitors Limited are accredited by
About this branch
Description
We’re recognised as the most trusted source on flight compensation law and EU Regulation 261. Bott and Co is the only practising law firm to have taken landmark flight delay cases to the Supreme Court and won. Since the Flight Delay Department launched in February 2013, we've recovered compensation for over 180,000 passengers. Senior Partner, David Bott previously served as President of the Association of Personal Injury Lawyers (APIL) and campaigns for the rights of injured people in the UK. Bott and Co believes in delivering a great value and high quality legal service to its customers and is committed to maintaining ethical conduct at all times. The business employs over 150 people and is based in Wilmslow, Cheshire, UK.
Practice areas
Flight Delay Compensation Mis-sold Motor Finance Claims Road Traffic Accident Claims
Regulated by
Legal services
Personal areas of law
-
Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
-
Personal Injury
- Car Accident
- Diffuse Mesothelioma Payment Scheme
- Personal Injury Law
- Welfare Issues After Serious Injury