Tom
Collected on:
Appalling
Frank Cook has been appalling from beginning to end on this case - we haven't heard from them for 6 months, and it's only after badgering them that they finally respond. Even now there's no end in sight. Meanwhile the fees keep climbing, so far close to twice the estimates. Over twenty years they had unaccounted access to our Uncle's estate, and so far are unwilling to enter into any discussion about disclosure of fees. Frank is a prodigy of that other ex-Stones partner, Helen Honeyball. What a pair. If you put another letter in your name Frank, you'd come close to the real you. Still, it's not over yet, there are still a few surprises.
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