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How Butcher & Barlow LLP Compares

Value for money

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Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Butcher & Barlow LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butcher & Barlow LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Butcher & Barlow LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Butcher & Barlow LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Butcher & Barlow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    516
  • Very Good

    9
  • Average

    5
  • Poor

    0
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Richard

Richard

December 01, 2022

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selling house

Diane Pennington was superb when we sold our house completely different experience from the start of the process. She took over half way through and found, not only did she fight hard she also made herself available for a phone call and answered our worries very promptly. I would highly recommend this Lady if you are buying and selling your home as her excellent attitude and skills makes the experience much less stressful we cant thank her enough for her excellent service.

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Anne

Matter Type:

Residential Conveyancing

Anne

April 23, 2022

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Excellent experience

Both Iain Grant and Elaine Riley went above and beyond to help us purchase our property. After a bad experience with previous solicitors this team restored our faith in solicitors and made the experience seem effortless. I cant thank them enough for their clear, fast, helpful communication and would highly recommend to anyone.
They turned it all around in record time and took alot of stress off the whole situation.

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Matt

Matter Type:

Purchase and Sale

Matt

June 20, 2016

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WARNING

Butcher & Barlow are some of the most unprofessional people I have ever had the misfortune to encounter, David Kitchen is an insult to the legal profession & should be ashamed of himself.
If I can just help one person by warding them away from these useless people at least that will be some sort of silver lining

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Anonymous

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Wills

Anonymous

May 30, 2025

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First class service

Mrs Cliffe went out of her way to visit me in hospital. She explained everything clearly. The service was provided professionally and efficiently. I would not hesitate to recommend her.

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Janice

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Wills

Janice

May 29, 2025

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Professional, knowledgeable and efficient

It was a pleasure to deal with Emily. She gave very clear and useful advice, and immediately grasped our situation and the facts regarding our circumstances. Everything went very smoothly and we would certainly use her again.

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Mark

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Residential Conveyancing

Mark

May 28, 2025

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Fantastic service

A fantastically professional service offered and delivery by Ella. I would recommend Ella to anyone whom asked

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Sarah

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Sarah

May 27, 2025

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First Class Service

I had a truly positive experience using Butcher & Barlow Solicitors for an employment matter.
Mohammed came highly recommended to me, and I can see why. From the outset, he was extremely prompt in reaching out and made every step of the process clear and easy to understand.

He took the time to explain the progress from start to finish, and his reassurance that he was just a phone call away if I had any questions was incredibly comforting. The ID check process was simple and efficient, and everything was handled very swiftly.

We arranged a virtual meeting to go through my documentation in detail, and Mohammed was not only friendly and approachable, but also clearly very knowledgeable and professional. I was particularly impressed by how quickly everything was completed — my case was resolved within just 7 working days.

Overall, I am extremely satisfied with the service I received and wouldn’t hesitate to use Butcher & Barlow again in the future.

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Chris

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Chris

May 26, 2025

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Excellent service

The service was excellent from Mohammed and very quick.

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Alison

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Wills

Alison

May 23, 2025

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Emily was very professional

Emily was very professional, personable and put us at ease when discussing sensitive issues.

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Lynn

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Wills

Lynn

May 23, 2025

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Will review

Emily dealt with our Wills in a friendly and approachable way, giving excellent advice. Thank you. Emily is very professional and well informed which makes this sort of thing easier to deal with.

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Reviews collected from

Leona

Matter Type:

Divorce

Leona

March 11, 2022

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Leona

Rachel Cryan helped me through my divorce. She was brilliant, she was quick and very efficient at getting letters out. I highly recommend her.

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Mike

Mike

February 13, 2020

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Mike

I used Rachel Cryan for a divorce. She was excellent throughout the process and comes highly recommended. Her updates were clear and concise and it was immediately obvious that she has a great deal of expertise.

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Thomas

Thomas

January 23, 2018

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Thomas

use this company a lot through our estate agent and can highly recommend.

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Julia

Julia

October 05, 2015

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Julia

Dealt with these solicitors and it was pleasure to be Emma Sargeant's customer but that is it ! Every time I rang office phone was always answered by grumpy lady who seems to have bad day, actually they had a bad day everyday, speaking fast like there was a fire in theirs office - nightmare to deal with ! It is completely different at the Leigh branch (done the will there): nice ladies, trained or they knows how to deal with customer over the phone. I hope Head Office care about reputation and do something with it. Thank you.

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Kristina

Matter Type:

Probate

Kristina

May 19, 2025

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Kristina

My brother passed away recently and had get a solicitor the way I have been assisted as I'm in Northern Ireland is amazing they have went beyond

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About this branch

Description

Butcher & Barlow is a Legal 500 Firm with a rich heritage and 12 Offices across the North West. We pride ourselves on being a law firm with local connections but the size to provide an approachable expert in every field. We are big enough to cope with the requirements of all manner of clients across a broad range of services, from making a Will to multi million pound share sales, but we do not forget that the personal touch and attention to detail is what sets us apart from others in the profession. We are the big firm on the doorstep. We are your Solicitors, for life.

Regulated by

Solicitors Regulation Authority

Legal services

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