Great, informative and helpful. I have used for a few family matters - the latest having to attend court 2 times in last 6 months. Anne Kaplan has been amazing support, she's helped me greatly in very stressful situations. Even when I feel like things can be replied to quicker (I appreciate the workload and other urgent matters arise) I know Anne works very hard to the point I have had plenty of out of office times emails to keep me updated - she has been a safeguarding barrier for me for many months. Definitely recommend Anne for family matters.