01206564546
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Kew Law LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Kew Law LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Kew Law LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Kew Law LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Kew Law LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Kew Law LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Kew Law LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Nicholas
Collected on:
Recently tried, tried being the optimal word to legally obtain a will. Awful experience. They make it stressful when trying to sort out a deceased ones affairs. Thank you very not. A litany of poor communication.
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Matter Type:
Wills
Nicholas
Collected on:
Recently tried, tried being the optimal word to legally obtain a will. Awful experience. They make it stressful when trying to sort out a deceased ones affairs. Thank you very not. A litany of poor communication.
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oliver
Collected on:
I used the firm for a very straightforward flat purchase. The firm rarely returned calls, ignored emails and was so slow I ended up cancelling the purchase.
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N
Collected on:
From the start I should have known something was wrong. But I waited too long in hopes that everything had been done behind the scenes. I was dealing with a trainee who said that they were doing things and checking documents but nearly a month on and they hadn't corrected an issue. They hadn't contacted the developer's solicitor for the document/s they required to correct this issue. They hadn't looked at at my documents properly to process them until after house searches came back, which took 3 weeks. Now I'm delayed moving into my property by possibly up to two weeks because they hadn't done any checks during the time the searches were happening.
Communication is poor and infrequent. They want to charge me for contacting them via email, even though they are not being transparent about what stage they are at. They are unapologetic for their delays.
Horrible service and too expensive for no work done.
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Matter Type:
Commercial Leases
Paul
Collected on:
Appalling service with my business dealings being passed from one person to another, all based in different offices! and mostly "trainee solicitiors" - most unhelpful - charged me to provide a report on my lease which when received was full of legal jargon (think it was a paste of copy job) so I could have just dealt with reading the lease myself and saving £834.00!!!, then charged me an extortionate fee to register the lease with land registry which didn't happen (due to an existing expired lease already being assigned to the property which they told me that I had to get sorted personally as it wasn't part of their agreed work to do for me!!!) this took them over a year to let me know and the extended deadline from Land Registry (due to Covid) has now expired so I now have to start the process all over again - but NOT with them but at an extra cost to me. They still hold £150.00 of my money which I am trying to get back. I would never recommend this firm to anyone.
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Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Disappointing experience from Kew Law in Colchester, would not recommend. I wasn't kept up-to-date on my case and it was almost near impossible to communicate with the solicitor dealing with my case. At some points, I wasn't even informed that someone else was taking on my case, which caused me to become confused quite easily on what was going on and what had been or had yet to be completed, and as a first-time buyer, that is very frustrating. A total of 4 solicitors dealt with my case, and all of them were just incapable in terms of communicating with me as their client.
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Matter Type:
Purchase and Sale
Ben
Collected on:
Consistently don;t return calls or acknowledge email correspondence
Arrogant, condescending attitude to clients
Cheap for a reason - they're rubbish
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Rosie
Collected on:
This review is for a different branch.
I have just brought my first house with the help of Kew Law and I wanted to share how great I thought they were. Thomas was efficient, professional and helpful. He seemed to really care about the work he does and the clients he is representing. I will be using again in the future if I ever need to. Would highly recommend.
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Wayne
Collected on:
This review is for a different branch.
Caroline collie
Is top draw for divorce 5🌟's
Very professional will recommend 100%
Stephanie
For conveyancing on the other hand not so great no updates no correspondence apart from give me some money on 20th of December not had anything from her since it's now 7 weeks from first payment and no up dates
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Matter Type:
Residential Conveyancing
Jeremy
Collected on:
This review is for a different branch.
The worst experience I have ever had with a lawyer. Victoria Bush never returns calls nor reples to an email. When a contract is urgent she goes home early (and the office is closed for lunch). Inspite of holding clnt monies in their account they denied having the money. This is a firm which has no desire to help their clients. Complaints are ignored. Having made a formal complaint, I am still awaiting a response.
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