Request a callback

Please be aware that by submitting this form, the details you have entered above will be sent directly to New Homes Law Ltd. ReviewSolicitors are not responsible for the advice or contact you receive from the firm. Please see our Terms and conditions for more information.

Please complete the captcha...

Book an appointment

Please be aware that by submitting this form, the details you have entered above will be sent directly to New Homes Law Ltd. ReviewSolicitors are not responsible for the advice or contact you receive from the firm. Please see our Terms and conditions for more information.

New Homes Law Ltd

0300 0200 009
4.4/5
1055 Client Reviews Leave a review

A great business only exists if it delivers great service. This means caring and doing the best we can for our customers. Putting them at the heart of all we do is what we strive to achieve. We work hard to ensure we are clear, concise and honest, giving a service that is transparent and one you can trust – exactly what any relationship should be based on. We will be open in our dealings with all of our customers, offering transparency in all that we do. Read more...

View map
New Homes Law Ltd
New Homes Law Ltd
Request a callback Send an email Visit website

Available lawyers at New Homes Law Ltd

Connie Barragan

5.0 out of 5
(1)
Finance Controller

How New Homes Law Ltd Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of New Homes Law Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using New Homes Law Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 21%
About Right 74%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used New Homes Law Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how New Homes Law Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used New Homes Law Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how New Homes Law Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that New Homes Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Housing & Property
10th / 22
480th / 4211

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    871

  • Very Good

    38

  • Average

    10

  • Poor

    13

  • Awful

    123

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Shaun
Housing & Property

Matter Type:

Lease Extensions

Shaun

August 01, 2025

Report to admin

Collected on:

Extremely Disappointing Experience – Avoid if You Value Communication

I would not recommend this solicitor based on my experience. My case has dragged on far longer than necessary with almost no updates or progress. Communication has been virtually non-existent emails are routinely ignored, and it's incredibly difficult to get any kind of response or clarity on what’s happening.

This lack of professionalism and accountability has caused unnecessary stress and delays. If you're looking for a solicitor who will actively manage your case and keep you informed, I suggest looking elsewhere.

Was this review helpful?

Megan

Megan

July 17, 2025

Report to admin

Collected on:

Absolutely appalling. Would not recommend.

I am currently in the process of selling my home with new homes law. I have never known such an appalling service. The communication is awful, I have resorted to emailing every day for the last week and a half, with no response. We are very close to losing the buyers due to lack of an update and we are currently waiting on new homes law to proceed to the next step. The only communication we've had recently is a bill, yet they are unable to respond to our queries?
Whenever you try to call, you're left on hold (if you're lucky enough to get past the voicemail!)

I would not recommend!

Was this review helpful?

Daniel
Housing & Property

Matter Type:

New home purchases and sales

Daniel

June 18, 2025

Report to admin

Collected on:

Poor communication at the heart of all problems

Communication, timeliness and being proactive are all areas that need improvement to offer a better experience to clients.

Was this review helpful?

Fifi

Fifi

June 17, 2025

Report to admin

Collected on:

It started bad then got better

Initially really bad, for months I was frustrated
Then came Jessica (also the manager)
newly assigned to me. Her communication is better, she explains things and she knows what she’s doing. I knew I could relaxe a bit and let her do the job, which she did. Thanks Jessica, I was giving up we would ever get here!!! So the good review is for Jessica, it would have been more stars were it not for the long suffering before. So all the good words are for you.

Was this review helpful?

Alison

Alison

June 10, 2025

Report to admin

Collected on:

Unresponsive

Have been unable to get replies to emails and have left multiple voicemails that haven’t been returned

Was this review helpful?

Alexander
Housing & Property

Matter Type:

Residential Conveyancing

Alexander

June 03, 2025

Report to admin

Collected on:

Terrible service, its taken 11 months to sell my flat

New Homes Law do not respond to customer queries, despite attempts to escalate these to Grant and Clare Noble. I have made several complaints that have not been responded to. New Homes Law have taken over 50% of my money and have still not completed the conveyance over 11 months later. No communication to letters or calls, no progress update. We have lost thousands of pounds due to their incompetence. A very unprofessional firm. Case reference - 849519

Was this review helpful?

Jose Ramos

Verified review

This review has been left by a verified client who used New Homes Law Ltd.

Jose Ramos

June 02, 2025

Report to admin

Collected on:

Good job

For my experience trust and comfort.
I recommend.
Good job.

Was this review helpful?

Inna and Kristina

Verified review

This review has been left by a verified client who used New Homes Law Ltd.

Inna and Kristina

June 01, 2025

Report to admin

Collected on:

Absolutely professional team

Danielle has been absolutely professional from the beginning to the end of the process. Her work was exceptional and relentless. We are extremely satisfied with the outcome. Everything was done smoothly and according to the rules. We highly recommend Danielle for future clients because of her outstanding knowledge in this field.

Was this review helpful?

Dariusz Grzybowski

Verified review

This review has been left by a verified client who used New Homes Law Ltd.

Dariusz Grzybowski

May 31, 2025

Report to admin

Collected on:

Wspaniale

Wszystko od początku do samego końca, przebiegło profesjonalnie, dziękuję za wszystko i polecam innych żeby skorzystali z tej firmy

Was this review helpful?

Cassie

Cassie

May 27, 2025

Report to admin

Collected on:

Dreadful experience so far

I instructed this company to complete a lease extension in October 2023 - a year and a half on and I am no further forward despite money being paid. Communication is appalling. Avoid!!

Was this review helpful?

Reviews collected from

Jemma

Jemma

July 31, 2025

Report to admin

Collected on:

Jemma

Honestly couldn't be more shocked by the lack of communication from this organisation. I wouldn't recommend to my worst enemy at present.

Was this review helpful?

Matthew

Matthew

July 29, 2025

Report to admin

Collected on:

Matthew

I just want to say a massive thank you to Luke. He has made the sale of our house as stress free as he possible could, always quick to reply with any updates and information we needed. Thank you Luke, we really appreciate all of your hard work.

Was this review helpful?

Caristia

Caristia

July 18, 2025

Report to admin

Collected on:

Caristia

Danielle was amazing and communicative. Thankfully the response time was short so I never have to wait longer than a day or two to get a response to my questions. All ID checks, document preparation and exchange were well explained so there were no hiccups or things that I was confused on so everything was stress-free for me. I wanna thank Danielle for being responsive and polite whilst answering all my questions and chasers!

Was this review helpful?

Jessica

Jessica

July 15, 2025

Report to admin

Collected on:

Jessica

Very grateful to Luke for his hard work at getting our exchange over the line today! Without his continued efforts in chasing and keeping us in the loop it wouldn’t have been possible. Thank you!

Was this review helpful?

Nathy

Nathy

June 10, 2025

Report to admin

Collected on:

Nathy

Terrible communication throughout. They do not outline clearly fees or payment dates. Multiple times got contractual information incorrect. At times left vital information until the last second even despite saying I would be on holiday they tried to contact for information that was required a day later.

Was this review helpful?

Request a callback Send an email Visit website

About this branch

Description

A great business only exists if it delivers great service. This means caring and doing the best we can for our customers. Putting them at the heart of all we do is what we strive to achieve. We work hard to ensure we are clear, concise and honest, giving a service that is transparent and one you can trust – exactly what any relationship should be based on. We will be open in our dealings with all of our customers, offering transparency in all that we do. Our unique firm has grown from an original team of four, to now over 40 people working with clients to purchase, sell or re-mortgage their properties. We have a proactive, can-do attitude towards everything we do and empowering our team to succeed. Our team of specialists continue to develop and grow, impressing our customers with clear, honest and transparent advice, supporting and helping first-time buyers, homeowners and investors across the country.

Regulated by

Council for Licensed Conveyancers

Legal services

Personal areas of law

  • Housing & Property
    • Declarations of trusts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfers of equity