Request a callback

Book an appointment

How Chester And Co Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Chester And Co on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Chester And Co. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 2%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Chester And Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Chester And Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Chester And Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Chester And Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Chester And Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    74
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jade

Jade

March 31, 2025

Report to admin

Collected on:

Outstanding service

We recently used Chester & Co Solicitors for both the sale and the purchase, and we couldn't be happier with the service! While the process was in no way smooth and had its delays and complications, Pebelle really supported us and absolutely bossed every situation, ensuring things kept moving forward. She understood the frustrations with us, empathised completely... yet always remained calm and collected!

Communication was excellent at every stage, promptly responding to emails and calls, which made a stressful process much more manageable. Despite the hurdles, they handled everything professionally and with great attention to detail, making sure nothing was overlooked.

Buying and selling property is never easy, but Chester & Co made sure we got through it with confidence. We highly recommend them to anyone looking for a reliable, friendly, and highly competent solicitor. Thank you for all your hard work! 🏡

Was this review helpful?

Lauren

Matter Type:

New home purchases and sales

Lauren

March 25, 2025

Report to admin

Collected on:

Great service for first time buyer!

Despite Chester and Co not being local to me, I went with them for the purchase of my first home via recommendation. I can say this was probably the best decision. I hear so many people talk about the stress of solicitors and delays during the process and choosing the right one can make a huge difference on the experience.

I'd like to thank both Amys for their timely communications and updates throughout stage 1.

My file was allocated to Pebelle and she really does have the personal touch! nothing was too much trouble and she was always happy to call me to explain anything I was unsure of. Throughout the process Pebelle made me feel like she was sharing the excitement of me buying my first home. She was very relatable and showed an interest in me and my purchase on a personal level which made the process much more digestible. I truly felt like she was protecting my best interests at all times and that this wasnt just because its her job but because she truly cares about her clients.

I would highly recommend Chester and Co if you are looking for an efficient service with the personal touch!

Was this review helpful?

phil

phil

March 18, 2025

Report to admin

Collected on:

Mortgage

I had a brilliant rapport with all the team at Chester and co boscombe branch they were absolutely amazing with helping me get my flat purchase over the line totally went above and beyond in all departments left no stone unturned really thorough and worth the money.
I would highly recommend Holly and all her fantastic team to anyone.
Phil

Was this review helpful?

Kim Butler

Verified review

This review has been left by a verified client who used Chester And Co.

Kim Butler

March 17, 2025

Report to admin

Collected on:

Conveyancing

The team at Chester &Co have been amazing so efficient in all aspects of the sale of my property , nothing too much trouble for them , can definitely recommend

Was this review helpful?

Viktorija

Verified review

This review has been left by a verified client who used Chester And Co.

Viktorija

October 15, 2024

Report to admin

Collected on:

Leasehold purchase

It was a pleasure working with Mrs Lucy.
Her clear communication, quick responses, and willingness to meet to discuss any concerns or questions were invaluable. I especially appreciated the advices and feedback she has provided throughout the process.

Thank you for the guidance and support.

Was this review helpful?

Matthew

Matthew

September 26, 2024

Report to admin

Collected on:

Do not use for a purchase of a property

Lost paperwork.did not get right signatures.did not fill out forms proberly for land registry.
Two years on and still not sorted.
No apology for messing up and seem to be in no rush to sort the problems out.
Disgraceful company for what they charge.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Chester And Co.

Anonymous

September 23, 2024

Report to admin

Collected on:

Sale of Cornish property

We had a very positive experience with Lucy who handled the sale of our cottage in Cornwall. She has the rare ability to make you feel like you are her main priority even though you know she is busy. Communication was excellent, Lucy was responsive and professional throughout and we would definitely engage her for any future transactions.

Was this review helpful?

George Symes

Verified review

This review has been left by a verified client who used Chester And Co.

Matter Type:

Residential Conveyancing

George Symes

August 29, 2024

Report to admin

Collected on:

Impressive Service and great communication

I recently had the pleasure of working with Lucy as my solicitor during my house move, and I cannot recommend her highly enough! From start to finish, Lucy made the entire process smooth and stress-free despite us experiencing some external problems along the way. Her exceptional communication skills go along way ,she was always available to address any concerns and answer all my questions (within 10 minutes every time), no matter how small.

Lucy’s expertise and attention to detail ensured that everything went well, and I truly felt supported every step of the way. It’s clear that she is dedicated to her clients and takes great pride in her work. I genuinely couldn't imagine going through this process with another solicitor other the Lucy on our next move !

Thank you again for everything!

Was this review helpful?

Kezzie moynihan

Verified review

This review has been left by a verified client who used Chester And Co.

Kezzie moynihan

August 23, 2024

Report to admin

Collected on:

Excellent, speedy service

Lucy was incredibly responsive, I never wait more than a few hours for a response from her. She’s was conscientious and efficient, and made the whole purchasing procedure smooth. Thank you Lucy!

Was this review helpful?

Chester And Co are accredited by

accreditation
accreditation

About this branch

Description

John Chester founded Chester & Co in 2000. Since then we’ve focused on delivering the very best in client care through providing a truly personal service to our clients. We seek to understand early on what our clients wish to achieve and provide efficient advice accordingly. We believe that clients should feel that they can call their solicitor to discuss matters at any time and build a good relationship with them directly. We are proud to offer a set fee for conveyancing matters and this means that costs are completely transparent. We are highly competitive and have established a reputation within the local area as being the law firm that will offer excellent value as well as a particularly personal and proficient service.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Second charges
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
Book an appointment