
Sandra Newson
Collected on:
Other
Easy to talk and explained everything clearly. Easy to get hold of
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompson Smith And Puxon on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompson Smith And Puxon. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompson Smith And Puxon and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompson Smith And Puxon performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompson Smith And Puxon and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompson Smith And Puxon compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompson Smith And Puxon offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Sandra Newson
Collected on:
Easy to talk and explained everything clearly. Easy to get hold of
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Anonymous
Collected on:
Case may have taken longer than expected , however I was kept informed every step of the way.
All levels of staff were pleasent & polite, would recomend them to anyone.
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Louisa
Collected on:
Laura was fantastic. She was so personable from the get go - I felt relaxed and trusted her immediately with my case. I felt she went above and beyond in her role and made sure everything was done fairly - whilst prioritising my needs as the client. I’d use her again for sure.
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Rosie Harris
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Clare was super helpful and responsive throughout, cannot fault anything!
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Anonymous
Collected on:
TSP was knowledgeable in this area and persued my debt efficiently and successfully.
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Deana Carey
Collected on:
I was very happy with the services I received and all of the communication with any member I f your firm were helpful and professional. I would like to thank Steve Webb in particular for his excellent help and support.
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Anonymous
Collected on:
A very efficient and caring service. Was kept up to date at every turn. Nothing was too much trouble. Thank you for your help and advice during our transactions with you.
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Anonymous
Collected on:
Claire Martin is a superb solicitor and did the conveyancing for both our sale and that of our daughters. She has in the past also been the solicitor on previous properties as well as our sons conveyancing and on all of them she showed total professionalism and was always so helpful at all times. I cannot recommend her highly enough.
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Anonymous
Collected on:
Jo was extremely efficient and proactive; tenacious in pursuit of the claim and very patient.
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Duncan Jay
Collected on:
Catherine, Faye and obviously Richard were very helpful, diligent and friendly during the whole process of first registration and the sale of our mother’s house; especially when it not only included contact with the buyers solicitor but also my father’s.
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