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When you choose Willans, you can rest assured that you’ll have lawyers of the highest calibre on your side offering outstanding legal advice and client-care led service. Established in Gloucestershire in the 1940s, we work with local, national and overseas clients. Whether you’re a business needing support or are looking for personal legal services, we’re ready to help. Many areas of law which we advise on and a good number of our lawyers are recommended purely on merit year-on-year by national independent legal guides (including Chambers and The Legal 500) who speak to clients about their experiences. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Willans LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Willans LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Willans LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Willans LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Willans LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Willans LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Willans LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Simon
Collected on:
Very good experience - clear advice, responsive service - Katie was always prepared to talk through relevant detail and explain nuances in a way that was accessible for a layperson.
I am very happy overall with the service I received an would recommend as required.
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Verified review
This review has been left by a verified client who used Willans LLP.
Matter Type:
Residential Conveyancing
Andrew
Collected on:
Thorough, professional work. Clear communication
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diane
Collected on:
The Solicitor Susie was amazing, carried out our wishes quickly and effectively and the work was done and dusted within a matter of a couple of weeks due to our needs being urgent due to certain circumstances - so easy to deal with, always available to help, made our l life in a stressful time very easy. Our original Wills were dealt with by Willans in 2009 so returned to them to update as we had such amazing help then - just as amazing again in 2025 - thank you Willans.
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Verified review
This review has been left by a verified client who used Willans LLP.
Azra Ramsay Hakim
Collected on:
I discussed our case where I suspect that matters may escalate to a legal challenge.
I am a practising Chartered Accountant with over 50 years experience and I was extremely impressed by the way that Claire understood the problem that I foresaw and the follow up advice was of the highest quality and clarity.
I have a list of London Solicitors that I recommend to my Clients and decided that I will recommend to use Claire as Solicitor
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Alexander
Collected on:
Bethen Abraham achieved an excellent result with our tenancy deposit. We did not think much of Paul Gordon.
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Matter Type:
Tenant Eviction
Mohamed
Collected on:
I used willans solicitors for my my tenant eviction case , and was very happy with the way my case was dealt with , throughout the period.
The team at willans solicitors were professionals and patient throughout the court case ,
I would not hesitate to use them again in the future.
A representative from Willans LLP responded to this review on 22 January, 2025:
Thank you, Mohamed. We're happy Katie was able to help you! We really appreciate you taking the time to leave us an online review.
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Verified review
This review has been left by a verified client who used Willans LLP.
Matter Type:
Residential Conveyancing
Sarah
Collected on:
Dorcas and Chloe answered emails quickly and made the process very smooth. (Being human and not robots, there was the odd moment of forgetting... but quickly sorted.)
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Verified review
This review has been left by a verified client who used Willans LLP.
Matter Type:
Residential Conveyancing
James
Collected on:
Undertook our third and fourth residential transaction with Willans through the excellent Steve Diamond.
Navigated all the issues within a tight time schedule to reach a happy conclusion
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Verified review
This review has been left by a verified client who used Willans LLP.
Matter Type:
Residential Conveyancing
Sylvia
Collected on:
Willans were persistent, positive and effective in getting my Sale to Completion under challenging conditions.
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Verified review
This review has been left by a verified client who used Willans LLP.
Matter Type:
Residential Conveyancing
Dave
Collected on:
brilliant very good excellent strongly recommended
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Chris
Collected on:
Bethen Abraham has been a star for us. Straight talking, no waffling, knowledgable about our case, clear communication, all in all exactly what I would look for in a solicitor. Highly recommended.
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Susan
Collected on:
From start to finish communication was outstanding. Best if all was the very sound legal advice that resulted in a positive outcome. This is the second time I have used Willans and would highly recommend them!
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Henry
Collected on:
Very professional, concise and did exactly what they said they'd do for the price quoted. A rare thing today. Will definitely be back for more work and highly recommend!
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Georgina
Collected on:
Simon Arnaud of Willans Solicitors provided unwavering support during one of the most challenging and distressing times we have ever faced.
His professionalism, expertise, and dedication were evident throughout the entire process, and we truly felt that he was as invested in our fight as we were. His guidance and continued support were invaluable—we couldn’t have navigated this journey the way we did without him.
By the end, we didn’t feel like just clients; the relationship felt far more meaningful.
We cannot recommend Simon and Willans highly enough. “Thank you” hardly seems sufficient for all his hard work
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Matter Type:
Possession and repossession proceedings
Polly
Collected on:
Have recently used Willans LLP as I had an issue with a tenant and my rental property. Katie Charlton dealt with this who I cannot recommend highly enough. She was helpful and concise in her advice, thorough and informative. We achieved the necessary outcome, which I don’t believe would have been the case without Katie’s hard work. Thank you Katie and Willans!
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All law firms offer legal expertise – that’s a given. What makes us different from the others is: our distinctive mix of top-quality people (we have some of the best legal brains around), our emphasis on continuity & communication (you know who you are dealing with and we keep you updated), and our commitment to exceptional client care (the majority of our work is repeat business from satisfied clients). We are capable, responsive and do business with integrity – that’s why generations of private and commercial clients have chosen to use us as their trusted advisors.
